Contact Nissan: Find below customer service details of Nissan, including phone and address. You can reach the below contact for queries or complaints on Nissan's vehicles, dealer locations, service centers, warranty, online shopping or other questions. Besides contact details the page also offers information and links on Nissan’s products and services.
Nissan Head Office
1-1, Takashima 1-chome,
Nishi-ku, Yokohama-shi,
Kanagawa 220-8686, Japan
Phone: 81(0)45-523-552
Nissan Customer Service
Phone: (800) NISSAN-1
Phone: 800-647-7261
Phone: 877-664-2738 (EV Support)
Phone: 877-647-6281 (Commercial Vehicles)
International Contacts
Below are phone numbers of Nissan offices worldwide. Reach these numbers for queries on Nissan vehicles, dealer stores, service stations, or other questions.
| Australia: 1800 035 035 Belgium: +32 3 870 32 11 Canada: 1-800-387-0122 Czech Rep: 800 23 23 23 India: 1-800-209-4080 Indonesia: (021) 500 023 Malaysia: 1800-88-8368 New Zealand: 0800 4 NISSAN Philippines: (02) 420-8000 Portugal: 800 206 696 |
Russia: 8 800 200 59 90 France: 0810 21 21 21 Italy: 800 105 800 Singapore: (65) 6266-7711 S.Africa: 0800 NISSAN (647726) Spain: 902 11 80 85 Taiwan: 0800-08888 Germany: +49 2232/ 57 20 80 UK: 01923 899334 UAE: +9714- 600 54 6666 |
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Owner Manuals
To download owner manuals for Nissan vehicles click here
Dealer Locations (US)
Click here to locate a Nissan dealer nearest to your address. You can locate a dealer by city, state or zip code.
Order Parts/Accessories
Click here to access the estore of Nissan. Customers looking for genuine Nissan parts and accessories can do the same from the online store. Parts can be looked by model, year or part number. Purchases can be made by all major credit cards.
About Nissan Motor Co Ltd
Nissan Motor was established as Jidosha Seizo Co Ltd in the year 1933. Founded by Nihon Sangyo Co (Nissan) and Tobata Imono Co, the company initially was set up to manufacture and sell Datsun cars and parts. Headquartered at Kanagawa in Japan, the Japanese automaker in 2010 had revenue of ¥8.8 trillion, and currently manufactures and sells vehicles in more than 160 countries. The company today employs over 200,000 people worldwide.
Nissan Motor's main two brands include Nissan and Infiniti. Infiniti was launched as a luxury brand in North America in 1989. In 2010, the company sold close to 4.2 million vehicles worldwide. About 80% of Nissan's sales come from outside Japan. While in Japan its top models are Serena, Note, Cube, Tiida and Moco, in US the leading models include Altima, Versa, Sentra, Rogue and Maxima.
Nissan in fact has a retail of network of 6,000 outlets (as of 2011). Further, it has research and development centers in the United States, United Kingdom, Spain, Russia, and China. In 1999, Nissan entered an alliance with Renault S.A. of France. The Renault-Nissan Alliance had a record year with 7,276,398 units sold in 2010.
Some of the major Nissan models found across North America include Nissan Leaf, Maxima, Altima, Altima Coupe, Sentra, 370Z Coupe, 370Z Roadster, GT-R, Armada, Pathfinder, Murano, Murano Crosscabriolet, Rogue, Xterra, Titan, Frontier, Quest, Versa Hatchback, Versa Sedan, Versa Sedan, Cube, Juke, Inifiniti M, Infiniti G Sedan, Infiniti G Coupe, Infiniti G Convertible, Infiniti QX/FX/EX, NV1500, NV2500, NV3500, Tiida Hatchback, Tiida Sedan, Platina, Tsuru, March, X-Trail, Urvan, Cabstar, NP300 and Frontier XE/LE.
Subsidiaries and affiliates of Nissan in Japan include Nissan Shatai, Aichi Machine Industry, Calsonic Kansei Corporation, JATCO Ltd, Nissan Kohki, Nissan Financial Services, Autech Japan, Creative Box, Nissan Techno, Nissan Trading, Nissan Forklift, Nissan Network Holdings, Nissan Motor Light Truck Co Ltd and Yokohama Marinos Ltd. If you dint know, Nissan has also been engaged in various marine businesses including pleasure boat production and sales, marine business, and export of outboard engines.
Nissan customer service iin the Uk is the worst I have ever encountered or heard of before.
I have had an issue drag on for over a year, customer service department has lied to me & failed to deliver on agreed course of actions.
I own a Nissan, my wife owns
a Nissan & we have 9 in the company fleet.
But every one of these cars will be replaced by another manufactutor, that’s 11 cars you won’t be selling as a direct result of how you treat your customers.
I have a JDM 2008 GTR R35. I have had many TSB issues that have been covered under warranty in many countries. The “design defects” / quality problems are namely, flywheel bellhousing rattle, ABS, steering lock, instrument cluster Light flicker and now my audio system stopped working…AV control failure (no audio sound). This car was purchased even before the Nissan distributor started bringing cars into Singapore (non JDM) version. I would like to understand your obligations to support on the AV module failure which has been reported and covered under extended warranty in many locations.
I have bought a new TIIDA. Unfortunately in navigator there is no a map of my country Belarus.
Could you please advise me where can get this map.
with best regards,
Dr. V. Tsapaev
Dear sirs,
I’m from Qatar and you may know most Qatari people like Toyta cars and vehicles mainly because of the reliability and credibility of the Toyta Agent in Qatar (AAB) and to be honest I’m no exception. I always owned Toyota cars. However, I decided to try Nissan, for the first time, last month. On 15 May 2012, I purchased a Nissan Patrol 2012 from your agent in Doha (Al Mana) on the basis of a full insurance cover. On the same day, unfortunately, the car, while parked, was hit by another car. Actually such kind of accidents are hassle free for us here in Doha due to the easy rules and regulations. Based on my experience with brands like Toyota, Mercedes, Range Rover, BMW, Borche, Rolls Royce and Bently (to name but a few), we just contacted the Nissan Agent in Doha in order to have the damage repaired. I’m really astonished of the way they dealt with us. We took almost 3 weeks to find somebody to talk to us although all paper work, including the police report and the insurance company’s documnets stating that the insurance company will bear all related costs, was ready and was delivered to Nissan in Doha. After almost 3 weeks of waiting, an officer from the Agent talked to us on 5 June 2012 and said that the car wouldn’t be received by them before 18 June 2012 and then it would take at least 2 weeks for repair.
As you may agree, it’s an unpleasant experience with you agent in Doha. All auto agenices here, including the abovementioned brands would in such circumstances provide an alternative car if the repair time will be that long. And more importantly, they would never deal with their customers this way. One more thing that has been keeping me astonished is that I found out that Nissan in Doha have only one gragage for vehicles while other brands, such as Toyota, have several big ones and that’s why one can never expereince such delay when dealing with Toyota in Doha.
I’m sure you know that the market in Qatar is a strong one and most people here change their cars almost every year. I’m sure you also know that there are very strong rivals in this market, but beleive me if you want to compete with those rivals your mission will be impossible if such customer care and after sale policies, as shown by Nissan in Qatar, will be maintained.
Most people here know that the brand Nissan itself is a good strong car, but they are hesitant to own your cars due to the unpleasant experiences they have with your agent in Qatar.
To clarifiy these details, please, find below the details of the car:
Nissan Patrol 2012
Chassis No: JN8AY25Y1C9034296
Engine No: VK56816262Z