Contact Cloudways: Find below customer service details of Cloudways.com, including phone and email. Besides contact details, the page also offers a brief overview of the company. Reach the customer service below for support, complaints or feedback.
Head Office
Cloudways Ltd
52 Springvale,
Pope Pius XII Street
Mosta MST2653, Malta
Customer Service
Email: [email protected]
Phone: +44 330 001 0338
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About Cloudways
Cloudways is a managed cloud hosting platform launched in 2011. Entrepreneurs, freelancers, startups and established companies can use the platform to deploy and scale web applications, without worrying about security and performance. The Malta-headquartered company currently has leading cloud providers as its partners. It’s cutting edge platform supports all PHP applications and allows users to control the functions and core features through the control panel. The managed cloud hosting platform allows one to go live in minutes. Agencies and businesses can build apps and work collaboratively. There are more than 60 data centers you can choose from. Developers further have the option to launch some of the popular apps, including WordPress and Joomla in just a single click.
The cloud hosting features include advanced caches coupled with Breeze, a simplified Cloudways cache and CloudwaysCDN for fast performance. The different hosting products include WordPress Hosting, Magento Hosting, PHP Hosting, Joomla Hosting, WooCommerce Hosting, Cloudways CDN and Cloudways Bot. Addons include Rackspace Email Hosting, Gmail SMTP, DNS Made Easy, Application Upgrade and Application Migration.
Cloudways currently partners with names like DigitalOcean, Linode, Vultr, Google Cloud Platform and Amazon Web Services (AWS). After selecting the cloud partner, you can choose the server size and even select server location. You can opt for a server size according to the resources you need to run and maintain your web app. Hosting with Cloudways in any case allows you to scale up when you need more resources.
All servers launched on Cloudways have dedicated resources. Additionally, they are PHP 7 ready servers and comes with latest versions of MySQL and MariaDB. There are built-in advanced caches, CDN, dedicated firewalls, regular security patching, 1-click free SSL installation and two-factor authentication.
For collaboration and smooth workflow, you have Git integration, SSH and SFT access, server transfer and server cloning in just 1-click. During the process, should you need help, you can speak to support agents through live chat any time of the day. You can even place a ticket and request for assistance. If you have a query on server or application management, you can explore the Support section. The Knowledge Base has articles covering a wide range of subjects. You will find helpful resources for server customization, backup/restore, account/billing, troubleshooting, API and much more.
Plans start with $10 and go up till $80 a month. The RAM, processor, storage and bandwidth vary for each plan. All plans come with 24/7 support, unlimited app installation and free migration. You wont be tied up in a contract and can pay as you go. You can open an account for free and explore the features before upgrading to a premium plan. You can upgrade using Visa, MasterCard or other major credit cards. If you want to cancel the service any time, you can login to your account and simply delete your virtual server. For more information or queries on payment, cancellation, technical support, career/jobs, or others, reach the Cloudways support.
There was a transaction on 20 November 2018 you executed against my account a total amount of AUD $82.41 for Grammarly service. Can you please cancel this transaction since this was totally unexpected. I will not have a need for the service of Grammarly as I am busy with other projects. I have also cancelled my service only.