Contact Mahindra Automobile: Find below customer care details of Mahindra & Mahindra cars in India, including phone and address. You can reach the below contact for queries on new Mahindra cars, models, prices, dealers, warranty, service center, insurance, or other questions. Besides contact details, the page also offers information and links of Mahindra & Mahindra services.

Mahindra Automobile Head Office
Mahindra & Mahindra Ltd.,
Automotive Sector, Mahindra Towers- 3rd Floor,
Akurli Road, Kandivali (East), Mumbai – 400101
Phone: 28468525 | Fax: 28468523

Mahindra Customer Care
Phone: 1800-22-6006
Phone: 09935066006
Phone: 1800 425 1624 (main office)

Mahindra Dealers/Service Centers
Below are details of dealers and service centers of various Mahindra cars. You can find Mahindra dealers in all major cities including Delhi, Mumbai, Bangalore, Chennai, Guwahati, Trivandrum, Hyderabad, Goa, Jaipur Chandigarh, Amritsar, Patna, Bhopal, Thane and more.

> Mahindra Bolero – To locate a dealer nearest to your street where you can buy Mahindra Bolero click here. Bolero models include ZLX, SLX, SLE, DI and Plus. To locate a Mahindra Bolero service center click here.

> Mahindra Verito – To locate a dealer nearest to your street where you can buy Mahindra Verito click here. Current models include G2/D2, G4/D4 and D6. To locate a Mahindra Verito service center click here.

> Mahindra Xylo – To locate a dealer nearest to your street where you can buy Mahindra Xylo click here. Current models include D2, E4, E6, E8 and D4. To locate a Mahindra Xylo service center click here.

> Mahindra Thar – To locate a dealer nearest to your street where you can buy Mahindra Thar click here.

> Mahindra Scorpio – To locate a dealer nearest to your street where you can buy Mahindra Scorpio click here. Current Mahindra Scorpio models include LX, SLE, VLX and Getaway. To locate a Mahindra Scorpio service center click here.

About Mahindra & Mahindra
contact mahindraMahindra & Mahindra was established in the year 1945. Part of the Mahindra Group, the company manages the automotive needs of customers, manufacturing both passenger and commercial vehicles. The company’s portfolio also includes two wheelers, heavy trucks, SUVs and school buses. Mahindra & Mahindra had revenues of over 23,000 crore this year and currently employs some 120,000 people. The company has presence in Australia, Europe, Latin America, Malaysia, and South Africa.

Mahindra’s passenger vehicle models include Bolero, REVA Electric Cars, Scorpio, Thar, Verito, Xylo, Actyon, Actyon Sports, Chairman W, Korando, Kyron, Rexton II and Rodius. Commercial vehicles include Alfa, Gio, Mahindra Navistar Trucks, Bolero Maxi Truck, Genio, Loadking, Maxximo and Tourister Buses.

This article has 75 comments

  1. RUkmani Ray Reply

    Dear Sir,

    I have financed a Mahindra Verito- D6 from your local office at Sambalpur Odisha.768004. I deposited the margin money along with others charges in the month of January’2015, and the vehicle was delivered to me after three months of my said deposit. On dtd. 8.6.21015 , while the said vehicle was parked in the parking lot of MCL, Burla , Sambalpur , all of a sudden caught fire by a short circuit and the fire was immediately put out with the fire extinguish cylinders available in the MCL office. I given the damaged vehicle for service in the service centre at Sambalpur and after more than 2 months , the vehicle was delivered to me . Two days after the delivery of the said vehicle , the condenser of the AC blast in the middle of the road , and the vehicle again given for service in your authorised centre. In this six month form the delivery of the said vehicle , the said vehicle has been kept in service centre for more than 3 months . I fade up with the said vehicle and I am afraid to use the vehicle because it involved danger to live and property of the public as well as the person in board. I have no intention to retain the said vehicle to invite further troubles. Please help me in exchanging the said defective vehicle for new one. I am looking for legal course to my problem , if the vehicle is not exchanged . Please understand my difficult and help me out this problem and I have already sustained loss of 3,00,000/- (Rupees three lakhs) only and I am not in a position to sustained any more loss. My contact No. 91-7205213145, if you please to contact me. Thanking you

  2. Swaps Reply


    I got Rexton R7 in December’14. Vehicle is great to ride but after sales service that I am getting is pathetic and not satisfactory in terms of,
    01. Service from the Dealer
    02. I changed the dealer but still the same result in fact worst.
    03. Complains of the car are not solved. I doubt do we have those experts to solve them.

    So have some questions,
    A. Can anybody of this group having same vehicle guide me to the garage/dealer in pune or nearby, who can take care of this?
    B. Whom to report the feedback of dealer? I need a highest sitting person who can take appropriate actions on the feedback for a dealer.

