Contact of Lowe’s customer service (phone, email)


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Rating: 5.6/10 (7 votes cast)

Contact Lowe’s: Find below customer service details of Lowe’s, including phone and address. You can reach the below contact for queries or complaints on Lowe’s products, store locations, refund/cancellation, online shopping,  shipping, warranty or other questions. Besides contact details the page also offers information and links on Lowe’s products and services.

Lowe’s Head Office
Lowe’s Companies, Inc.
1000 Lowe’s Boulevard,
Mooresville, NC 28117
United States

Lowe’s Customer Service
Phone: 1-800-44-LOWES
Phone: 1-800-445-6937
Phone: 1-866-46-LOWES (Canada)

Email Support
Write your complaints or feedback to customercare@lowes.com or wecare@lowes.com.
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Lowe’s Store Locations
Click here to locate a Lowe’s store nearest to your address. A local store can be searched by city, state or zip code.

Online Bill Payment
To pay your Lowe’s credit payment online click here. If you dont have a Lowe’s card, get one to enjoy low monthly payments, zero annual fee, discounts and much more.

About Lowe’s Companies, Inc.
lowe-storeLowe’s was founded in the year 1946. A Fortune 50 company, Lowe’s is a leading home improvement retailer with over 1,750 stores in the United States, Mexico and Canada. In 2010, Lowe’s had sales of $48.8 billion. Headquartered in Mooresville, North Carolina, the company serves more than 15 million customers every week. Lowe’s stores in fact stock over 40,000 products. As of 2011, it employed some 234,000 people.

On the website, Lowe’s offers consumers more that 140,000 items that could be purchased by Visa, MasterCard, American Express, Discover and Lowe’s credit card. Products that can be purchased include washers & dryers, refrigerators, dishwashers, small appliances, vanities, bathtubs, toilet parts, showers & accessories, bathroom faucets, building supplies, flooring items, door hardware, safes, truck & trailer accessories, fireplaces, water heaters, home decor products, cooking appliances, lighting & fans, garden tools, outdoor power equipments, paint, plumbing items, windows and doors, and much more.

Note that shipping and tax estimates are based on the Zip code of the shipping address. Each item displays available delivery method options of UPS/USPS, Lowe’s Home Delivery, or Free In-Store Pickup. If not satisfied with an item, Lowe’s offers a 90-days return policy for refund or exchange (terms apply). Visit the website or speak with a Lowe’s customer service representative for more details.

Contact of Lowe's customer service (phone, email), 5.6 out of 10 based on 7 ratings

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5 Responses to “Contact of Lowe’s customer service (phone, email)”

  • Daniel says:

    To whomsoever it concerns,
    I was in your store at Pittsburgh Mills, Frazer township on 6/2/14 at 7:30 PM. I had called the store 45 minutes prior, to get information on putting a larger order in for a deck redo and to have it delivered. The lady on the phone from customer service told me that there were few delivery spots open for 6/6/14 and that I need to come in right away. I went to the store and was told that the ” Pro service area was closed at 6:00pm. ” I was angry that I had just been told to come in and had just drove 40 minutes.

    The casher was very helpfull and called for help. Several people came but were not sure how to put order in or how to set up a delivery. Then an Asst. Manager, Gary, came to help. He was pleasant and helpful. He took the next hour to put in the order of materials, walked me through the store to pick out items that I was not sure of what I want to use. Such as hinges, nails veruse screws. He set up a delivery for the 6/6/14 in the morning.

    He took an upsetting event and turned it into a plesant experience. I have a new faith in Lowes Customer Service. Gary needs to be a Manager. I work in health care and know the importance of service. A Job well done! Thank You.

  • Eugene says:

    I have waited all day for Lowe’s shipment on order placed on 05.04/2014. Order # 304965126. Estimated arrival date listed as 05/13/2014. Current Houston time is 12:37 am, Wednesday, the 14th. I did a check on the Lowe’s site using the order number and find that my package was shown as DELIVERED under the Purchase Status. This is not correct. What is going on?

  • john wilson says:

    Lowes-2221 NW Myhre Rd, Silverdale, wa-2746
    Linsey Bevridge is a great Lowe’s employee. She is always helpful, cheerful and has a good attitude. My wife and I always look for her because we know we will get good service.
    Lowe’s needs more people like her.
    John and Mandy Wilson

  • May McMahon says:

    Would you please give me an update on order#292684833. I am to pick up this iotem at the Marrero store at 4950 Promenade Blvd. It was indicated that the item could be picked up today.

    Thanks,

  • Sylvie Maltais says:

    Hi I just wanted to let you know that my husband and I tried out the Lowes in NewWestminister in BC for the first time we loved it and want to say thanks so much to a Parm in Paints she was so help ful and knowlegable : the Store #3056 –we since have purchased all of our paints–Lighting–Staircasing and will continue using Lowes because of her great customer service :)–(Sorry Home-Depot)
    Regards Sylvie Maltais
    North Delta BC

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