Contact ICICI Bank: Find below customer care details of ICICI Bank, including phone and address. Reach these contacts for queries or complaints on ICICI Bank savings accounts, loans, credit cards, insurance, internet banking, or other questions. Besides contact details, the page also offers information and links on ICICI Bank services.

ICICI Bank Head Office
ICICI Bank Towers,
Bandra-Kurla Complex,
Mumbai 400 051
Phone: +91 22 26531414

ICICI Bank Customer Care
Below are phone numbers of ICICI Bank phone banking support across India. Reach these for queries on ICICI products and services. To reach the customer care through email, write to care@icicibank.com.

Ahmedabad: 6630 9890
Andhra Pradesh: 98495 78000
Assam: 9954108000
Bengaluru: 41131877
Bhubaneshwar: 9938488000
Bihar: 9934008000
Chandigarh: 5055700
Chattisgarh: 9893208000
Chennai: 42088000
Coimbatore: 4358000
Cuttack: 9938488000
Delhi: 41718000
Darjeeling: 9933008000
Goa: 9890478000
Gujarat: 9898278000
Guwahati: 9954108000
Haryana: 9896178000
HP: 9816608000
Hyderabad: 23128000
Indore: 4022005
Jamshedpur: 9934008000
Jharkand: 9934008000
Karnataka : 9845578000
Kerala : 9895478000
Kochi: 9895478000
Kolkata: 9831378000
Lucknow: 9936218000
Madhya Pradesh: 9893208000
Maharashtra: 9890478000
Mumbai: 28307777
Orissa: 9938488000
North East: 9862408000
Patna: 9934008000
Pune: 9890478000
Punjab: 9815558000
Rajasthan: 9829222292
Ranchi: 9934008000
Siliguri: 9933008000
Tamil Nadu: 9894478000
UP East: 9936218000
UP West: 9897308000
Uttaranchal: 9897308000
West Bengal: 9933008000

Wealth / GPC Customer Care
Phone: 1800-103-8181
Phone: 1800-22-8181

International Support (NRI Customers)
USA: 1866 ICICI 4U
UK: 0 8081 314 151
Singapore: 800 ICICI 4U
Canada: 1866 ICICI 4U
Europe: 00-800-0424-2448
UAE: 8000 9114 001
________

ICICI Bank Email
To email ICICI Bank with your queries, click here

ICICI Bank ATMs
ICICI Bank has over 6000 ATMs. To locate an ICICI Bank ATM nearest to your address click here click here

ICICI Bank Branches
To locate an ICICI Bank branch nearest to your address click here

Links
To apply for ICICI Bank Savings Account or details, click here
For details on fixed deposit, click here
For car loans, click here
For ICICI Bank Home Loans, click here
For ICIC Bank Credit Cards, click here
For ICICI Prudential Life Insurance, click here

About ICICI Bank

icici bank logoICICI Bank is headquartered in Mumbai and is India’s second largest bank. The bank has a network of 2,600 branches and over 8,000 ATMs in India. The bank also has its presence in 18 countries. Formerly known as Industrial Credit and Investment Corporation of India, ICICI Bank was founded in the year 1955. The bank as of 2011 had total assets of Rs. 4,062.34 billion.

ICICI today has emerged as the major source of foreign currency loans to Indian industry. Besides funding from the World Bank and other multi-lateral agencies, ICICI was also among the first Indian companies to raise funds from international markets. In 2008, the bank launched iMobile which enables banking transactions on mobile phones. The same year it also entered US with its first branch in New York. The bank has over 35,000 employees.

The companies managed by ICICI include ICICI Prudential Life Insurance Company, ICICI Securities Limited, ICICI Securities Primary Dealership Limited, ICICI Lombard General Insurance Company, ICICI Prudential Asset Management Company, ICICI Venture, among others. ICICI Bank is ranked 12th in the list of 500 largest companies by Fortune India.

This article has 52 comments

  1. Arijit Reply

    I want to speak to the concern person about a bike loan of ICICI Bank in Kolkata. Request you to either provide me his /her number, or tell him/her to contact me in my mail address with the mobile no.

  2. Haresh Reply

    I wish to download imobile application in my Samsung GT-S6312. However, mobile list does not include this model. Please help.