    Thanks for reading,


  3. Vinod Mittal Reply

    I purchased Mahindra car Model Verito on MARCH2012 with extended warranty upto 3 years. Recently I faced some issue relating to engine performance. Average delivered by vehicle during past few months have been reduced drastically to 14-15 KM per liter and now 10-12 KMPL. While in 1st and 2nd year I was getting an average of 24-25 KMPL. I reported this online. I was happy to receive replies online advising that problem have been forwarded to relevant person who will get in touch shortly.
    Than I received a call from local dealer Atmaram Motors, Agra advising to bring the car to workshop. As advised I took the car to their work shop and Mr Rahul attendend me. He took the test drive and noticed low pick up and checked for engine. On checking the same he advised that the fuel injection system is damaged and need repair/ services. At same time also said that they do not have facility for repair of same in their workshop and it will be sent to open market for repair and we need to pay Rs4000/-approx as advance in cash. We came back from the workshop and reported the same online but till date I could not receive any reply and my car remains un-attended and not repaired.
    We could not understand the reasons for such negligence. Either the service provider is escaping their liability to provide services cum repairs under warranty terms or it seem someone is trying to pass by the warranty period so that we cannot avail your warranty. Is this the policy of MAHINDRA
    I would therefore request you to please advise what action shall be done by us. We are writing continuously to you over mails and no reply is received. We are forced to daily sunning loss of average Rs3-4 per KM per day. Shall be move for consumer forum to get justice and services under warranty?
    I await your valued replies and advise in matter.
    Vinod Mittal

  4. VINO GEORGE Reply

    I have bought a Mahindra Scorpio on 8th August, 2014 and has done close to 4800 Kms only.
    The problem I face is the complete discharge of battery if the vehicle is not used for a day. I had faced it three times since the delivery and TVS (Distributor) just get the battery recharged and deliver it back to me without resolving the actual issue or not replacing the battery. I have lost almost 11 days of my usage of vehicle due to there irresponsible behavior. Also its pathetic to say that the service center is least bothered to call the clients intimating the delivery or status update of vehicle.

    I am literately demoralized by the behavior of Mahindras.

  5. Prashant Sutar Reply

    This is regarding Mahindra Maximo. I purchased it last year in Feb 2013 (not completed one year) and now it’s one of the important device got failed (ECU). Vehicle is driven less than 5000 KM from the date of it’s purchase which is very less. We dont know how it’s failed and we are not getting any satisfactory answer. Can you please look into this issue and let us know if this can be replaced for free because it is in warranty period.

    Vehicle owner: Prashant Sutar
    Vehicle No: MH04-FU7072

  6. NEERAJ Reply

    I am a proud owner of Mahindra ScorpioVLX 2008 model.The vehicle is a pleasure to drive.But,to my surprise,few days back,I have noticed that the graphics on the vehicle bonnet appears to have got cracks developed and simultaneously getting faded which is very shocking to me.Kindly to resolve the matter at the earliest . Thanks Neeraj Agarwal

  7. Santosh Kumar Reply

    I got a brand new Mahindra THAR Car from your dealer in Bhubaneswar namely Utkal Automobiles ltd. On March 2013 the Front Bumper of the vehicle was not available in the showroom, when I asked them they promised me that with in a week the part will be provided to me.
    Initially I was very happy with my purchase as it gave me a trouble free service.
    After 1 week i called the sales person Mr. Promod Saha(+91-9437301025) he told me to contact sales manager Mr.Ravi(+91-9437964912). When i call him he forwarded me to the AGM(+91-9437058255).Agm promised me that he will provide the part as soon as possible. Till now periodically i contact every person but unfortunately i cannot receive the part. I have the capacity to buy a new Front Bumper for my vehicle. But I want to know why they are cheating me. If they require money i agree to pay. We have 13 numbers of Mahindra Vehicle.

  8. Gunjan Reply

    Sir ,
    Myself Gunjan and I m from Assam . I want to know what is the procedure to open a Mahindra Authorised Service Centre. Please answer me brief details along with the cost for open the service centre .
    Thanking you

  9. johnson stephen Reply

    I own a mahindra bolero since 2011 Nov, now last month,my vehicle broke down and after you had it toed to the authorised service station,they came to a conclusion that it is a manufacturing defect and that I have a faulty chassis. My vehicle does not have any accidents major nor minor till date,so a faulty chassis is out of the question. Its been almost a month now and I still haven’t got a final word from the dealer(tvs and sons) as to when I will get my vehicle back.I had specifically told them that they should give me a spare car if it will take time but they haven’t done that either.And I also don’t understand as to why I should claim my insurance for a manufacturing defect.My vehicle reg num is KL 5 AD 6996.I have also attached the pic of the vehicle which shows its current condition at the service station.I have registered a complaint with mahindra customer care,they promised that they would revert to the issue in 24 hrs but they have failed to do so.I don’t want to escalate this to the next level and I want this issue to be sorted.

  10. manmohan Reply

    I had booked scorpio SLE on 12 Dec 12 got delivery on 18 Feb 13. I had booked the vehicle in Chennai office and Mr. Ashok ‘The Great’,the corporate Manager was taking care of the event. The delivery I received was with my regular pestering withe the marketing office in Mumbai. I had visited Mahindra n Mahindra customer care but as the great attitude should be they did not bother to contact except sending me the logo of Mahindra. Thanks. Now when I have come for the First servicing My records are not available in Mahindra Net working and my vehicle is not due for servicing. Again thanks to the Chennai office to have not fed the data in the computer. Should I thank Mr. Ashok ‘The Great’ who enjoys the pleasure or Customer Care,Not to bother to know what the customer feels. Attitude of being what we are ? “Care for Nothing”. Will Customer Care care to do any thing?

  11. Girirajsinh Sodha Reply

    Unsatisfied with mahindra Bhuj dealer (B.mangatram & co.) warranty service.

