Contact HDFC Bank: Customer care, phone of HDFC Bank


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Contact HDFC Bank: Find below customer care details of HDFC Bank, including phone and address. Reach the below contacts for queries on new banking accounts, credit cards, personal/education loans, auto loans, mutual fund or others. Besides contact details, the page also offers information on HDFC Bank services.

HDFC Bank Head Office
HDFC Bank House,
Senapati Bapat Marg,
Lower Parel, Mumbai 400 013
Phone: +91-22-6652-1000

Email Support
support@hdfcbank.com (general)
loansupport@hdfcbank.com (loan enquiries)
customerservices.cards@hdfcbank.com (credit cards)

Customer Care Numbers
Reach the below numbers for enquiries on HDFC bank accounts, reporting loss of ATM card, or others. You can also use HDFC Phone Banking for checking your account balance, enquiring cheque status, ordering a new cheque book or account statement, stopping payment, opening a fixed deposit, transferring funds between accounts, paying your telephone or electricity bills, generating new ATM pin, or others.

Ahmedabad – (079) 61606161
Bangalore – (080) 61606161
Chandigarh – (0172) 6160616
Chennai – (044) 61606161
Cochin – (0484) 6160616
Delhi and NCR – (011) 61606161
Hyderabad (040) 61606161
Indore – (0731) 6160616
Jaipur – (0141) 6160616
Kolkata – (033) 61606161
Lucknow – (0522) 6160616
Mumbai – (022) 61606161
Pune – (020) 61606161
Assam – 9957193333
Gujarat – 9898271111
Karnataka – 9945863333
Punjab – 9815331111
Tamil Nadu/Pondicherry – 9840673333
Kerala – 9895663333
Haryana – 9996243333
Andhra Pradesh – 9949493333
Madhya Pradesh/Chattisgarh – 9893603333
Rajasthan – 9875003333
West Bengal/Sikkim – 9831073333
Uttar Pradesh/Uttarakhand – 9935903333
Maharashtra/Goa – 9890603333
Orissa – 9937903333
Jammu and Kashmir/Himachal Pradesh – 18001804333
Patna/Bihar/Jharkhand – (0612) 6160616
Meghalaya/Tripura/Nagaland/Mizoram – 18003453333
Jammu & Kashmir – 1800 180 4333

Mutual Fund or Investment
Phone: 1800 22 1006

HDFC Bank Credit Card
Find below the customer care numbers for HDFC Bank Credit Card.

Ahmedabad – 079 66004332
Bangalore – 080 66224332
Bhopal – 0755 4004332
Chandigarh – 0172 4694332
Chennai – 044 66004332
Cochin – 0484 4084332
Coimbatore – 0422 4384332
Delhi – 011 41514332
Hyderabad – 040 66624332
Indore – 0731 4074332
Jaipur – 0141 4004332
Kolkata – 033 22104332
Lucknow – 0522 4004332
Mumbai – 022 28564332
Pune – 020 66034332
Raipur – 0771 4084332
Other Locations: 1800 425 4332
_________

Locate HDFC Branch
Click here to locate a HDFC branch nearest to your address. HDFC has branches across all major cities in India.

Locate HDFC ATM
Click here to locate a HDFC ATM nearest to your address.

Useful Links
To apply for personal loans or credit cards, click here
For education loans, click here
For two wheeler loans, click here
For home loans, click here

About HDFC Bank

hdfc-bank Established in the year 1994, HDFC Bank Ltd. is a major Indian private bank with its headquarters in Mumbai. HDFC Bank was incorporated in August 1994 by Housing Development Finance Corporation Limited (HDFC), India’s largest housing finance company. The bank has about 1,725 branches and over 4,232 ATMs, in 779 cities across India. In 2008 HDFC Bank acquired Centurion Bank of Punjab taking its total branches to more than 1,000. The bank emerged with a base of about Rs. 1,22,000 crore and net advances of about Rs.89,000 crore. The bank primarily deals with Wholesale Banking Services, Retail Banking Services and Treasury.

The bank began operations in 1995 with a simple mission: to be a “World-class Indian Bank”. It received the Businessworld Best Bank Awards 2010 after selected as the Best Bank. For the 5th time in a row, the Bank made it to the Forbes Asia Fab 50′ list, an annual ranking of Asia-Pacific’s best listed companies. The bank’s MD Mr. Aditya Puri last year won the Business Leader of the Year Award in the Economic Times Awards for Corporate Excellence, or ET Awards, as they are popularly known.

