Contact Instacart: Find below customer service details of Instacart.com, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.
Head Office
Instacart
50 Beale St. Suite 600
San Francisco, California 94105
United States
Customer Service
Phone: 1-888-246-7822
Email: [email protected]
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About Instacart
Instacart is an online grocery delivery company founded in 2012. Owned by Maplebear Inc, the company currently serves consumers in select cities in the US and Canada. The grocery delivery service is accessibly on the iOS and Android platforms. You can shop for groceries, fresh food, snacks, household goods, frozen food, dairy and much more with just a few taps on your phone. Instacart claims its the largest grocery delivery service in the US. The cities where the service is accessible include New York, Chicago, Miami, Los Angeles, San Francisco, Washington DC, Houston and Atlanta.
Instacart claims to deliver groceries in as little as less than an hour. Consumers can connect to local grocery stores through the app. If one prefers to pickup items at a store, the same is available for select locations. Instacart has introduced the Instacart Personal Shopper to help consumers save time. The personal shopper will fulfill your orders from the store you have chosen. Instacart personal shopper will handpick produce at store and will make replacement when an order is out of stock.
Browse the locations section on the website to see if Instacart delivers in your area. Shoppers can input their zip code and browse from the list of stores. Popular stores you will find include Costco, Publix, Wegmans, Safeway, Petco, CVS Pharmacy, Fairway Market and BJ’s Wolesale Club. Click on the store you love, select the items you need and schedule a a delivery time. The delivery apparently starts as early as 9am and go through midnight. It is also subject to store operating hours.
If you are a regular shopper, register for Instacart Express to get unlimited free delivery on all orders over $35. Sign up for membership online. You can cancel the Instacart Express membership any time. Registered users can login into their account any time to see their current orders, past orders, create a watchlist or find exclusive coupons from brands.
Looking for an extra income? You can now get paid to shop for others. Sign up on the website to be part of the Instacart delivery team. Instacart will connect shoppers to you who need delivery of fresh groceries. You can choose hours that work best for you. You can be a full-service shopper or an in-store shopper. Full-service shoppers not only shop but also deliver orders. For more information or queries on payment, refund, cancellation, delivery, career/jobs, or others, reach the Instacart support.