  12. Augustine Reply

    I am the owner of the mahindra bolero slx. My vehicle no. is TN75B9036 and the chassis no. 92lx3900. Its just two years old vehicle. I am really proud to be a owner of mahindra product but unfortunately i am facing problem with your product. The vehicle body got rusted within these two years but i have another vehicle of maruthi alto which is 7 years old. I approached the service centers, but they are not able to resolve my concerns.

  13. Rehan Reply

    I got a brand new Scorpio from your dealer in Jammu namely LAHORI MOTORS JAMMU. After 6 months i noticed an electric fault in horn and went to the same dealer for repair. Instead of repair they damaged my several parts of the car, including the remote panel. They have now opened all electric lines of the car. I have now spent about Rs 30000 for taxi going up and down. Mahindra, please do not give dealership to such people. They offer very poor service, despite the car being under warranty.

  14. Rohan Naik Reply

    I faced several problems with my Mahindra ranault logan 1.6 GLS. On 3-Oct-2012 I visited the Mahindra service center Silver jubilee motors ltd. at Pune Pimpri. After 2 days they told me that car’s timing belt needs to be changed. I give them green signal to go ahead and replace it. After 2 weeks they called me informing that car is ready. When i went there and started the engine there was a weird noise. They charged me 14000 Rs for timing belt replacement. Now engine issues. After 2 weeks of analysis they came to know that car’s engine head valve is bent and that was the reason for the sound. I asked about cost to fix it they gave me 25000 Rs Max estimate. I told them go ahead and fix it. They started work on 18-oct-2012 and on 7-Nov-2012 they called me and said car is ready i can collect it and bill amount was 36700 Rs. They did not inform in advance the amount would increase drastically. I asked them why are they charging me such big amount whereas they gave estimate of 25000 Rs Max. Anyways I agreed to pay next day and when I test drove the car, again the car wont start. I spent 50,000 Rs and still my car doesnt work.

    Now after both the issues, a new issue they mentioned. They said the engine coil needs to replaced. They quoted 3900 Rs price. After another 2 weeks, they asked me to collect the car. The car meter showed it ran pretty much plus now the engine was not running smooth. Also car RPM dropped to 0. While driving home, the engine oil started to leak and new problems started to occur. Overall, very dissatisfied by the service. My car was there for 3 months. When I got my car back, there were several other damages such as my the mirror being broken, etc. This is very sad. Wished I never gave my car to this service center.

  15. M Balamurugan Reply

    Dear Sir,
    I planned to buy Maruti Suzuki Desire at the start of September. But one of my friend convinced me to get MAHINDRA VERITO since it has better mileage and low maintenance cost. So I contacted India Garage Chennai branch in Mount Road. While on the process I happened to meet a person who informed MPL Automobile Agency Pvt. Ltd. in Aminjikarai, Chennai, is better than India Garage. So from then I started enquiring the MPL.

    I paid ADVANCE OF RS. 10,000/- while booking Mahindra Verito in the middle of October. I paid FULL AMOUNT of Rs. 7,44,000 (including tax and insurance) in the end of October . I finalized a model MAHINDRA VERITO D4 TWILIGHT BLUE COLOUR.
    I planned to get my car on November 10th as this is my lucky date. This Twilight blue colour is my lucky colour and I ensured the officials to provide me this colour.

    But the MPL officials made a mistake in providing the colour I requested and paid the Taxes to the government. While registering the car I saw the colour. It was Grey colour. But I had requested for Twilight Blue.

    So I asked them the reason for colour change. They told it was their mistake and tried to convince me into this grey colour. I was not satisfied. So I talked with General Manager Mr. Bala (contact no. 9840983937) about this problem. He dint try to help me out but was trying to force me into using this Grey colour.

    They have Twilight Blue colour but they are not providing me it on the date I requested. Tomorrow the Government offices are functioning. They can do all the processes like insurances, Government Tax, Registration. We have planned to go out to temple for diwali taking this car. If this problem is not solved please repay my full amount back. I also have a Second plan to get Maruti Suzuki Dezire. If u don’t take the required action by tomorrow we will be having holiday on 10th, 11th, 12th, 13th November for Diwali celebrations.

    I also have the original copy of the Invoice. It is the evidence I can provide u were the colour I requested is printed. If required I will send u that too.

    Please kindly do the needful.

  16. A. K. Mallick Reply

    My delightful experience at Customer Care of Mahindra & Mahindra dealer M/s. Bhasin Motors.
    Before purchasing my Scorpio (of Mahindra & Mahindra) I did a lot of search on the Internet. Got many feedbacks; good as well as bad. The bad ones were mostly related to people’s negative experience in the hands of dealers during delivery & subsequent services. However, as we Scorpio lovers are bold enough, I went ahead and purchased my very own Scorpio in 2011 from M/s. Bhasin Motors, Mathura Road, Delhi. One year has passed with mixed experience. Now my “Remote Centre Locking” system started giving me trouble. On a Sunday I took my Scorpio Bhasin Motors for a paid service and also to fix the Centre Locking (MINDA make) which is under Warranty. At the day end the Workshop Adviser advised me that the Paid service is done but the Centre Locking could not been fixed as the MINDA office is closed on Sundays, you have to come on a working day. Now I was in deep trouble as sometimes the lock just does not open at several try. As a result I could not use my Scorpio for my day-to-purpose. So I decided to visit Bhasin Motors workshop next Saturday.

