Contact Alton Towers: Find below customer service of Alton Towers, including phone and email. Besides contact details, the page also offers an overview of the theme park and its services. Reach the Alton Towers customer service below for queries, complaints or feedback.

Alton Towers Head Office
Farley Ln, Alton,
Staffordshire ST10 4DB,
United Kingdom

Corporate Office
Merlin Attractions Operations Ltd
3 Market Close, Poole,
Dorset, BH15 1NQ

Alton Towers Customer Service
Phone: 0871 222 3330 (customer service)
Phone: 0871 282 5194 (booking)
Phone: 00 44 1538 703344 (international)
Phone: 0871 222 9910 (business enquiries)
Email: [email protected]
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About Alton Towers
alton towers logoAlton Towers is one of UK’s biggest attractions, first opened in the year 1980. It is an award winning theme park that also has a hotel complex and water park. It is managed and operated by Merlin Entertainments Group. Located in Staffordshire, Alton Towers is famous for its thrilling rollercoasters namely Galactica, Nemesis, Oblivion, Air, Corkscrew and Rita. Nemesis is said to be Europe’s first inverted roller coaster. Other rides include Runaway Mine Train, Ice Age 4D Experience, Twirling Toadstool, Mr. Bloom’s Allotment, Postman Pat Parcel Post, Th13teen and Tree Fu Tom Training Camp. Alton Towers was named Tripadvisor’s 2015 Travellers’ Choice for top amusement park in the UK.

If you plan an extended stay, you have the Alton Towers Hotel, Enchanted Village and Splash Landings Hotel. The Superior rooms come with plasma TV, tea and coffee maker and complimentary Wi-Fi. If you prefer to stay outside, you have Dog and Partridge, Holiday Inn Express Stroke on Trent, Best Western Nottingham Derby and Crewe Hall. As for public transportation, the train stations nearest to the resort are Stoke on Trent, Derby and Uttoxeter. There are also daily bus services from Nottingham and Derby. If you are driving by car, the parking is situated next to the main Admissions Plaza, around the Express Car Park.

Tickets can be booked online or at the Box Office on Towers Street at the resort. If you are booking online, you have good discounts plus you reserve your ticket in advance. You can select the number of people, from children to adults, and also opt for 1 day or 2 day ticket. Visit the link here to check the rates for water park, theme park, group tickets, hotels, spa, among others. All tickets are non-refundable. Check out the offers and packages to bargain a good deal. Did we mention? You can reduce the waiting time for most popular rides by getting a Fastrack ticket. Also browse through the details on Alton Towers Annual Pass to enjoy unlimited entry for 12 months. The passes can be purchased online and comes with free car parking.

For more information or queries on booking, cancellation, theme park timings, location, lost and found items, or others, reach the Alton Towers customer service via phone or email.

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Last Update: February 8, 2016