Contact HDFC Bank: Customer care, phone of HDFC Bank, 6.0 out of 10 based on 73 ratings

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70 Responses to “Contact HDFC Bank: Customer care, phone of HDFC Bank”

  • Kalyan says:

    Hi, Kindly close HDFC Customer Care Service. Worst Bank Service. Poor service and they make us wait for long time with no response.

  • Saurabh says:

    I got 2 wheeler loan fron hdfc bank. My EMI is 8900 p.m..In August unexpectedly my chq (SBI 21314)dated 04/08/12 not cleared.Bank executive came and collected 9100(8900emi and 200 chq bounce charges).This is realy very regrefull that even after receiving the cash against the bounced cheque your bank presented the same cheque in my account on 24/08/2012 and cleared the amount Rs 8900.Please look into the matter and update me through telephone and Email ASAP.

  • Arjun says:

    HDFC credit card billing team is not working properly.

    They are very eager to swap money from CC holder through incorrect billing.

    This makes most of the customer to swap to some other bank.

  • Premkumar says:

    I have shopped for Rs.5798/- in total mall, sarjapur road on 21st July 2012.. it got debited twice.. There was no proper response from the shop as well as Bank (Axis, which was used to swipe my HDFC debit card)…

    Is there any other alternative method to get my money back??

    Prem

  • Deepa Saju says:

    Dear Sir,

    I had applied for a Housing Loan from HDFC for Rs 7 lakhs in the month of April 2012 and my Loan Reference number is 604810073. The amount was approved on 2nd May 2012, but the amount is not released to me yet as the Project Approval is pending. I had communicated with HDFC executives regarding the delay several times and I am not satisfied with the response received, so I would like to cancel my request. Axis Bank is already having the Project Approval and so I propose to take loan from them.

    I kindly request you to refund the processing fee charged and return all the documents I have submitted for this purpose.

    With regards,

    Deepa Saju

  • Pawan Kumar Wadhawan says:

    Never ever deal with HDFC Bank
    It took 20 days and still I am unable to get my new current account open. And they keep promising next day but still no use. My commitments are gone. I could ve applied in any other bank but fell into the trap of HDFC.

  • Amit says:

    I am Amit from Mumbai having credit card of your bank at the same time I am the corporate customer of HDFC bank (having salary account in HDFC Bank). I am holding the credit card from last more than a year and was regular with my payments every month, suddenly due to some personal reasons I was unable to make payment on time. This year stuck in a lot of financial problems but the Agency guys do not understand the problem of the customer and whenever called were so rude and used such disgusting language I would even not prefer to say or write. I told them every problem but they were always very rude and said you have to make the payment any how. The sample of language used was “Ghar becho ya apne aap ko becho par paisa do”. I do not understand why such guys are working in HDFC OR if HDFC encourages them to do these stuffs. Next time when communicated with her senior, the senior said “make the payment immediately I am not here to see or resolve your problem” you can ask anyone in HDFC my name everyone will tell you about me. Several times the agency guys called my home and tried to threaten my parents. Without my permission they always looked into my account which is associated with my salary account and forced me to make the payments. Once there was only 4k in my account on date 7th of the month and they forced me to make the payment of 4k.

    The total outstanding is always increasing and increasing, whether I make a payment of 10, 000 few months it goes on increasing ,it again goes to same amount as you can check with my details. I never checked the statement since I was under the impression that HDFC is a trustable bank, but when I checked my statement for April I saw Finance Charges = 1,641.90 were charged to me then I checked my previous statements and every time they are charging me this. When I took the credit card this was not communicated to me by Bank/Agency/Customer Care. Then I called the customer care of HDFC Credit Card I asked the executive that I have been charged Finance Charges every month and this was not communicated to me he replied that if I dont clear the payment it will be charged every month.

  • Karthik R says:

    Never ever deal with HDFC Bank for personal loans.
    It took one month and still I am unable to get the loan applied. And they keep promising next day but still no use. My commitments are gone. I could ve applied in any other bank but fell into the trap of HDFC. HDFC fraudulent executives.

  • Sasi Kumar says:

    I am an HDFC credit card holder since november 2010. During january 2012, i had requested hdfc customer care to stop sending monthly statement by courier and organise to e-mail it to me. They mailed me e-statement registration form. I had filled the form and sent by post to the address given. But now also i am getting statement by courier. The problem what i am facing is, once it reaches my office, it will not get delivered to me in time. If i am not in seat, they will just keep it aside and never will reach me. Due to all these complications only i requested for e-statement. Till today hdfc credit card division not bothered to accept my request and they are going on couriering monthly statement. How to find a solution for this. According to me only solution to stop it is ‘cancel the credit card’.