    Just to be sure that MINDA representative would be available on Saturday to fix the lock I tried to ring up the Customer Care of Bhasin Motors on Thursday, but no luck on first few phone calls. The receptionist took my phone number with the promise of a call back but nothing happened. However the next day I was lucky and was put through to the Customer care personnel Ms. Sivali Sharma. She patiently listened to my problem and promised to ring me up after lining up the MINDA representative. I told her that this is becoming the old story as yesterday my call was not returned. She profusely apologized and informed that yesterday the Mahindra & Mahindra representatives came for a meeting and she was occupied the whole day. However she told that had anybody passed onto her my phone number, she would have surly called back in spite of her pre-occupation. At this point she gave a another phone number for contacting her in case of urgency.

    I was still not taking her words seriously as I have 20 years of experience in dealing with Customer Care executives of Delhi workshops. To me Customer Care exists as a small signboard on a table, mostly unmanned. In the recent years they have started offering a free car drop service for the customers to a fixed destination at a pre-scheduled hour (may be due to increasing competition in the market).

    To my utter surprise I received a call from Ms. Sivali on Friday confirming visit of the MINDA representative and assured me that everything would be alright. So on Saturday morning I took my Scorpio to M/s. Bhasin Motors Workshop and their I received a call from my office informing that my boss wants to discuss with me regarding some urgent matter. So I requested Ms. Sivali to expedite the opening of job card & release me at the earliest. She interacted with the Workshop representative and got my job card opened at a remarkable pace. Thereafter she asked me location of my office, which is Bhikaji Cama Place, quite a distance from the Workshop at Mathura Road. She then went away in the back office and again to my surprise came back within two minutes with an offer to drop me at my office by their service vehicle (another robust Scorpio). This was without me asking for a drop as I knew that their shuttle drop is only up to Ashram Junction which is of little help for me. Obviously I was delighted at this courtsey of M/s. Bhasin Motors.

    In the afternoon when I came back to take delivery of my Scorpio I carried my file of purchase papers of the Scorpio, as I had to produce the Warrantee Card of the “Remote Centre Locking” system. While doing that I noticed a hand written entry on the “Retail Invoice” of my Scorpio duly authenticated by a signature and seal of M/s. Bhasin Motors stating “Mahindra & Mahindra Scheme – 2 years extended Warrantee free”. It reminded me that I was offered this add-on during the purchase of my Scorpio and I took it for granted that I have an extended Warrantee. However, curiously I asked the Workshop Service Advisor whether this extended Warrantee is reflected in their online record. After checking their database he answered NO. It was a shock to me as the sales executive who had handled my case had since left M/s. Bhasin Motors. Now whom should I contact? I found out Ms. Sivali and anxiously explained the error in database. She just assured me by telling that everything would be sorted out and asked for two (2) days time as the person handling insurance matter would be available on Monday. I went home with lot of apprehension and I would lie if I say I did not have a feeling of being cheated of a promise in writing. On Monday, just after 2 pm I got a call from Ms. Sivali informing me that 2 years extended Warrantee has been updated for my Scorpio. It was a godsend call, giving me relief and a lot of delight. Every problem could be resolved smoothly due to personal interest taken by Ms. Sivali Sharma, Process Manager of M/s. Bhasin Motors. It was really a wonderful feeling which is rare to come by in today’s world. That is why I took to writing this long message and I want it to be published so that many anxious customers like me can look forward to better experience thru’ Customer Care mechanism. Wish all Scorpio lovers all the best in life. – The satisfied customer A. K. Mallick – 25.09.2012, New Delhi.

  17. mark Reply

    I purchased the Scorpio ex in Jan-2012. And every time i send for service the service center in Mangalore asks me to keep vehicle there for minimum 15 day as some electronics parts are not working and it has to come from Mumbai. Now again i sent for service on Monday 10th of Sep and the same problem has repeated. They told me that the icu of starter was not working and its ordered with Mahindra. Now i have to pay emi to bank. If i keep my vehicle in the workshop for a month how can i pay emi ? If you dont have spare parts then what is meaning of prompt and fast immediate service promised?

  18. Suzanna Reply

    I have purchased my Automatic Scorpio in 2010 September. I have been in and out to Malad,Goregaon & Mira Road service center with problems that never seems to end. The service center does not have experienced technicians. I repent buying the Scorpio as there are too many problems. Does Mahindra not have a responsible Manager to look into solving issues by consumers? I would never recommend to any one to buy a Mahindra vehicle looking at the way I have been treated.

    • Karthik Reply

      Am also facing similar kind of false commitments in CAI, Coimbatore, Tamilnadu. Being a hard core fan of Mahindra, I never expected such a response from a well known Mahindra dealer. I bet Mahindra will keep loosing their customers in this increasing competitive market.

  19. Nivesh Dixit Reply

    I’m Delhi Resident & having a Logan 1.4 GLE 2000 model. Till last week it was not troubling me. But only in last week (12.08.12) it’s timing belt broken on highway NH-24 near to Moradabad. And after 6Hrs. waiting I got support from M&M Dealer to tow the vehicle for repair. Now, M/S Vinayak Motors is unable to get it rectified within promised time. It was told 4-5 hours only required to make it OK. Roughly estimate was given to me 10-12K, now they are telling me it would around 35K. How to cope with this kind of attitude of M&M customer care? I request to customer care to improve it’s services, as no one likes this.

