Contact Eiffel Tower: Find below customer service details of Eiffel Tower, Paris, including phone and email. Besides contact details, the page provides a brief overview of the tourist destination. Reach the Eiffel Tower customer service below for queries, complaints or feedback.
Address
Eiffel Tower
Champ de Mars,
5 Avenue Anatole France,
75007 Paris, France
Customer Service
Phone:Â 33 (0)8 92 70 12 39 (general)
Phone:Â 33 (0)8 92 700 016 (group tours)
Email: [email protected]
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About Eiffel Tower
Eiffel Tower is a popular tourist destination in Europe. Situated in Paris, France, the Eiffel Tower was inaugurated in the year 1889 and annually welcomes close to 7 million people. It is one of the most visited paid monument in the world and was designed and built by Gustave Eiffel. One will have to climb at least 1,665 steps to reach the top of the Eiffel Tower.
The Eiffel Tower is open 365 days a year. Visitors can access the monument from 9am to midnight. The opening times may sometimes vary according to the time of year. If you plan to visit the Eiffel Tower, you can also explore the restaurants for some breathtaking views and great food. The restaurants include Le 58 tour Eiffel, Le Jules Verne, in addition to several spacious buffets. There are also shops for postcards and souvenir items. Did you know, you can even shop online at the official Eiffel Tower e-store. You can find mugs, t-shirts, keychains, bags, among others.
Download the official smartphone app to get tour guide, HD panoramic view and ticket information. As for tickets, you can purchase same from the Ticket Office or online through Visa, MasterCard or American Express cards. You can select the number of visitors, pick a date and proceed with the payment. The confirmed tickets must be printed and carried along. Note that stair entrance tickets are not sold online. The Lift entrance ticket for a single adult costs €11. There are special tickets for children, youth and disabled persons.  For more information or queries on payment, tickets, refund, parking, or others, reach the Eiffel Tower customer service.
Hi, We (my Granddaughters and I ) took a day tour from London to Paris and had lunch at the Eiffel which was very nice. After lunch we went to the souvenir shop and came across the most nasty lady at the cash desk we have ever encountered. She did not like the fact that the girls gave her a $50 euro note to purchase magnets etc. They are 14 and 17 and she kept insisting that they give her a credit card!!!!They don’t have a credit card, she was told over and over again but didn’t listen, then Grandma Hen got involved..Not happy! she should be fired!!! obviously she should not be working with the public, have her clean the toilets. I had to buy more stuff to combine mine and hers so she could break a 50….She kept going on about how everyone was giving her a 50 to make change. We were only there for the day thats all we had .If you would like a copy of receipt I have it. We are fromCanada and were completely blindsided by her rudeness, won’t be back anytime soon. She needs a good talking to ..this was on July 12 at 15:20:08 ticket number 116……..
Hi,
We took the kids to Eiffel Tower yesterday and didn’t reach the top because of all the waiting and long queues. We came all the way from NZ and feel incredibly disappointed. We must have spent 3 hours in queues yesterday and the kids just felt broken. We are here for the next 2 days (tickets purchased on 21/10/2017) is there any chance we can reuse our tickets to get to the top?