Contact Kohl’s: Find below customer service details of Kohl’s. Besides contact details, the page offers information on Kohl’s products and services. Reach the Kohl’s customer service for complaints or questions on new order, cancellation, refund, payment, gift card or others.
Kohl’s Head Office
Kohl’s Department Stores
N56 W17000 Ridgewood Drive
Menomonee Falls, WI 53051
Phone: (262) 703-7000
Kohl’s Customer Service
Phone: (855) 564-5705 – General
Phone: (855) 564-5751 – Yes2You Rewards Service
Phone: (855) 564-5748 – Charge Card Queries
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About Kohl’s
Kohl’s is one of America’s leading department store founded by Mr. Maxwell Kohl in the year 1962. Headquartered in Wisconsin, US, the company first started off as a supermarket and later expanded into a department store. Today, it has about 1,200 stores in 49 states and generates annual sales in excess of $19 billion.
At Kohl’s  you can shop from a range of product categories such as Bed & Bath, Furniture, Clothing, Jewelry, Watches, Shoes, Toys, among others. Are you looking for good deals to furnish your kitchen? Why not visit Kohl’s preview sales and obtain items on sale reduced to as low as 70%? Additionally, sign up for sale alerts or look for special discount on the website.
You can visit Kohl’s website to locate a department store nearest to your location. You can also login to track your order or see the status of your refund and cancellation. Purchases online can be made by most credit and debit cards. If you dint know, Kohl’s also offers international shipping to many countries. The international shipping is handled by MyUs.com. As for local shipping, Kohl’s offers standard delivery, one day, two day and even same day delivery options. As for return or exchange of an item purchased online, please carry the item and packing slip to the nearest store. You could even send it by mail. A refund or new order order will be processed after receipt of your dispatch.
For those looking for gift cards, find one of your choice on Kohl’s website or register for an ecard that can be used any time. Interested in registeries? Kohl’s offers wedding registry, baby registry and celebration registry. More details can be availed on the website. Those who love shopping regularly will be interested at the rewards program – Yes2You. You earn points on every purchase made. Points are not earned with all payment methods. The points will be further converted to Rewards Cash that can be used in your next purchase.
Did you purchase an item that has been recalled? There is no need to worry as you can call the Kohl’s customer service desk on the toll free number and speak to a representative. Alternatively you can send an email to the service desk.
Having trouble signing into the new My Kohl’s Charge. When I enter the required information, I receive a statement that it doesn’t match you records. NOTHING has changed in the questions asked since I started using Kohl’s. Please help. I need to make a payment and prefer to accomplish it on line. Thank you for the help and your time. Have a great day.
I recently shopped at store in billings Montana. Clerk was very helpful and convinced me to apply for charge card and was extremely disappointed to get dear John letter saying I did not qualify for one. Our home is paid for as are all vehicles ect. We only have one credit card payments made monthly. We have no past due bills and I recently qualified for 3000 card from boflex to purchase a treadmill so find it interesting that I could not get your card. Guess I will no longer shop at your stores