  20. RP Singh Reply

    I bought XUV 500 W8 on 02 Aug’12. The delivery process has been very smooth because of personal interest taken by Yogesh Mishra. Home installation has been good. However some issues are pendings which are expected to be resolved smoothly.
    Lt Col RP Singh

  21. Ajay Bohtan Reply

    1. I am an Army Officer & specialize in Automobile Engineering. As I am from the Corps of Electronics & Mechanical Engineers (EME) I have been maintaining all Military Equipment (including automobiles) for the past 24 years.

    2. I had purchased my Mahindra XYLO (E-4) from Sterling Motors in Gurgaon. It is pertinent to mention that the vehicle is driven by either me or my wife & no one alse drives it. So I can assure you that the handling of the vehicle is good. Initially I was very happy with my purchase as it gave me a trouble free service even during my first long journey from Delhi to Ladakh & back covering about 3000 km.

    3. My trouble started when it becomes defective or is required to be taken to the service centre for periodic servicing. List of few instances which leave me with a sense of despair are given in the succeeding Paragraphs.

    4. Wire Loom Burnt. While driving the vehicle suddenly the horn stopped working & so did the headlights. Luckily the vehicle was driveable & was therefore driven home by my wife. She called the helpline & the mechanic arrived at my house in Delhi Cantt to check the vehicle. We were informed by them that the wire loom of the vehicle had got burnt & that the vehicle would have to be taken to the Durga Motors service Centre in Delhi for replacing the loom. We were assured that the repairs would be over in 3-4 days. However even after 5 days the vehicle was not sent back for use. When my wife rang up the service centre she was informed initially that they did not have my vehicle with them. It was after a few more discussion with other personnel that my Xylo was finally traced to be at their service centre only. The repair time had taken more than 5 days now & even after my wife having spoken to the Service Centre personal no intimation regarding the probable date was given. My wife was forced to e0mail the complaints to the Mahindra bosses & then the service centre guys reacted actively. Thankfully the vehicle was delivered back in the next couple of days. I also wonder as to why the lock was changed when the defect was in the wires. Anyway, a close examination of the steering lock revealed to me that it was never changed.

    5. Clutch Defective. In yet another instance the clutch suddenly stopped functioning when my wife was driving. Luckily a Delhi Police cop was helpful & the vehicle was moved on to one side with the help of passersby. Your help line mechanic who reported on the spot diagnosed that the clutch cylinder was faulty & that it needed replacement. He required the vehicle to be towed to your service centre of Koncept Automobiles Pvt Ltd in Okhla (distance of 20 km) when the sterling service centre (Gurgaon) was only 10 km away. The clause of vehcle having broken down in boundary limits of Delhi were cited as the reason & the vehicle was towed to Okhla. My wife was reminded of the previous instance with a service centre & hence raised the level with senior personnel of your company. Thanks to her effort, the vehicle was delivered in a short time.

    6. Accident Repair. The vehicle had net with a minor accident wherein the front portion, including headlights, of the Xylo were replaced by Koncept Automobiles Pvt Ltd, Okhla vide their RO Bill No RBR12F000164 dated 10 Oct 2011. However due to now availability of some motors for the new headlights the raising/lowering of the main beams was not possible. We were assured that we shall be phoned as & when the motors arrived in their stock. It’s been over 9 months & we are still waiting for their phone call.

    7. Booking for Time Slot for Paid Service. After a few months, the Xylo was due for paid service. I was informed by the receptionist at Sterling Motors , Gurgaon that prior booking for the same had to be done & a time be taken for taking the vehicle for service. I was given the time of 0900 hrs on a particular date & I adhered to that. The vehicle was accepted for paid service & I was told to collect the vehicle in the evening at 1700 hrs. I reached the service centre at 1600 hrs & enquired about the progress on the work. To my utter shock it was revealed that work had not even commenced on my vehicle. On further enquiry I was informed that it was because of a back log of vehicles from the previous day which had to be taken out first. When I raised my concern with the higher echelon personnel my complete work was done in two hours flat. I have two queries from the above incident:-
    a. When booking is done for a time slot why the vehicle is not attended to immediately?
    b. When the paid service can be done in 2 hours flat why should the customer be given a long time to collect the vehicle?

    8. Non Availability of Parts. As my headlight were still not functioning as per their design (refer my trouble stated above in Accident Repairs) I requested the service centre for repairing the same. After a lot of deliberation he informed me that some parts are not available & that he would inform me as & when they are received in their stock. Its been a few months & no phone call has come from them till date.

    9. Confusion on Tyre Rotation. I had taken my Xylo for a scheduled service at the Sterling Motors, Gurgaon. Due to my awareness with automobile management in the Army I happened to enquire if the Tyre Rotation as prescribed in the User Manual had been carried out. As their reply was negative I coaxed them to do the rotation. To my surprise the order of rotation was not as per the one prescribed in the manual. The mechanic on his own had decided to do the rotation as per some chart on the wall. I wonder why the Mahindra has adopted this dual technique. It goes without saying that it would be
    detrimental to the life of the tyre if once only the tyres are rotated in the wrong way.

    10. Lack of knowledge on Tyre Rotation. During one paid service I was surprised when after wheel balancing the mechanic put the front wheels back in their original place but rotated the rear wheels with the spare wheel. On my enquiry he informed me that after balancing the wheels having the least amount of balancing lead weights were put in the front & the balance in the rear. This according to him was the tyre rotation. I wonder why Mahindra not conducts technical classes for these Mechanics.

