Contact Hero Cycles: Find below customer care of Hero Cycles, including phone and address. Besides contact details, the page offers information on Hero services and products. Reach the Hero Cycles customer care for complaints / questions or feedback on Hero products, dealer locations, service centers, billing, warranty, or others.
Hero Cycles Head Office
Hero Cycles Ltd.
Hero Nagar, G. T. Road,
Ludhiana (Punjab), India
Phone: +91-161-5026969
Fax: +91-161-2539478
Hero Cycles Customer Care
Phone: 1800- 208- 4376
Branch Offices
Delhi: 011- 23282230
Mumbai: 022-22820479
Kolkata: 033-22251041
About Hero Cycles
Hero Cycles ltd, the leading manufacturer of bicycles in the country, was started in the year 1944 by the four Munjal brothers namely, Satyanand Munjal, Om Prakash Munjal. Late Dayanand Munjal and Late Raman Kant Munjal, who have been bound together since then by the power of blood, will, integrity and ambition. What started as a humble business has emerged into the conglomerate of the Hero Group that manufactures not only bicycles and two wheelers but also has diversified its services to a variety of fields like IT, and Financial services. The company has its headquarters in Ludhiana, Punjab. 1986 Hero Cycles Limited entered the Guinness Books of World Records as the largest bicycle manufacturer in the world.
The highly responsive Indian market has inspired the company to manufacture highly specialized attractive cycles to suit the needs of its diversified customers.For boys they have released a range of bicycles namely, Hero Sprint- This is a newest range of attractive racing bikes with commendable suspension system. The attractive colors and prints keep up with the trend among the youngsters of today. Some of the bicycles in this range are Hero Next, Hero Enchant, Hero Y-Street, Hero Stunner, Hero Team.
Fast and furious range- These are the high end specialized mountain bikes that are ergonomically designed, with oversized MTB Frame for enhanced strength and unmatched Flexural Rigidity. They have ultra effective V-Cantilever brakes. Ranger max, Octane Rectra, Octane Spears are a few examples.
City Bikes- These are the ultra stylish and lightweight bikes for the exercise enthusiast living in urban area. The bicycles in this category are Neon, Solar tornado.
Roadsters- This category contains the humble standard hero bicycles that have gracefully passed through the tests of time. The names under this category are hero jet, Royal Classic, Jet Gold etc.
For girls they have an adorable range of bicycles in soft, soothing shades, elegantly styled with slim wheels. The bicycles that are favourite among girls are Miss India, Queen, Empress, Neon lady, Miss India Gold, Miss India topaz, Jetlady etc.
Understanding the kids’ immoderate craze for bicycle hero has an exhaustive range of highly attractive and colorful kids’ bikes with strong supporter wheels that make the kids’ learning experience safe and fun. Few cycles for kids are Sun dancer, Swirl, Blaze, Inferno 16T, Elite 20T, Rockstar etc.
The mission statement of hero group is: “Its our mission to strive for synergy between technology, systems and human resources, to produce products and services that meet the quality, performance and price aspirations of our customers. While doing so, we maintain the highest standards of ethics and societal responsibilities. ” Reach the Hero Cycles customer care for further information.
I bought one Hero Octane Spear, now I want to get it serviced as I have issues with the gear and disc brake. I want to get it serviced by the co. experts, so let me know where to get serviced in Kolkata.
I bought one Hero UT -HT1 bicycle on 13th June 2016 & after one week it has started giving trouble on 21st Gear (ie 7*3) , the chain makes a lot of scribbling noise.
Kindly get the issue resolved else replace the bicycle.