  3. Naresh Dhyani Reply

    While contacting with concerned person in the branches located in Dehradun, it was found that Phone No mentioned in Net are not concerned with bank. Pl Clarify and update.

  4. PRADEEP Reply

    I have come across some fraud transactions on my credit card. It was used for a transaction of USD 3.07 at RAM PAULS DAIRY 3 LLC. I informed the next day to your customer care over phone that this was a fraud transaction and raised a dispute on the same. Also i requested them to block the card and issue me with a new one. Since there was no response after this i had made a call on 7th March and raised a request “SR260638481″ to check and inform me on fraud transaction details.Even then i was not having any update.

    After failing to get you so called telephone support with so called fooling IVRS and automatic disconnection of customer’s call, i raised a complaint through your grievance redressal via online. The Request Numbers are SR261298229 and SR261299065. Tried to check the status and failed even through your so called grievance redressal system.

    Should i expect any kind of support from you or i should take other alternatives to resolve my issue. Please let me know. I dont have any words to say regarding your customer support.

  5. krutikka Reply

    Some hotels for international holiday ask for credit card details i.e credit card number and expiry date to confirm bookings via email. Is it safe to provide such information ?

  6. jascharan Reply

    I tried to book Railway ticket through IRCTC online e-ticketing facility on 14 OCT 2012. During the booking process due to network failures my transaction could not succeed and reservation was not done. when i checked my account balance on 14 OCT 2012 balance is showing less amount by Rs 682-. I request you to kindly look in to the issue and credit back my amount to my account.

  7. Shrinivas Kher Reply

    Want to know a number on which I can talk to some human being and not machine regarding my query about credit card pin change. There should be such option. the interactive round and round talk is irritating.

  8. Jain Reply

    Please send personal loan a/c. statement on our above mentioned email id and oblige.

  9. Asha V Rajurkar Reply

    Dear Sir,
    At present I am in USA(California) touring various places such as los angels, woodland hill, hollywood ,and residing at my son’s place in Santa Rosa. I have made various transactions from my Platinum VISA ICICI Credit Card. I am trying to book my Air Ticket from U.S. from Mumbai to Nagpur for 22-05-2012(evening) , cancelling the earlier booking scheduled on 21-05-2012 (morning),but to my surprise, the booking for 22-05-2012 is being declined at your end which is causing great inconvenience to me, being a preferred customer.

  10. Suraj Reply

    Dear sir,

    Recently when i had visited in the Thane Branch than i noticed a poster outside of ATM Booth written KHAYAAL AAPKA in Hindi, English, Gujarati, Tamil etc. But why not include MARATHI?

  11. Sachin Reply

    It has been a Month or more that we have opened a Young Star Account with
    your Bank.

    Your Representative from Bandra Location has given us the assurity that we
    will be getting the Debit card in Week’s Time, now it is been month
    and above we have not recieved a single call also from your side. When
    spoke to him he replied saying that its year end thats the reason it
    is getting delayed.

    Request you to please look into this matter and call back urgently as
    it has become gone beyond our Tolerance.

  12. Suryakanth Reply

    Hi All,

    I am writing my most awful experience and most wickedest customer service that i have ever seen in my life time. I have a savings account with The Great ICICI Bank which is in Uppal, Hyderabad Branch. I have requested for a debit card in second week of December, i was told that it was returned back due to incomplete address,( But past 6 months back it was a complete address and debit card was delivered on that address)and now it has become incomplete address. After further update of address which is again the same address it is still in processing state and was told that it has been dispatched by speed post on 23rd December 2011.I have made a call on 4th February 2012 and i was told still in processing when requested for Supervisor Mr J.Arun Kumar with Ext:4706 from Hyderabad came on call and was very rude and told that this is the process of ICICI Bank and if you want to continue with account or not you can decide on it.

    With Regards,
    Suryakanth

  13. Nath Reply

    Dear Sir,

    A loan of Rs.15, 00,000/- was sanctioned by ICICI Bank Hissar Branch in March-2011.
    First Installment of Loan was given by Bank in April-2011. In Aug -2011 Installment was given by Applicant. Now I have again received the Demand note for next Installment of Rs.3,48,279/-Which have to be paid up by 7th Feb-2012. Since Last Week till today I have contacted many times, but not getting any response. After sanctioning a loan, the bank is giving poor customer service.