    11. Complacency. During my last Paid service at Sterling Motors, Gurgaon I was attended my one Mr Deepak as the Service Advisor. During the process of repair of the vehicle I noticed that the mechanics were using the horizontal radiator as a table top for keeping their heavy tools which had resulted in many of the delicate radiator fins getting clogged. When I reported the same to the ibid Service advisor he told me that nothing happens if the fins are clogged. Will the Mahindra experts tell his that as a result of clogging of fins, the efficiency of the radiator is lowered?

    12. Negligence. During my last Paid Service at 40,000 kms (where change of coolant was to be carried out) I had moved only one KM after collecting my vehicle towards my home. I noticed that the vehicle had overheated with the needle showing maximum deflection & the warning bulb glowing. After pulling over my vehicle to a side I phoned the Service Advisor (Mr Deepak of Sterling Motors) who gave me the advice of waiting for the engine to cool & after adding ½ litre of water, move on. I wondered as to how ½ litre of water would make a difference in the cooling? However on my insistence he sent the help line mechanic who came in filled my radiator with over ‘3 litres’ of water. From where had this capacity been generated? Later on reaching home I noticed 3 litres of coolant in my boot which the service centre had probably forgotten to fill in my radiator. Will someone tell Mr Deepak the damage that his negligence would have caused.

    13. Conclusion. My motive behind the above mentioned complaints is not to ask for any redressal. I am stuck with Mahindra Xylo & I am sure there are many like me who are stuck with other models from the Mahindra family. It is high time that Mahindra moves it thinking out from the Tractor to SUVs. It’s not the uneducated farmer but well off people that they are dealing with now.

  22. Nitin Thakur Reply

    Thar’s exhaust smell in cabin was very high when driving down ghats in 2nd or  3rd gear in high engine rpm, without touching gas pedal.. M&M need to attend this case immediately. This seems to be posing a real health hazard for kids and ladies.

  23. Aashish Reply

    My scorpio’s remote locking has been muted what to do to unmute it…

  24. ummar pasha Reply

    last year i purchased scorpio vlx(2011) from itl motors calicut kerala, after six months the remote controller stopped working properly.. i informed them 3 times .. i am not happy with the service at all

  25. S. Shakraborty Reply

    Recently I bought a Mahindra Varito D-4 Model ( Regi. No. DL12C-2248 through Mohidra Authorised Dealer M/s Koncept Mahindra, Lajpat Nagar, New Delhi. I regret my decision now to go Koncept Mahindra. I think Mahindra Must think it seriously to continue with them. I was delivered a car at my door on 29th March. The boot cover had a dent, When pointed out , we assured that it will be rectified during first FREE SERVICE. The car has problem with boot lock. Gear lock was fitted in wrong place,music system was not proper functioning ( which rectified a week ago. Other two problems still there and every time we sent it for rectification, assured a false commitment. Can I ask Mahindra Automobile, if at all this will be rectified or I have to crush my decision to go for Mahindra? Its really pathetic CUSTOMER CARE.

  26. santosh singh Reply

    sir, ilost my scarpio lx key so it is requested you to please guide me how i can get duplicate key. at which adress ihave to pay demand draft for such as processing fee.

  27. DHRUBA BASU Reply

    I am interested to open a Service center of Mahindra cars in the District of Cooch-Behar Within West Bengal. If any opportunity creates from your end in our area please response.
    I will wait for the same.
    With Thanks.

  28. Mohammad Reply

    I would like to bring this into your notice that one of your authozised dealer(Ralas Motors) in Chhattisgarh,Raipur does not have permanent engineer who detects problems (kotak) and is also not available on calls.I had given my Scorpio vlx for servicing and repairing and found at the time of delivery that problem described by my driver has not been sorted out and many new spare parts was out of order .Plz hav a close watch over it as it is against the conduct of consumer protection act.

  29. Jitto Paul Reply

    Good morning sir,
    I would like to buy a bolero soon.May i know is there any air bag option available for any of the bolero categories.
    Thanking you.

  30. brij bhushan Reply

    I bought a xuv500 on29th April2012. After 566km the vehicle has got some engine problem. Due to me going out of station, am unable to fix it.

  31. Narayan Agarwal Reply

    Worst service centre in jamshedpur (jharkhand). Really frustrated of having 3 scorpios and not getting service properly.The company charged me Rs 12000/- for extended warranty per vehicle and inspite of that nothing is being covered under warranty. I am ready to give my scorpio in the value of scrap to company.

  32. Vinita Vinayak Soman Reply

    We purchased our Xylo E8 from G3 motors Nerul. We opted for MaxiCare package as sales rep.told that this coating is very effective against rats cutting into wires. We believed them. During 3rd service at NBC service center they found that wires and alarm for central locking are damaged by rats.They repaired at cost. When we raised this issue with G3 customer care they flatly refused for any such talks. Unfortunately we do not have any recording for such talks. Concerned sales person is on leave and G3 customer care claims that sales person has made no such statement.
    We do no understand how to deal with this.Awaiting your responce

  33. amaan malik Reply


  34. asrar ahmad malik Reply

    i want to buy mahindra xuv 500 within a week but it is not avalible would you help me

  35. jagdish shelke Reply

    I bought Mahindra scorpio from Global Galleri, panvel., in Jan 2012. There is clutch problem in my vehicle, when I gave for servicing the dealer told me to pay 15,000/- for it. But it is under to warranty period.

