Contact Cebu Pacific (airline): Find below customer service details of Cebu Pacific, including phone and email. Besides contact details, the page also offers information on the airline’s products and services.

Head Office
Cebu Pacific Building
Domestic Road, Barangay 191, Zone 20,
Pasay City 1301, Philippines

Customer Service
Phone: +63 2 702 0888
Email: [email protected]

Other Support
Phone: +61-2-9119-2956 (Australia)
Phone: +86-400-670-0780 (China)
Phone: +81-3-4578-1447 (Japan)
Phone: +852-397-33800 (Hong Kong)
Phone: +65-315-80808 (Singapore)
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About Cebu Pacific
cebu-pacificCebu Pacific is a Philippine airline that launched its services in the year 1996. The airline operates a modern fleet of 55 aircraft to over 64 destinations. Having flown over 100 million passengers, the airline  has been constantly evolving, upgrading and developing new products. Cebu Pacific operates from its main hubs at Manila, Cebu, Clark, Kalibo, Iloilo and Davao.

Besides 34 domestic routes, Cebu Pacific  has flights to some 30 international destinations. International destinations include Australia, Cambodia, China, Hong Kong, Indonesia, Japan, Saudi Arabia, Korea, Kuwait, Malaysia, Singapore, Qatar, Thailand, UAE, US and Vietnam. As for domestic routes, the cities include Bacolod, Boracay (Caticlan), Busuanga (Coron), Butuan, Cagayan de Oro, Camiguin, Cauayan (Isabela), Cebu, Clark, Cotabato, Davao, Dipolog, Dumaguete, General Santos, Iloilo, Kalibo, Legaspi, Laoag, Manila, Naga, Surigao, Tacloban, Tagbilaran, Tandag, Tawi-Tawi, Tuguegarao, Virac and Zamboanga.

To book a ticket fliers can simply visit the website and choose the origin and destination. Payment can be done using Visa or MasterCard debit and credit cards, or by visiting any of the nearest offices. After a booking has been made, fliers can manage their booking online, even making changes to their itinerary or adding names. Fliers further enjoy the benefit of checking in online and printing their boarding pass. That is not all, you can even pre-order your meal and pay for extra baggage.

Besides flights, the Cebu Pacific website also allows one to search for hotels and rent a car. As for baggage, fliers can carry upto 7kg cabin bag and check-in bag of upto 30kg. If you would like to add more baggage, you can do it online here. If you are a frequent flier, register for Cebu Pacific’s GetGo loyalty program. It allows members to earn and redeem points every time they with Cebu Pacific. For more information or queries on payment, refund, cancellation, lost baggage or others, reach the Cebu Pacific customer service representative.

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Last Update: February 24, 2022