Contact Amsterdam Metro: Find below customer service details of Amsterdam Metro, including phone and email. Besides contact details, the page provides a brief overview of the subway and its services. Reach the Amsterdam Metro customer service below for queries, complaints or feedback.
Head Office
Postbus 2131
1000 CC Amsterdam
Customer Service
Phone: 0900 – 80 11
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About Amsterdam Metro
Amsterdam Metro began operations in the year 1977. The rapid transit and light trail transport system is operated by Gemeentelijk Vervoerbedrijf (GVB), with 5 lines connecting to some 52 stations. Amsterdam Metro annually transports close to 66 million passengers.
The subway consists of lines – Ring Line, Amstelveen Line, North-South Line, East Line – Gaasperplas Branch and East Line – Gein Branch. Three routes start at Amsterdam Central Station. For route map, stops and departure times, commuters can visit the website.
Tickets can be purchased at GVB pre-sales locations, service points and at ticket kiosks. Commuters can preload tickets onto the electronic OV-chipkaart for convenient travel. The card can also be loaded online by using a credit card. The OV-chipkaart can be used on trains, trams and bus across Netherlands.
If you are a frequent traveller, get the GVB Only season ticket for unlimited travel on all GVB trams, (night) buses and metros. To purchase single-use tickets, multi-day tickets, discounted products or others, click here. For more information or queries on tickets, smartcard, payment, refund, cancellation, lost and found items, or others, reach the Amsterdam Metro customer service.