  36. Manjunath M Reply

    Recently I purchased maximo mini van from Mysore. I am happy with the vehicle performance but the customers are getting harassed at the time of vehicle registration. Show room will collect all charges of registration and service charges for the registration etc. afterwards they turn their deaf ear towards us. The brokers at mysore RTO assigned by mahindra showroom Mr. Kumar and Raghu are treating customers very badly. Many customers have had bad experiences. However the show room people are showing ignorance. Due to this problem Mahindra company is getting bad name whereas the vehicle is fantastic. Imagine, even after 15 days taking the delivery of vehicle, i have not got the registeration number.

  37. Anirban Reply

    I want to buy a Scorpio EX or Xylo. Which is the best if i purchase the car from Pune. I am from Bengal.

  38. Hapreet Singh Reply

    I bought Mahindra Bolero in the month of June 2011 & had so pathetic experiences with the Vehicle. After 3 months buying of Vehicle i came to know that Steering Shaft is faulty & it was replaced free of cost however till date the adjustment of steering is not upto the mark. had visited Goel Motors Mohali several times for the same but engineers are so pathetic that they dont even know what resolution is pathetic. Suspension of Vehicle is pathetic.. Will be escalating the same to consumer court & higher authorties

  39. Biju Reply

    I got While Mahindra Scorpio SLX KL01 BA – 8882.
    I get my service done from TVS, Karamana, Trivandrum.
    Ajith Kumar VP, Vinod and team has been doing my regular services.
    I am so much impressed with their customer focus.
    They are very reliable and provides excellent care for my car.
    I would rate them 10/10 for their outstanding services thus far.

  40. sathyanarayana.c.g Reply

    I have purchased Mahendra xylo E4 Model from syris auto Bangalore on june 2011, 3000 km completed but I have not reached 4000 km & till now no body have called for service.
    please can u give me feedback about service, since in the service book its given 4months/4000 km for 1st service

  41. Gideon Burger Reply

    I am from South Africa. I bought a new Scorpio pick up in 2006 as many people sugessted I must do. I was happy with the vehicle untill yesterday. The turbo broke. The vehicle only has 50800 kilometers on the speedometer. I had the vehicle serviced at determined intervals at Mahindra. The vehicle is not under guarantee anymore because of it`s age. I have talked to various people who owns Scorpios and they don`t have any problems with their vehicles. The dealership workshop supervisor also told me that he never heard of a turbo failure on any Mahindra vehicle. I have not got the money to install a new turbo and I can`t believe that a turbo breaks after 50000 kilometers. The last service on my pickup was done at 40443km by Mahindra. My questions are: Can it be a factory fault, inferior, cheap turbos,or just poor service from Mahindra? Can anyone at Mahindra`s head office in India please answer me back via email as I can not get answers from Mahindra in South Africa. I have not abused the vehicle in any way. I just pulled away normally from a stopsign and the next moment there was just smoke and oil comming from the exhaust. I thank you for your time and hope to hear from you soon.

  42. kuldeep Reply

    i am interested to open a Mahindra& Mahindra service station at Karsog, Distt. Mandi, Himachal Pradesh. plz send me the required data on my e mail. add.

  43. vipin Reply

    I have mahindra xuv 500 w6 model. I bought it on diwali and since that day i face the same problem. The brake system is not working whatsoever.

  44. Karam Reply

    i am interested to start an authorised service center of mahindra trucks , burdwan dist on ( NH -2) near ranigunj W BENGAL .how could i get details …. plz send me details regarding this matter..

  45. sachin more Reply

    i would like to know the mahindra authorized service center @palghar(Thane Dist .MH) 0r nearby 25km from Palghar for my bolero Servicing.

  46. tocky Reply

    hello, i like to know the details to become authorised service centre for mahindra vehicle in dimapur nagaland..would be very grateful if you provide information for the same.


    i am interested to start an authorised service center of Mahindra,at BARNALA DISST. ON National Highway (NH64,71) PUNJAB how could i get details …. plz send me details regarding this matter..
    contact no.919465747746

  48. Hardeep Reply

    I would like to buy a new XUV 500 but am not getting the detail of the same. Could you please send me your catalogue on my e-mail?

  49. Raku Reply

    i purchased a verito D6 & realised that the after sales service provided by mahindra at HYDERABAD, JEEDIMETLA SERVICE IS GOOD BUT SPARES IS NOT AVAILABLE SO I AM FACING LOT OF PROBLEM SO DO NOT BUY MAHINDRA VEHICLES

  50. Wilson Reply

    I have two tourister school bus [2007 & 2009 model] but I could not find any service certer in New Delhi [NCR] or in G.B. Nagar district in U.P. Kindly help me in this matter.

  51. Harish Reply

    I want to be an authorised dealer for mahindra trucks and cars in pali district,rajasthan…
    please let me know more details about this…

  52. G.Natarajan Reply

    Please do not buy Mahindra thinking on Luxury aspect, No way after Sales Service is more horrible, fed up with the service, after the free service most of the time Vehicle will be in Service center only, you will have the pleasure in driving……even customer service also the same, hope this also will not work

  53. Vishal Reply

    I live in Gorakhpur UP. and want to book Mahindra XUV 500, though the bookings have not been started here..even then I want to go for that, my brother is suggesting me to go for Tata Area Prestige.

