Contact Mudra Bank: Find below customer service details of Mudra Bank (Micro Units Development and Refinance Agency), including phone and email. Besides contact details, the page also offers a brief overview of the financial institution.
Head Office
MSME Development Center,
C-11, G-Block,
Bandra Kurla Complex,
Bandra East, Mumbai – 400 051
Customer Service
Phone: 1800 180 1111
Phone: 1800 11 0001
Email: [email protected]
State Contacts
Phone: 18004251525 (Andhra)
Phone: 18002338944 (Gujarat)
Phone: 18001802222 (Himachal)
Phone: 1800 3456 576 (Jharkhand)
Phone: 180042597777 (Karnataka)
Phone: 180042511222 (Kerala)
Phone: 18002334035 (Madhya Pradesh)
Phone: 18001022636 (Maharashtra)
Phone: 18003453988 (Mizoram)
Phone: 18001800124 (Delhi)
Phone: 18003456551 (Orissa)
Phone: 18001802222 (Punjab)
Phone: 18004251646 (Tamil Nadu)
Phone: 18001027788 (Uttar Pradesh)
Phone: 18003453344 (West Bengal)
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About Mudra Bank
Mudra Bank is an Indian financial service institution established in 2015. Launched by Prime Minister Narendra Modi, the public sector organisation was set up to provide funding to non-corporate small business enterprises. Mudra is short for Micro Units Development and Refinance Agency. According to the website, the primary mission of Mudra is to back the Non–Corporate Small Business Sector (NCSB) by lending to micro/small business entities engaged in manufacturing, trading and services activities. It is important to note that Mudra does not directly lend to individuals. The loans are given by commercial banks, cooperative banks, RRBs, small finance banks and MFIs as part of the Pradhan Mantri MUDRA Yojana (PMMY) scheme.
The loans are categorised into – Shishu (loans up to Rs 50,000), Kishore (loans from Rs 50,000 to up to Rs 5 lakh) and Tarun (loans above Rs 5 lakh and up to Rs 10 lakh). For 2017-18, the government has sanctioned Rs 35550.97 crore to be disbursed. If you are a borrower, you can now file an application online. The same can be done by visiting any nearest branch or office or partner bank. On the website you can see the list of lending institutions. The popular include State Bank of India, Bank of India, Indian Bank, Canara Bank. Corporation Bank, Dena Bank, PNB, Axis Bank, ICICI Bank, HDFC Bank, Union Bank of India, Central Bank of India, to name a few.
To be eligible for a Mudra loan, you must either be a small manufacturing unit, service sector unit, shopkeeper, fruit/vegetable vendor, truck operator, repair shop owner, machine operator, small industry owner, artisan, among others, in rural and urban areas. As for the rate of interest, banks have been advised to charge reasonable interest rates within the RBI guidelines. The website has more details on same. For more information or queries on locations, payment, application, forms, or others, reach the Mudra Bank support.
