Contact Interislander: Find below customer service details of Interislander, New Zealand, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.
Level 1, Wellington Railway Station,
Bunny Street, Wellington 6011,
Phone: 0800 802 802
Phone: +64 4 498 3302
Phone: 0800 872467 (book Scenic train)
Phone: 04 815 9617 (Wellington Ferry Terminal)
Phone: 03 520 3235 (Picton Ferry Terminal)
Email: [email protected]
Email: [email protected]
Interislander is a road and rail ferry service in New Zealand. Operating as a subsidiary of KiwiRail, Interislander operates between Wellington in the North Island and Picton in the South Island. The Cook Strait ferry has been in service since 1962. It’s Wellington ferry has five services each day from Picton terminal on Auckland St. The three-hour ferry between Wellington and Picton is one of the most scenic experiences for travellers.
The Arrivals & Departures section on the website shows the accurate arrival and departure times and cancellations if there are any. The Cook Strait ferries include Kaitaki, Aratere and Kaiarahi. Kaitaki is the largest ferry operating in New Zealand waters and has a large restaurant, a cafe, play area, cabins and a number of lounges.
For checking in baggage, bicycle and four wheeler, you can know the procedures and details on the website. There are baggage restrictions for carry on and check-in. Large bags, backpacks and suitcases must be checked in at the terminal. Each passenger is allowed to carry on-board one bag as well.
Booking a journey can be done on the website by selecting the origin, date and passenger details. You can also choose to add vehicle or motorcycle. There are a number of fares like the Easy Change, Saver Change and Web Saver. Payment can be made using major credit cards. Travellers can choose Interislander Plus for more comfort and access to lounges and complimentary snacks. The Discounts section has details on all latest offers. If you have a booking, you can sign in to your account to view and manage booking.
If you are a frequent Interislander traveller, register for Nautical Miles to earn and redeem miles. Members enjoy a number of privileges, including extra baggage allowance. For more information or queries on tickets, payment, refund, lost and found items, careers/jobs, or others, reach the Interislander support.