Contact JetPrivilege: Find below customer service details of Jet Airways’ frequent flier programme JetPrivilege, including phone and address. You can reach the below contacts for queries on new membership, mileage credit, transfer/purchase of miles, award tickets or other queries. Besides contact details the page also offers information and links on JetPrivilege services.

JetPrivilege Customer Service
Phone: 3989 3333
Phone: 0 808 101 1199 (UK)
Phone: 1 877 835 9538 (USA)
Email: jetprivilege@jetairways.com

General Contact
Phone: +91 22 39893333

By Post
JetPrivilege Service Center,
2nd Floor, Gundecha Onclave,
Saki Naka, Andheri (E),
Mumbai – 400072, India.

Phone: +91 22 3989 3333
Fax: +91 22 30658444

Miles Redemptions
Email: jpredemptions@jetairways.com
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Join JetPrivilege
To join JetPrivilege as a member click here. As a member you earn miles on flights, hotel stays, car rentals and shopping.

About JetPrivilege
jet-airwaysJetPrivilege is a frequent flier programme of Jet Airways. Members of JetPrivilege can earn miles on flights, hotel stays and other partner products. Members of the programme can get faster tier upgrades, JPMiles upgrade, transfer JPMiles, redeem JPMiles, purchase JPMiles, get lounge access, priority check-in and boarding, priority baggage handling, and much more. JetPrivilege has five membership tiers: Blue, Blue Plus, Silver, Gold and Platinum.

Members of JetPrivilege can earn JPMiles on Jet Airways, Jet Airways Konnect, JetLite and Jet Airways’ codeshare flights. Miles can also be earned on co-brand credit cards, hotel, dining, retail, lifestyle, and car rental. Some of the airline partners include Air France, ANA, American Airlines, Cathay Pacific, Emirates, Etihad, Gulf Air, KLM, Malaysia Airlines, Lufthansa, Qantas, Turkish Airlines, United, Swiss, US Airways, Delta Air Lines and Virgin Atlantic.

Hotel partners include Accor Hotels, Fortune Hotels, The Leela, ITC Hotels, Lemon Tree Hotels, Sarovar Hotels, Shangri-La Hotels, Trident Hotels and WorldHotels.

Miles earned can be used for award tickets and upgrades. JPMiles can be redeemed for tickets on Jet Airways, Jet Airways Konnect and Jet Airways’ airline partners.

Jet Airways was founded in the year 1993. It currently serves some 52 domestic destinations and 24 international destinations. Jet Airways operates a fleet of 100 aircraft, and employs close to 13,000 people. Naresh Goyal is the founder chairman of Jet Airways. Jet Airways’ JetPrivilege has won Freddie Awards (for frequent flyer programmes across the world) for five consecutive years.

 

6 Comments

  1. Vasundhara sureka August 4, 2015 at 11:52 am

    I have been calling your customer care executives since 30th July everyday, not once but 5times everyday. This is because everytime I call, they ask me to call back in 1hour.

    Apart from this, I was told since 1st August that my baggage has arrived at the Lucknow airport and will soon be delivered to the Kanpur home address given. However, when I called them today; different people told me different stories on 3different calls I made, within a span of 2hours.

    One of them (Miss Deepali) told me that it is at the Delhi airport yet and when I asked her to confirm the status of my luggage then she told me its at the lucknow airport. Then again I asked her to confirm and she told me its at the Delhi airport. She confessed that she did not check my file and just told me what she wanted to. Another executive told me that it is at the Delhi airport and has not been forwarded to the Lucknow airport yet, despite me calling everyday and getting to know that my luggage has already arrived at the Lucknow airport on 1st August. This is extremely disrespectful how Jet Airways has been treating me in the past week. It was not expected to get such a misleading response from Jet airways.

    Then i got my call forwarded to their supervisor named Mr.Yuvraj Singh and he told me that my luggage is at the Lucknow airport.

     
  2. Ajayakumar Nair November 6, 2014 at 7:37 am

    I tried to enrol for Jetprivilege. But there is error – my email id is already in use for some other account. I have not enrolled before, how can I use the same email id for new enrolment?

     
  3. Rajendra February 21, 2013 at 3:13 pm

    Can I transfer my Jet Privilege points to United Plus and book a ticket on United?

     
  4. solomon May 2, 2012 at 7:21 am

    Sorry to say but jet Airways have all the options in their IVR when you call them for any kind of service but i think they have forgotten to add frequent flyer members as there is no option exist for them in case some one want to speak to an executive directly , its such a waste of time because you don’t know which key to press and if you happened to press a wrong key than you will be on hold for say 6 or 10 minutes may be more.

     
  5. usha pareek January 8, 2012 at 2:04 pm

    My jet privilege card no.is xx. I had travelled from Bangkok to Delhi on 26 nov 2011 (flt no.0063 class v). As i did not have my card, my mileage was not credited. I kindly request you to do so now.

     
    • RISHI SHUKLA April 27, 2012 at 12:20 pm

      My jet privilege card No. is100406294.I had traveled from Singapore to Delhi on 23 Apr 2012.Flight No.is 9W 0017 class I(Business)My mileage was not credited.I request you to do the same.

       

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