Contact Easybook: Find below customer service details of Easybook, including phone and email. Besides contact details, the page provides a brief overview of the ticket booking company and its services. Reach the Easybook customer service below for queries, complaints or feedback.
Head Office
Singapore
1 North Bridge Road #02-17,
High Street Centre, Singapore 179094
Malaysia
6489, Jalan Raja Uda, 12300 Butterworth,
Pulau Pinang, Malaysia
Customer Service
Phone:Â +65 6492 9048Â /Â 6333 1948 (Singapore)
Phone:Â +604 313 4620Â /+6010 39 666 88 (Malaysia)
Email: [email protected]
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About Easybook
Easybook is a ticket booking platform founded in the year 2005. Offering bus tickets in Malaysia and Singapore, the company has sold more than 1 million tickets and has a network of over 300 bus operators spanning 5000 routes across Southeast Asia. In addition to bus tickets, travellers can also look for train, car, ferry and local tours in Indonesia, Thailand, Brunei and Taiwan.
Booking of a bus, train or car can be easily done on the website by inputting the origin/destination and date. The results will show the different coaches, schedule and rates. You can select the preferred and make the payment using Visa, MasterCard, PayPal and Net Banking. You can print your ticket and carry it with you on departure day. No cancellation or refund is allowed on bus tickets.
Popular bus routes consist of Singapore-Kuala Lumpur, Singapore-Penang, Singapore-Malacca, Singapore-Genting, Penang-Kuala Lumpur, Ipoh-Kuala Lumpur and Johor-Kuala Lumpur. Coach types found include Super VIP, 44 Seater, Double Decker, K-Class-DBL, Snoozer 21 and Exclusive Single Deck. Sign up for an Easybook account on the website to book tickets in a jiff without filling details every time. Users can login any time to view past tickets, make changes to existing, know points earned, and much more. For more information or queries on tickets, payment, refund/cancellation, or others, reach the Easybook customer service.
I would like to report this page for not taking responsibility on my payment which I have done on the 13th April for my train ticket which cost RM79 but it was cancelled and still no response from the respective team for my refund I have contacted the customer service via what’s app but still dragging until now so what’s the answer for my payment which I have done 1 month ago i need a refund ASAP and response for this ASAP pls take note on this..!!!!!
On the 4th February 2017, I booked a train ticket from butterworth to KL sentral. I don’t received email for my conformation but they already deducted the ticket fee of RM79.00 from my card.
I showed to the ticket assistance when I arrive at the butterworth train station, unfortunately he can’t help me and ask me to buy another ticket to travel.
Please looked into this matter and looking forward to hear from you soon.
Thank you
CHEAH