  • Ashwiinii says:

    I have a Dmat account where I was doing daily transaction of my own. Three years before I took an advice from the HDFC Shares Executive and she invested all my funds in wrong shares which returned in heavy losses till now. Also there is no follow up for the same.

    HDFC is really a poor service provider bank which always misguide the customers.

  • raju says:

    i want start my own business in chennai may i know whom to contact person in chennai pls its urgent

  • Sajid Siddiqui says:

    Horrible service. No one is aware of the process involved and getting resolution is a dream. They blocked my credit card for the mistake of their own, though they own the responsibility, they make me run pillar to post for getting it re-activated. Am still waiting for the resolution. HDFC sucks big time.. Never bank with them.

  • Subhash says:

    Very bad and irregular service.No proper attention to customer’s complaint is being given. Negligent & whimsical action of bank-staff causes financial loss to customer but high authorities did not care to rectify the same, rather they are pressuring the customer to fulfill such baseless and wrong demand. Same type of two incidents happened to A/C No.xx twice, once in year 2006 & further in year 2011. Matter brought in notice even to Managing Director but no result. What to do ?

  • Rajesh Rao says:

    NEVER Ever Bank with them. They will rip you off at every opportunity, whether you are a big customer or a small one. Their only motto in life is to make money and increase the bottom line and make profits by their share price..

  • aso says:

    very bad customer service offered by HDFC BANK. ICICI BANK is much better than HDFC BANK.

    • Sugathan K K says:

      You can publish email address of mine, a valued HDFC customer. A service is valued the way customer is handled when he has a problem due to HDFC bank system failure. Recently while i was booking railway ticket my HDFC debit card blocked reason not specified, enough fund was available, data filled correct. When reported to customer care they are making me run from pillar to pillar.
      Email: sugathankk@gmail.com

  • Ashish says:

    THIS BANK’S EMPLOYEES ARE DEGRADING THE GOODWILL OF HDFC. I APPLIED FOR CAR LOAN IN CHARKHI DADRI THROUGH ROHTAK BRANCH BUT THE RESPONSE IS BAD…

  • Jina says:

    HDFC Bank telephone support is really bad. They make us wait too long and give no proper solution.

  • T.kathiravan says:

    poor service….

  • dharm vikash says:

    sir i am interested in property auction of HDFC bank kindly tell me whome to contact in kolkata

  • Nazeer says:

    This is to inform about your staff is misleading the customers.

    Myself account Holder of HDFC for Last 10 years . I have asked one of your staff in customer/information desk about the minimum balance in SB a/c. He replied that it was a Rs 5000/- for min balance. Then I withdrew cash by keeping min balance after a month i received the account statement, I got shocked they deducted Rs 800/- for not keeping min balance of Rs 10,000/-.

  • Pramod says:

    ATM withdrawl at ATM 8184 on 02/02/2012 through SBI Debit card at Bangalore. No amount received but debited. No reverse ATM withdrawal.

    • Sainath says:

      Even i have also faced the same problem in Hyderabad. I am holding the Hdfc debit card. I have withdrawn amount from DCB bank ATM, as the server was down while withdrawing,i did not get money,but it seems money was deducted from my account. I could not understand what to do in this scenario.

  • vansh says:

    I had a credit card. I paid and settelled but I did not get no dues certificate.now I need the certificate.I made so many phone calls.but I am sorry to say that no action has been taken from your end.now I request a last.after this if I do not get no dues certificate I will go to R.B.I. So please be serious.pl.send on my e mail id.
    Thanks.

  • prasanya says:

    I want to apply for new cheque book. where can i apply for the same

  • T.S Joji says:

    I am holding corporate salary a/c with your esteem Bank. A monthly installment goes on every Ist of the month from my account to Axis bank.

  • Parvinder Singh says:

    Dear HDFC Bank team,

    I am really troubled by HDFC HSR Branch team. Its kind of harrassment and I am sure if no action is taken fast I have to go for consumer court. I have two accounts in HDFC and have been part of HDFC for last 7 years. If these many years are not enough for good relation with a bank, I am deeply saddened !!

    ISSUE: I opened a second account in HSR Layout branch in April last year (account number: xx) and was promised that I need to maintain 25000 as minimum balance in both my accounts (told my sales person Rahul and Subhan Ali). I had it but in September, I was levied with AQB charges. Bank branch manager and Deepa from same bank made false promises for 3 months that it will be reversed but never done. Finally I had to go for closing of my account on last thursday (11th Jan 2012) but it is not closed still and again the AQB charges are levied even though I have 25,300 in my account.. Its really crazy, I cannot understand why my account is not closed immediately and why AQB charges when I have mimimum balance.