  14. sachin Reply

    i have debit card, but no PIN Number given by bank, so its very unsafe to use debit card…could you send pin asap

  15. Sanjeev Reply

    With Reference to my card number I would like the entire payment due to be converted into EMI.

    Thanking You for your attention towards this matter.

    Your Sincerly

  16. Gyanendra Pandey Reply

    hi my company opened a salry account in icici bank in gurgaon but i did not get any message on my mobile yet it is open or not.

  17. Bharat Dave Reply

    I am staying in Ahmedabad. My ac no-is xx.
    Today morning arround 7:y0am, I withdrew Rs.4000/ via Atm of SBI at Sola Highway branch.I didnt get money as the machine was displaying that it is out of order. Next door AtM of Industrial Bank was there. I tried for Rs.5000/ there. Again that machine was also not ok. And displaying same message. But again Rs.5000@ was debitted from my account. So now what to do to get credit back that amount? My cell no is xx. Pl reply.

  18. Ravi S Sinha Reply

    Why while transancting for an online registration for a foreign university / college using ICICI bank credit card, there is no requirement for 3 or 6 digits security password number in order to confirm payment? I consider this as a big loophole in any fraudulent transaction by scruplous individual.

  19. Anja Reply

    I used my credit card for shopping twice.Neither I got statement, e-mail nor sms. This is second time this is happening with me. None of my correspondence address is changed.

    • customer help Reply

      please place a request for sms alert and the bank shall address your concerns..

  20. Ajay Upadhyay Reply

    very dissatisfied with the service..a lot of question arise about icici bank service & brand…i had closed my credit card on the month of Sep’11 after discussion with ICICI customer care executive and he assured me that my card was completely closed but today when i check my account there is a credit card bill ??? I am shocked!

  21. Neeta Laxmikant Naik Reply

    I have savings account at Prabhadevi, Mumbai 400025 branch. I am now in Australia. I cannot see my account on internet . I typed correct my cust. ID and my password. pl. explain.
    with regard
    Neeta Naik

  22. Sreenivasa Murthy.V Reply

    In respect of non receipt of ICICI Bonds redemption cheque and corrseponding communications between 3i-Infotech Limited, I have mailed some information to helpdesk@icici.com. Nothing has been replied. Please inform whether it is correct emailID. Else provide me correct Email ID

  23. Amit Reply

    I need email ids of HR personnel recruiting for ICICI bank in the state of kerala (kochi) and Tamil nadu (chennai). I am interested in joining ICICI bank . I have an experience of above 12 years working with HDFC bank ,CPU, Mumbai. Please let me know any current openings anywhere in kerala or tamil nadu .

  24. srikanth Reply

    I am trying to contact your customer care unit for renewal of the my policy but i am unable to contact any person. Could you please give me a call or give a contact number to enable me to renew my car insurance policy as early as possible. Expecting an early resopnse

  25. Neena Reply

    Respected sir,
    I want the statement for claiming deductions under sections of the income tax act 1961. Please send me the statement for the current year at xx.

  26. Raju Reply

    May i request your team to keep me update on my account in ICICI bank through email as well.

  27. V.S.Raghavan Reply

    I am not getting the information of phone no. to contact your Besant Nagar Branch.

    Can you list the phone nos of all your branches for any customer to easily access your branch.

    Thanks,

    V.S.Raghavan

  28. sanjay gupta Reply

    Dear sir,

    I wanted to open a saving bank account with your Bank Park Branch, Jaipur and I have deposited Rs. 2000/- on 08/10/2011 along with account opening form duly filled by me and also attached all supported KYC document which your bank required.
    After 10-15 days when I inquired about the status of account, branch informed me that my account form was rejected by RPC due to non visible of passport copy..
    After -30- days I again visited the branch and inquire about my account, the branch officer informs me that my form was misplaced and requests me to submit new one Account Opening form.
    After 40 days I have again submitted a New Account form with duly filled up by me along with KYC document and I attached a UID (ADHAR) issues by Govt. of India instead of Passport.
    After -46- days branch informs me over my mobile the the UID submitted for KYC document cannot be accepted..
    Very bad impression about your bank. Not happy at all.

