Contact Georgia Power: Find below customer service details of Georgia Power, US, including phone and email. Besides contact details, the page also offers a brief overview of the power company. Reach the customer service below for support, complaints or feedback.
Head Office
Georgia Power Co
241 Ralph McGill Blvd NE,
Atlanta, GA 30308
United States
Customer Service
Phone: 1-888-660-5890 (residential customers)
Phone: 1-888-655-5888 (business)
Phone: 1-888-891-0938 (report power outage)
____
About Georgia Power
Georgia Power is a utility supplier of electric power and energy services in Atlanta, Georgia. Founded in 1945, the company is one of the four electric utilities owned by Southern Company. Currently, it caters to more than 2.4 million residential and business customers. It manages close to 40 solar, hydro, coal, oil and gas generating plants spread throughout the country.
Energy efficiency programs for home include Energy Assessment & Solutions, Home Energy Improvement Program, Power Credit, Light Your Home, HVAC Service, EarthCents New Home and Home Energy Checkup. The Georgia Power’s Energy Assessment & Solutions Program (EASP) helps customers get an in-home assessment to identify potential energy-saving opportunities. Recommended services may include air sealing, attic insulation, water heater insulation jackets, pipe wrapping and LED light bulbs. Install SurgeDefender to help protect motor appliances such as refrigerators, dishwashers and air conditioners. The program helps protect in the event of a power surge. Georgia Power also offers programs designed for businesses.
Georgia Power’s home automation systems integrate all household electrical devices and offers greater convenience and security. Residential customers have a number of billing plans to choose from. They include Smart Usage, FlatBill, Plug-In EV, PrePay and Standard Service. The Standard Service is the most basic rate plan and is based on monthly usage. The website has a number of resources to help you understand the various plans and to choose the one perfectly suitable for your need. There is an also an e-shop with energy saving products like thermostats, Nest Hello Video Doorbell, WiFi thermostat, Nest locks and temperature sensors.
Want to report an outage? You can now file a complaint right on the website. There is also an outage map showing showing the areas where customers are affected with power problems. As for bills, you can view the same by signing into your account. Payment for bills can be made by credit, debit card or electronic check through the Georgia Power payment system. Also visit any of the authorized payment locations to make your payments promptly. There are more than 4,000 authorized payment locations across the state. If you need to start, stop or transfer service, you can now do same online.
Interested in a career with Georgia Power? Explore the job opportunities, open positions and the benefits on the Careers section of the website. For more information or queries on payment, cancellation, power outage, or others, reach the Georgia Power support.
While I do appreciate the work done to restore electricity to our home, I must file a complaint regarding property damage at our residence done during repair of electrical service. I have taken pictures of where truck bumped brick mailbox, ran over landscaping bricks and ran over plants along driveway. After20+ years here, we have not had such damage done by firetrucks, ambulance or other utility trucks. At ages 75 and 80 (stroke), my husband and I are not able to do the repair and should not have to bare expenses for the negligence of your driver here in Savannah on Thursday night, July 2, 2020..