Contact Fandango: Find below customer service details of Fandango, including phone and email. Besides contact details, the page also offers an overview of the ticketing company and its services. Reach the Fandango customer service below for queries, complaints or feedback.
Fandango Head Office
12200 W. Olympic Blvd., Ste. 150
Los Angeles, CA, United States
Fandango Customer Service
Phone: 866-857-5191 (general)
Email: [email protected] (gift cards)
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About Fandango
Fandango is a Los Angeles-based ticketing company that began operations in the year 2000. The company sells tickets to more than 26,000 screens across the US via phone and website. Accessed by more than 36 million moviegoers each month, the company is co-owned by NBCUniversal and Warner Bros.
On the Fandango website, users can book tickets of both newly released and upcoming movies. Movie times and tickets can be easily searched by entering a city, state or zip code on the search bar. The show times and details of seating will be shown after which one can proceed to payment. Payment for online purchase can be made through Visa, MasterCard, American Express, Discover and PayPal. Theater partners’ gift cards can also be used during checkout.
The credit card must be carried to theater’s kiosk or the Box Office to pick up tickets. Those booked through smartphone can simply carry the mobile barcode that appears on the confirmation page. Customers can also print tickets at home and bring them directly to the theater.
Fandango VIP account holders can cancel tickets up to 2 hours before showtime. In most cases you may refund or exchange your tickets. It takes up to 3 to 5 business days for the funds to reflect. The refund amount will be made after deducting the Fandango convenience charge.
Get the VIP membership to enjoy guaranteed ticket and reward points on every purchase. Members also enjoy access to free movie screenings, downloads and special discounts. For those looking to purchase gift cards for the special person or occasion click here. The gift cards come in both digital and physical card format. It can also be bought at any of the leading retail stores. The gift cards can be used on the website as well as smartphone app. For more information or queries on upcoming movies, tickets, payment, refund/cancellation, or others, reach the Fandango customer service.