  54. Niranjan Kale Reply

    want to purchase mahindra xuv 500. in pune, maharashtra through a unique draw open on in 25th Jan. 2012 . Plz reply the whole procedure.

  55. Roy Reply

    I want to buy MAHINDRA MINI XYLO as soon as possible. I am cancelling my Ford Figo car. When will the vehichle be launched?

  56. Jay Reply

    i want to inform u about your service station in surat and navsari and the owner is PRESIDENT MOTORS they are fooling us since last 3 months. my car scorpio has been serviced 4 times in their services station in last 3 months.

  57. Salil Singh Reply

    Dear sir, I have purchased new Mahindra xuv 500 vehicle just few months back from Delhi NCR and I lived in Lucknow now I am faceing big problem with its service in lucknow every mahindra workshop is refusing for its service..its a big job for me to send the car delhi for only simple service

  58. Suraj Kumar Nagpal Reply

    I bought M&M Scorpio Automatic in July 11, and I am very disappointed from the performance of he vehicle as after running my vehicle for 11000 km the gears are not working, and when I have to send my vehicle for check up in Sri Durga Automobile Delhi..they said It will take 15 days to get it done for the time being I should drive my vehicle with the push button next to gear handle, I am very disappointed with this type of after sales service by SRI DURGA AUTOMOBILES DELHI.

  59. Devasya KJ Reply

    I have purchased a new thar Di 2 Wheel. 1st service of the vehicle was done last month. The milege of the vehicle as told by the company not upto the standard. It is only giving 10/11 km/Ltr. Pl give a suitable reply.

  60. kurian antony Reply

    i purchased a new thar Di 4×4 .Back seat seating postion is very horrible a person with average height cannot able to sit.Head hits over the roof of the vehicle.

  61. Prakash Reply

    It is with very severe disappointment, Iam writing this. Not only me, many of your Logan/ Verito customers share my view. One good car and a company name has been spoilt by worst quality of after sales service provided. In kochi, Iam asked to wait 10 days to get AC of my car repaired !, which for me, is an emergency. Probably mahindra should have been better of dealing with the truck or jeep owners.

    I was in for a worst shock when I tried finding a service centre other than one in Kochi, by using the Logan “service locator” on web. Only 3 cities (not even Kochi!) thrissur, calicut and trivandrum are mentioned in the list.
    THANK YOU mahindra for your thoughtfulness,

    I swear I will never buy a mahindra car again!!

    • sumud Reply

      i share your pain in same way sitting in bhubaneshwar…my car is under repair for past 8 months…why mahindra tractor n jeep dealers ever thought of providing cars?

  62. samsul haque Reply

    mu bro want to purchase mahindra xuv 500 here in assam. but it is not launched here… how can we purchase within under next month this car. plz reply

  63. I k Sham Reply

    i purchased a verito D6 & realised that the aftersales service provided by mahindra at kochi is really poor, i asked for a service & the TVS people told me to wait for 12days. i dont know why are mahindra keeping the after sales service as monopoly. I used a hyundai vehicle which got really good service from Popular. Now we are getting good service from TATA for our taxis. Maruti have already a good name for service. Still Mahindra is decades behind

  64. Gattu Satyanarayana Reply

    I need to know about Reva Electric car and M&M jeep airconditioned jeep. So, please give me right person’s contact details including e-mail so that it is easier for me to do so.

    Your early reply is highly appreciated

  65. Bhat Reply

    I am a Tata authorised service centre.Now i am interested to start Mahindra & mahindra authorised service centre in Kashmir in J&K.Please help.

  66. SHIV KUMAR Reply

    Dear Sir,
    You are requested to kindly issue a Mahindra XUV 500 W8 which we booked in your Gurgaon/Delhi showroom (Sterling Motor Co.) 4th Oct. 2011. The Director of the showroom today said they cannot issue this model at NCR area and this condition was not told during purchase.

  67. Dulumoni Mahanta Reply

    i am interested to start an authorised service center of Mahindra,at North Lakhimpur, Assam (787001) how could i get details …. plz send me details regarding this matter

  68. John Reply

    I would like to take the chance of saying thanks to you for your professional instruction I have enjoyed visiting your site.

  69. manish rai Reply

    I have purchased new Mahindra scorpio 4WD Automatic vehicle just few months back and got it first serviced through the authorised service station of Koncept mahindra delhi. The vehicle was purchased from Koncept mahindra only. I am surprised to see that with not more than 8500 KM’s of running, engine started knocking and when I send the vehicle to the authorised service station of koncept mahindra for checking , Mr R.Pandey (who is from the workshop only) called me and confirmed that the ATF(Automatic Transmission Fluid) has leaked which is a major task and that needs to be repaired by injecting 17 litres of fresh ATF. I am shocked with this level of vehcle standard and suggest M&M officials to look into this urgently and change my vehicle altogether. This type of loose ends might give a major trouble to the entire system and I am apprehending some major gap in the entire manfacturing of the captioned vehicles. I am posting this comment in anticipation that M&M will come back to me with solution to my satisfaction since I bought this vehicle for 14.69 lacs, as this is top end model,not for facing all this from a company like M&M???

    • CCC - Sam Reply

      please ring up the customer support and place a complaint..senior authorities would take note of the issue and address the same..

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