Contact GalaHotels: Find below customer service details of GalaHotels.com, including phone and email. Besides contact details, the page also offers a brief overview of the company.
Head Office
Gulbahar Mh.
Harmanyolu Ust Sk.
Meric Plaza No:10/5
Mecidiyekoy
Istanbul – TR 3439
Customer Service
Phone: +90 850 360 40 04 (Turkey)
Phone: +44 20 3384 64 48 (UK)
Phone: +1 347 871 9760 (US)
Phone: +61 266 984 063 (Australia)
Phone: +34 91 198 84 74 (Spain)
Email: [email protected] (queries on price)
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About GalaHotels
GalaHotels is a Turkish hotel reservation website that facilitates booking of hotels around the world. Launched in 2008, the website lists discounted hotels spanning Asia, Africa, Europe and the Americas. There are more than 135,000 hotels to choose from. Users also can read from over two million reviews and make smart decisions. The company has it’s headquarters at Istanbul. It operates call centres in the US, UK, Turkey, Australia and Spain.
To book a room, guests can use the search on the homepage. They can select the city, input the dates of arrival and departure and select the number of guests. The search results will show the number of hotels in the area. You can filter rooms by star rating, reviews, landmarks or facilities like WiFi, fitness center, parking, laundry or business center.
When you click on a hotel, you will see the address, map along with pictures of the property. You will see room options like single or twin bed, along with price for room. The listing will contain the highlights of the property, along with the amenities and features. Amenities you can look for include restaurant, business center, spa, or shuttle service.
GalaHotels focuses on keeping the prices highly competitive. There is a Deals section for those bargain hunters on the platform. Payment for booking of hotels can be made using Visa or MasterCard. A confirmation email will be sent on successful booking. The email will also contain the cancellation policies. Policies can vary from hotel to hotel. Most rooms can be cancelled within 3-4 days before check-in. And the refund for same will be processed within 21 business days. Login to your account any time to view, edit or cancel reservation. For more information or queries on payment, refund, cancellation, or others, reach the GalaHotels support.