    I want immediate solution and won’t take it lightly.

    Looking forward to your reply at the earliest!!!

    Regards
    Parvinder

  • k.Vijay says:

    dear sir
    I want to get my noc whom to contact no body is answering

  • Karan Arora says:

    I have never requested to operate Demat A/C but still Bank started my Demat A/C.
    Infact i have never done any Trading.

    “I have recieved a letter from Bank in which it is mention to deposit Rs 7500 before 15.jan 2012 as Service Charge.”

    What kind of Bank is it?
    I will not pay anything.

  • Sarika says:

    I need my customer id no for net banking purpose,and please reverse the registration fees of Rs.290/-of my credit card..

    Sarika

  • Sandeep says:

    Dear Sir/ Madam
    Last month I have purchased a TATA car from National Garage Jammu and they are having the tie up with HDFC for loan.
    I have got the loan of Rs 4.5 Lakhs from Your Bank. Now the issue is that HDFC has paid the loan amount to some other dealer instead of National Garage.
    I have contacted HDFC guys for this issue but every time they said that by mistake they have paid the amount to other dealer and it will take 2-3 days to get corrected.
    Now more than a month has gone and my temp registration number has expired and I have to apply for registration but the dealer has refused to give me the sale letter because they have not received the payment of the car from HDFC.
    This is my humble request to take the necessary action against the culprits and release the money to the dealer.

  • sathya.V says:

    Respected sir,
    I created my account recently,my initial has been misspelled as ‘y’ instead of ‘v’.so i kindly request you to change it.

    Thank you

    sathya.V

  • Ravi says:

    Our business is being affected due to poor service. Your website is down since yesterday and shows error. We have a current account and need to at least 50 NEFT transactions each day. This is not good for a reputed bank like yours.

  • Warad says:

    I have received monthly account statement through mail but did not get the password to open kindly send me my password.

  • Piyali says:

    I have changed my mobile no. recently. How can I update my mobile no. so that I can get all the updates via sms for every transaction made using my HDFC debit card.

  • Ranipeta says:

    On the 26th of November at 21.31 from a SBI ATM located at Gadiannaram, Hyderabad, I drew Rs. 1000/-. I was shocked to note that I got a receipt and an alert on my Mobile, but DID NOT GET THE AMOUNT/CURRENCY FROM THE MACHINE. I tried to explain to the person in charge, but he bluntly expressed ignorance, and asked me to report to HDFC.
    In the event of the above, please let me know what to do.

  • Samuel G Prakash says:

    Dear Provider
    For my customer number 21634117 I had given in writing to reduce my tax structure from the present 30.9% to 10% as per the Double Taxation Treaty signed between Kuwait and India .
    No action is being done as of now. Could you investigate its status and revert to me at your earliest convenience.
    Regards

  • Akif Ansari says:

    I am using HDFC Forex prepaid card. Presently i am in Africa and will be back to India on 15th Dec’2011. I would like to confirm one thing that can i withdraw my remaing balance in prepaid forex plus card from India. In case yes then what is the procedure for the same? I mean i can withdraw the money via ATM or i will have follow any other procedure.

  • T G Arunah says:

    hello sir, i had a two wheeler loan with you bank..please send me Statement of account by email

  • GAUTAM SINGH says:

    who is HR of ranchi HDFC

  • Chalapathi says:

    I have a HDFC salary account, opened 7 years back in Hyderabad. Currently i am working in bangalore and native place is vijayawada. I would like to change my branch. Could you please let me know is it possible to change salary account branch from Hyd to Vijayawada.

  • Radha says:

    How can I get statements of over 3 yrs? Online does not have that facility. If I request, will HDFC send me to my email?

  • Bharathi says:

    I have HDFC credit card but started using it for the last few months only. I have cash withdrawal facility and used last month to take some money. When the HDFC bank offered the card the bank persons were behind me till I say yes. They did not mention that if I withdraw money they will charge Rs. 300 per transaction. I wanted some 7000 rs. and I withdrew money twice since per transaction i can withdraw only rs. 5000. When I see my nov. bill i am so upset that the bank charged me Rs. 600 for two transactions and apart from this they charged Rs. 155 as finance charges. That means for Rs. 7000 they charged Rs. 750 per month. This is a loot. Why they are telling a lie that they give 50 days credit for using credit card? Why they fool the public?

  • kailash ram says:

    The credit card department has blocked my card despite payment being cleared..please guide

  • smi says:

    I want to know what is the longest tenure for property loan.. is it 20 years or 15 years.
    If I take loan of around 15 lakh for 15 years what will be EMI per month.

