Contact Immigration and Naturalisation Service (IND): Find below customer service details of Immigration and Naturalisation Service, Netherlands, including phone and email. Besides contact details, the page also offers a brief overview of the agency. Reach the customer service below for support, complaints or feedback.
Head Office
Immigratie- en Naturalisatiedienst
Klantinformatiecentrum
Postbus 287, 7600 AG, Almelo
Customer Service
Phone: +31 88 043 0430
Phone: +31 88 043 0470
Email: [email protected] (report scam)
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About Immigration and Naturalisation Service
The Immigration and Naturalisation Service (IND) is the chief agency responsible for visas, immigration and assylum related matters in Netherlands. Locally called Immigratie en Naturalisatiedienst, the agency is governed by the Ministry of Security and Justice. Like all immigration agencies, IND as well is responsible for processing applications for residency permits and various visas. For those who want to become a naturalised Dutch citizen, the IND office also helps with same. In recent years, the agency has been active in supporting and providing protection to the weaker sections of society seeking asylum.
Residents and tourists can reach the Immigration and Naturalisation Service through phone, email or by directly visiting one of the offices in the country. Currently, IND has offices in Amsterdam, Eindhoven, Hertogenbosch, Hoofddorp, Rotterdam, Rijswijk, Utrecht and Zwolle. Note that you will need an appointment before visiting an IND office. An appointment is necessary only if you are going for information about residency, submit an application for residence permit or collect residence and return visa. You do not need an appointment if you want to collect your residence documents or give biometric information.
Those visiting Netherlands will need a Schengen visa. However, nationals of European Union and certain countries are exempted from needing a visa. The list includes Albania, Argentina, Australia, Brazil, Canada, Colombia, Guatemala, Israel, Japan, Malaysia, Mexico, New Zealand, Peru, Singapore, Switzerland, South Korea, Ukraine, UAE, United States, United Kingdom, Uruguay, Venezuela, Hong Kong, and Taiwan. You can visit the website for entire list of countries. If you plan to stay more than 3 months, you might need a temporary residence permit called the Machtiging tot Voorlopig Verblijf (MVV). You can apply for a visa at the Dutch embassy or consulate in your country.
The different types of visas include Schengen Visa, Transit Visa, MVV, and Work Permits. The transit visa is for those who are just transiting through the country through air or ship. And the work permits are issued for those engaging in paid activities. Citizens of EU do not require permits for working or staying in the Netherlands. As Netherlands is party to the Schengen treaty, visitors having a Schengen visa issued by Austria, Denmark, France, Italy, Germany, Norway, Poland, Spain or Sweden can visit or stay in the Netherlands for up to 90 days.
Visit the Immigration and Naturalisation Service to submit an application for residence permit or apply for W or W2 document. And if you need to make an appointment, you can do same on the website. You will need an appointment for providing biometric information, submitting residence document, a residence endorsement sticker or return visa. Additionally, the website also has vast amount of information on the types of visas, the formalities and processes. The main sections deal with renewing permanent residence, short family visit, applying residence permit, study opportunities, information on working in the Netherlands, assylum, business visit or exchange visit. You can also download forms and applications on the website. Additionally, know the costs involved for processing your application. For more information or queries on applications, payment, renewal, appointment, visa status, or others, reach the Netherlands immigration support.
