Contact Forever 21: Find below customer service details of Forever 21, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.
3880 N. Mission Road
Los Angeles, CA 90031
Email: [email protected]
Phone: 1800-953-142 (Australia)
Phone: 400-820-0236 (China)
Phone: 080-46485177 (India)
Phone: 0120-421-921 (Japan)
Phone: 1800-808-216 (Malaysia)
Phone: 01-800-611-0179 (Mexico)
Phone: 800-321-1199 (Singapore)
Phone: 0808 168 0541 (UK)
Email: [email protected] (UK)
About Forever 21
Forever 21 is a leading American fashion retailer founded in the year 1984. Headquartered at Los Angeles, California, Forever 21 employs over 30,000 at locations around the world. There are currently more than 800 stores spread across the US, France, Germany, Brazil, Australia, Hong Kong, India, Israel, Japan, Mexico, UK, and Philippines. Use the Store Locator on the website to get details of an outlet nearest to your address. Besides brick and mortar stores, Forever 21 also operates country-specific ecommerce stores where shoppers can purchase items using major credit cards.
On the Forever 21 homepage you will find the best sellers, new arrivals as well as those available on sale. You can search products by keyword or through the categories such as dresses, tops, shirts, tees, sweaters, jackets, trousers, swim wear, jeans, shorts, bags, belts, hats, scarves, sunglasses, jewelry, shoes, to name a few. The stores also showcase the company’s own clothing lines – XXI Forever, Love 21 and Heritage. Items can be filtered by price, size, color and brand. Products can be purchased using Visa, Mastercard, American Express, Discover and Forever 21 gift cards.
During checkout, shoppers can opt for standard or expedited shipping option. Most orders are shipped within 24 hours. Standard shipping takes 3-6 business days for delivery. If you are unhappy with the purchase, you can return same within 30 days for a full refund. Products must be returned in its original condition with original tags. You can return by mail or by visiting nearest store.
Have a special occasion coming? You can purchase Forever 21 gift cards, in virtual or physical plastic card format. You can load amount of your choice. If you are a regular shopper, register for the Forever Rewarded loyalty program to earn and redeem points. Shoppers earn reward points on all Forever 21 purchases. Forever 21 credit card holders can pay bill and view account activity online. If you need to apply for a new credit card, you can do same online. For more information or queries on payment, refund, shipping, cancellation, or others, reach the Forever 21 support.