  • anil kumar p.l says:

    I had got a call from one of your executives if i am interested in applying for personal loan. As i wanted to apply i readily agreed and submitted the documents they requested for. I had also signed the application form they had got to my work place. Its been 3 months and i am asked to produce some or other document and is being delayed. Iam not happy with what is happening.

  • Manoj says:

    I had a credit card of your company. The card was misplaced from me in mar 2008.
    I gave Request to block my credit card in HDFC Bank hisar, but after some time your operator called me and said that there is a payment due of Rs 2500/. I had given the payment through recovery aegnt..now after two years am getting calls saying still there is pending payment..Please close my account asap.

  • Sarla says:

    by mistake we have e-payment of CBDT Tax amounting to Rs.7778/= instead of Rs.778/. Pleaes cancel the transaction and revert the entry.

  • shyam says:

    i am going to open a saving account for that i need one agent to come at my home…..please advice

  • George says:

    I had applied for an ISA account for mutual funds last mon/tue.My KYC status is updated.I talked to one of the bank representative today,however was told that local bank authorities will contact me.

  • VIJAY says:

    I had taken two wheeler loan from your bank which has been completed through EMI BY ECS AND LAST 3 EMI BALANCE.but till date I have not received MY LOAN STATEMENT LAST 2 YEARS.

  • sukanta kabi says:

    Dear sir ,
    I am having a twowheeler loan from your bank . Now i want to know the total remaining loan amount . So that i can clear the loan before it’s tenure . Can you please help me in this regard .
    Ragards,
    Sukanta

  • paras kumar says:

    Dear Sir,
    i had taken two wheeler loan from your bank which has been completed through EMI. but till date I have not received NOC cirtificate.
    please send this asap.

  • RATNAM GANESH says:

    August 3rd, 2011.

    Dear Sirs,

    I would like to have the contact details of country head for Chennai Branch. Kindly provide same.
    Best regards. / Ratnam Ganesh.

  • Rajendranath Mehrotra says:

    Dear Sir,
    I am highly disappointed with the immune attitude of your investor service deptt.I had sent an e.mail to ‘investor.helpdesk@hdfcbank.com’ on 26th July for a specific enquiry but didn’t receive any response. The text of mail is being reproduced below,
    Dear Sir,
    My cousin Falguni vyas staying at Canada with her relatives in India at C-28,Sahyog Society, Refinery Road,Vadodara-390016;
    had invested Rs. 45,000/= with ‘Helios and Matheson Information Technology Ltd.’ on 7th Sept. 2006.
    This got matured on 7th Sept.2008 and cheques of principal as well as interest amount of Rs.8307/= were issued by the company from their HDFC Bank a/c.
    These cheques were issued by the said company from their a/c no. 00602*****708 of HDFC Bank ( Forte Branch) which reached in some wrong hands who encashed them on 6th Oct.2008 ( as debited from above mentioned a/c of the company).
    Please help us on urgent basis with details of the person and his/her a/c. no. with bank details in which these cheques were credited as my cousin is leaving back for Canada in a few days.
    Hoping 2 get a prompt reply with desired details,
    With due regards,

    Mehrotra
    **Expecting an urgent reply…

    • CCC - Sam says:

      why are you not calling the customer care for the same? they should be able to respond in a speedy manner..

  • bhavesh shukla says:

    Dear Sir,
    I have Salary A/c. with ur bank, which is zero balance A/c.. Now I am not getting salary in this A/c. But I am using this A/c for repayment of my personal loan with ur bank. But on 6/5 bank has charged me AQB charges. I want to know why bank has charged AQB charges when I am having zero balance A/c.
    Kindly guide me immediately.

    Thanking you

    yours truly
    Bhavesh Shukla

  • BRIJ TALUKA says:

    Dear Sir ,

    This letter is written to you in order to know the savings bank account rates and whether a zero balance student account can be opened with a debit card facility .

    Furthur I wanted to know about 1 month FDRs that are a recent trend – their minimum balance requirement and other basic nessary information .

    Please let me know asap so that i can take necessary steps accordingly.

    Thanking You

    Yours sincerely
    Brij Taluka

  • Manoj Salian says:

    I have booked a flat in Casa Rio, which is under construction, and I have availed a home loan from HDFC Ltd. My building is on the plinth stage so I want to know if I can avail loan for the whole amount whole consideration value of my flat and make the advance payment what would be the benefit of it for the same.

    so please send me the details regarding the same.

    Thanking you,

    Manoj Salian

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