Contact Jet2: Find below customer care details of Jet2 airline, including telephone and address. You can reach the below contact for new flight booking, cancellation, refund, baggage claim, cheap airfares, deals or other queries on Jet2. Besides contact details, the page also offers information and links on Jet2 services.
Office Address:
Low Fare Finder
House Leeds Bradford
International Airport Leeds,
England 26845 United Kingdom
Support:
Phone:0871 226 1 737 (booking)
Book Jet2 Flight
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Check-in
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Flight Schedule
To check Jet2 flight schedule online click here
Baggage Information
Passengers are allowed to carry one piece of hand baggage of not more than 10kg. For checked baggage, each passenger can book up to 3 bags with each not weighing more than 25kgs.
myJet2
myJet2 is a frequent flier program of Jet2. You can earn points every time you fly with Jet2 or buy its products.
About Jet2
Jet2 was founded in the year 2002 and is a subsidiary of Dart Group PLC. The British low-cost airline flies to over 50 destinations. The airline has till now flown over 20 million passengers. Jet2 operates from its hubs at Belfast, Blackpool, East Midlands, Edinburgh, Glasgow, Leeds, Manchester, and Newcastle. The airline was awarded the Best Low Cost Airline by Daily and Sunday Telegraph Travel Awards 2008. In addition it also won Airline of the Year – ISPY AWARDS 2010.
Jet2 Destinations: Jet2 destinations include Glasgow, Belfast, Manchester, New York, Cork, Jersey, La Rochelle, Paris, Dordogne, Madeira, Lanzarote, Reus, Nice, Barcelona, Sardinia, Rome, Pisa, Milan, Geneva, Amsterdan, Dusseldorf, East Midlands, Leeds Bradford, Newcastle, Edinburgh, Blackpool, Venice, Salzburg, Budapest, Crete, Bodrum, Dalaman, Rhodes, Larnaca, Tel Aviv, Paphos, Krakow and more.
The rep at Hotel Kahya was very dismissive of our family when we arrived at the second “Welcome Meeting” even though “Sue” had posted an invite under our door. We had wanted answers to some simple questions but were left with a young man who spoke very poor English. The first meeting was scheduled for 9.15 but having arrived just before midnight felt breakfast was more important. Perhaps look to plan welcome meetings for later in the morning?
The whole “booking via phone” was a complete disaster.
My group are paying over £2000 for flights only to be “handled” by a girl yawning over the phone and kept repeating “that’s fine”
Brain dead is one way of describing her – way too long to go into it, but I did want to complain over the way the booking, actually the brain dead girl handled it………. to my absolute astonishment the “Team leader” rang I thought to apologise and hay presto!!!! Proceeded to tell me off?! I actually believe these two are related or attended the same school.
I will NEVER book with Jet2 ever again. Totally disgusted in their manner.
I sent in a complaint which went through ‘get human’ but the response nowhere near answered my questions. The complaint was the charge being made for a single room. I am disabled and pensioner with mobility issues and rely on going with my sister and husband for support. They got a room, full board, for two less than I was being charged half board for a single. I find this outrageous and they are simply taking advantage of single people. Consequently I no longer can take a holiday with Jet2 or any other company and think it’s about time someone took a stand. I do expect to pay a little bit more but this was absolutely disgusting.
JET2 FLIGHTS 3 AND 10 MAY 2018
I am writing to let you know how enjoyable it was flying with Jet2 on the above dates. This is the first time we have flown with Jet2 and it certainly will not be the last. We also felt that there was more leg room between seats which is a welcome bonus. We felt the pilots were very informative and kept us up to date with arrival times etc, but the added bonus was definitely the luggage. We left our luggage outside our cabin door the night before departure and we didn’t see it again until we reached Belfast International Airport. When we arrived at the airport at Malta we could just go straight through to Departures. It was just brilliant. Thank you.
I have booked flights today for flight to Majorca returning to Glasgow Int. 13/06/18 booking ref 2VSEXJ as a Jet 2 club member can you advise if there is any members discount available on this booking ?
Dear Sir
I have received a letter from a Ms Amy Irvine Customer Service Executive requesting further information about a refund, do you have a email address for her ,I live in Cyprus and the post is very slow here also there isn’t an address to send my reply too
can I have an e-mail address I can contact. Have been waitin g on the phone for over one hour. you w ill be well aware of the cost to my phone bill. dont want to play the senior citizen card. But I am one and cant afford to run up the king of bills your company is costing me by and others buy keeping us hanging on the phone. keep trying to go into my booking. wont accept my e-mail. even though you send e-mails to me
Ladies and Gentlemen,
I wanted to make my seat reservation, but it seems impossible, since my daughter bought the flight for me in Great britain and I do not have all the necessary answers required by you when making the seat reservaton. Can you make the reserveration for me anyhow?
I clicked on the seat I wanted to reserve but nothing at all happened.
I also have another question. Because of this I spoke with a young man of your company on the phone and he promised to call me back, which did not happen so far. Since I would like to travel without as little stress as possible, here again my question:
I have to carry with me a Devilbiss-appliance which helps me concerning a sleeping disorder. I also have a note of my doctor with me confirming this. The appliance is in its own bag and weighs no more than 2 kilos, I guess. Can I take this appliance together with one piece of luggage on the plane without extra costs?
Thank you for your efforts in this matter.
Kind regards
Inge Koltermann
I wanted to make my seat reservation, but it seems impossible, since my daughter bought the flight for me in Great britain and I do not have all the necessary answers required by you when making the seat reservaton. Can you make the reserveration for me anyhow? I clicked on the seat I wanted to reserve, but nothing happend at all.
I also have another question. Because of this I spoke with a young man of your company on the phone and he promised to call me back, which did not happen so far. Since I would like to travel without as little stress as possible, here again my question:
I have to carry with me a Devilbiss-appliance which helps me concerning a sleeping disorder. I also have a note of my doctor with me confirming this. The appliance is in its own bag and weighs no more than 2 kilos, I guess. Can I take this appliance together with one piece of luggage on the plane without extra costs?
I ALSO AM LOOKING FOR AN E-MAIL ADDRESS FOR THEIR CUSTOMER CARE TEAM, I DO HAVE AN E-MAIL ADDRESS FOR ( AMEND MY BOOKING,S) BUT SO FAR NO FURTHER ON !!!
I am trying to find details of a flight to Salou in or about September 2010 from Teeside airport. I have written numerous e-mails to Jet2 with no success.
I need an email address for the customer care team. I am not wasting anymore money on telephone calls
I need an email address for Jet2.com do you have one? Thank you, Julia Paterson