  29. jp vishwakarma Reply

    i have taken home loan..i am paying emi since five years back…loan tenure is always increasing

  30. hrishikesh Reply

    I have submitted cheque of Rs 234840 in favor of M/s axis bank. I have received message of debit of this cheque & again received message of cheque return.
    Need to know why this cheque is returned?

      • MADHAVAN Reply

        Dear Care person

        Branch is not renewing my Fixed Deposit. Unfortunately original deposit is with my wife’s bag and she is in London. I told the branch you simply renew with my instructions and signature already verified and tallied and original will be presented after 3 months. They say No.SO BANK WILL USE MY MONEY FOR 3 MONTHS AND I WILL NOT GET INTEREST WHY ?
        THIS WILL FORCE ME TO CLOSE OUR ENTIRE FAMILY ACCOUNT INCLUDING NRE AND GO TO YOUR COMPETITOR. WHY TO KEEP MONEY WITH YOU.

        Thanks and Best Regards

        Please reply

  31. Nicholas Reply

    My Bank account has been debited with RS 827 as quaterly avg balance charges for Sept. As per the bank my minimum balance in bank should be 5000. In Sept my balance went down to around 4000. But just for Rs1000 less in my account, the bank has charged me with RS 827. This is Ridiculous and the Bank is just fleecing its customers.

  32. Yogesh Reply

    what is the minimum balance requirement/mandate to maintain salary accounts at ICICI Bank?
    Thanks & Regards
    -yogesh

  33. Mahendra Reply

    I am the owner of a ICICI credit card. Even after paying my due, I get penalty and late fee. And regular reminders. Hope this doesnt continue. I might terminate the card if this contrinues.

  34. Bhuna Reply

    thanks for the phone numbers..they were very helpful in reaching the customer support

  35. Vibhakar Reply

    Today i used axis bank atm in Bhosari, Landewai, Pune. My cash was not received but the machine shows that the amount was deducted. Please do needful

  36. n r narayan Reply

    RS. 5,00,000 hijacked by ICICI Andheri Branch since First Week of Aug’11 and not being transferred to my account despite several messages.
    Hope you personally look into the matter and resolve the issue which has been bugging me for the last 10 weeks thanks to the ineptitude Mr. Kailash Thakur of Andheri Branch.

    Regards,
    N R Narayan

    • n r narayan Reply

      ISSUE RESOLVED; The matter is closed.
      THANKS TO ONE AND ALL at ICICI who were involved in my grievance.

  37. sailesh Reply

    Hi, this is Sailesh, ICICI account holder. On 12th of Oct i had deposited some cheques in Hyderabad at Punjagutta ICICI ATM. Cheques deposited were out of station ICICI cheques. Still cheque amount has not been debited to my account.

  38. SHAIK ABDUL WAHAB Reply

    I LOSS MY INTERNET BANKING LOGIN. HOW CAN I GET NEW INTERNET BACKING LOGIN? PLEASE ADVISE ME.

  39. ashish vaidya Reply

    how i can change my saving a/c into salary a/c ( zero balance a/c)?

  40. MR STEVEN MCKENNA Reply

    MY MOTHER CURRENTLY HAS AN ACCOUNT AT ICICI BANK IN PANJIM, GOA. UNFORTUNATELY DUE TO ILL HEALTH, MY MOTHER HAS HAD TO RETURN TO ENGLAND. DUE TO THE NATURE OF HER ILLNESS SHE WILL NOT BE ABLE TO RETURN TO INDIA. WOULD MY MOTHER BE ABLE TO TRANSFER HER MONEY TO ENGLAND. AT ICICI BANK IN MANCHESTER TO OBTAIN POUNDS STERLING. OR COULD SHE USE HER ATM CARD IN ENGLAND TO OBTAIN POUNDS STERLING. OR COULD SHE TRANSFER TO ANOTHER ENGLISH BANK ACCOUNT. WHAT ARE HER OPTIONS

    • CCC - Sam Reply

      Steven, you should visit the nearest branch for this. Surely a transfer can be done, but the charges levied during conversion of rupee to pounds might be taken..

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