Contact IRCTC: Find below customer care details of Indian Railways’s IRCTC. You can reach the below contact for questions on online ticket reservation, cancellation, refund or other queries on IRCTC. Besides contact details the page also offers information and links on IRCTC products and services.

IRCTC Head Office
Indian Railway Catering and Tourism Corporation Ltd.,
9th Floor, Bank of Baroda Building,
16, Parliament Street,
New Delhi 110001
India

Phone: 011-23311263/23311264
Fax: 011-23311259

IRCTC Customer Care
Phone: 011-39340000
044-25300000 (Chennai)
Fax: 011-23345900

IRCTC Email
[email protected]
[email protected]
[email protected] (Shubyatra users)
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IRCTC Online Reservation
To book trains through IRCTC website click here

PNR Status
To check your ticket PNR status click here

Train Status/Timetable
To check train arrivals/departures or to view the timetable click here

Tourism Packages
Palace on Wheels
Royal Orient Express
Golden Chariot
Deccan Odyssey
Royal Rajasthan on Wheels
Buddhist Circuit Train
To book these luxury tourism packages click here

About IRCTC
irctc-logoIndian Railway Catering and Tourism Corporation Ltd was launched in the year 2003. IRCTC was established by the Ministry of Railways to manage the catering and online ticket reservation of the Indian Railways. IRCTC’s online website is one of the most visited and largest in Asia. The IRCTC website has lakhs of registered users and has over 2 lakh daily visitors. At least 100000 tickets, including I ticket and E ticket are booked daily across India from the website. One can book ticket through credit cards, net banking, EMI and cash cards. The classes available include First class, AC 2-tier sleeper, AC 3 tier, AC chair car, Sleeper class and Second sitting. Concession tickets are available for Senior Citizens. If you dint know, Indian Railways has the world’s fourth largest railway network.

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Last Update: September 6, 2011