Contact Crate and Barrel: Find below customer service details of Crate and Barrel, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.

Head Office
1860 West Jefferson Avenue
Naperville, IL 60540
United States

Customer Service
Phone: 800-967-6696
Phone: 800-237-5672
Email: [email protected]
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About Crate and Barrel
Crate and Barrel is an American home furnishings retailer that was founded by Gordon Seagal and Carol Seagal in 1962. There are currently close to 80 Crate and Barrel stores selling furniture, housewares, and home accessories. Part of Otto GmbH, Crate & Barrel also operates an ecommerce channel where customers can shop from the comfort of their homes. Use the store locator on the website to locate nearest Crate & Barrel outlet. There are a number of resources on the website for inspiration, ideas and advice on decorating your home or buying a gift. Book an in-store consultation if you need to discuss furniture, fabrics and decor or get customized interior design advice from experts.

If you love internet shopping, you can pick items from a wide range of categories. You can go online for sofas, chairs, benches, storage cabinets, outdoor furniture, bedroom furniture, office furniture, lounge furniture, lighting, decor, rugs, dinnerware, drinkware, cookware, cutlery, coffee makers, kitchen accessories, appliances, pillows, curtains, wall decor, rugs, bedding essentials, kids furniture, to name a few. There is a Sale section for those looking for hot bargains. Have a special occasion? You can buy plastic or virtual gift cards that can be credited with an amount of your choice. The gift cards can be used online or at CB2 stores. If you are a regular shopper, sign up for the Crate and Barrel Credit Card to earn rewards every time you shop.

Purchases online can be made using Visa, MasterCard, American Express or Discover cards. Shipping options are available during checkout. While standard delivery takes 3-5 business days, you can opt for express shipping for faster delivery. As for return policy, Crate and Barrel accepts return of non-furniture items within 90 days. You can return items via mail or directly at store. The details, along with the terms are available on the Help section. For more information or queries on payment, refund, cancellation, delivery, or others, reach the Crate and Barrel support.

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