Contact Indosat: Find below customer service details of Indosat in Indonesia, including phone and address. You can reach the below contact for queries on new Indosat mobile connections, billing or cancellation, internet plans, prepaid / postpaid subscriptions, or other questions. Besides contact details the page also offers information and links on Indosat services.
Indosat Head Office
Wisma Antara Lt. 15
Jl. Medan Merdeka Selatan No. 17
Email: [email protected]
Indosat Customer Service
Phone: 021 5438 8888
Phone: 021 3000 3000
Phone: 021 3011 1111
Phone: 111 (Matrix) / 100 (Mentari)
Click here to locate an Indosat store nearest to your street. You can visit a local dealer store for new mobile or internet connections, and can even pay your pending bills.
Indosat was founded in the year 1967. It is a leading telecommunications company in Indonesia, with over 44 million subscribers. Indosat began its operations in 1969 and has its headquarters at Jakarta. The company is jointly owned by Qatar Telecom, the public and the Government of the Republic of Indonesia.
Some of Indosat’s popular products are: Indosat Mobile, IM3 (economical SMS, voice call and internet access), Indosat Internet, Mentari (prepaid card), Star One (wireless network of voice and data), Matrix (faster connection with 3G access) and Matrix BlackBerry (mobile email access).
Indosat Mobile service offers both package as well as non-package tariffs. There are daily, weekly and monthly plans. IM3 comes with economical plans designed for youths. The prepaid card permits voice call, video call and internet browsing. All Indosat cards can access to internet broadband service with daily, weekly and monthly plans that can be activated. There is also Indosat internet card which is a ready-to-use data card.
Indosat’s Mentari is a prepaid GSM cellular card that makes local and international calls easy. This card can be used all over Indonesia, and even international roaming. About StarOne, it is a wireless network of voice and data telecommunication that uses CDMA 2000 1X technology. There are daily, weekly and monthly plans with free outgoing calls and SMS to Indosat numbers.
And now if you are looking for faster connection and wider coverage, then there is Matrix that comes with a bigger SIM card capacity. Matrix network apparently covers about five continents and its features include high speed internet, mobile banking, 2G services and international roaming. Some of the value added services include calling line identification, call forwarding, call barring, call hold, roaming, voice mailbox, SMS/MMS, social networking, mobile chatting/blogging and more.