Contact Globe Telecom: Find below customer service details of Globe Telecom in Philippines, including phone and address. You can reach the below contact for queries on new Globe Telecom mobile connections, billing or cancellation, internet plans, prepaid / postpaid subscriptions, or other questions. Besides contact details the page also offers information and links on Globe Telecom services.

Globe Telecom Head Office
Globe Telecom Inc.
5th Floor, Globe Telecom Plaza
Pioneer corner Madison Street
1552 Mandaluyong City, Philippines
Phone: +632 730-2000

Globe Telecom Customer Service
Phone: dial 211 or 730-1000
Phone: +632 730-1212 (postpaid customers)
Phone: dial 171 or (02) 730-1000 (landline customers)

Email Support
Write your complaint or feedback to or

Globe Stores
Click here to locate a Globe store nearest to your street. You can find Globe centers in all major cities including Quezon, Manila, Caloocan, Davao, Cebu, Zamboanga, Antipolo, Pasig and Taquig. You can visit a local Globe store to recharge your prepaid, subscribe to Globe services or to pay your pending bills.

Globe Downloads
To download ringtones, wallpapers and games for your Globe connection click here

View Bills
To view your Globe bills online click here. You can also subscribe to special promotions here.

About Globe Telecom
globe-telecom-philippinesGlobe Telecom was founded in the year 1935. It is a leading telecommunications company in Philippines with over 25 million subscribers. Globe provides voice and data services through its GSM network. The second largest cellular service provider in the country, Globe plans to invest about $700 million to modernize its network in the next five years.

For prepaid connection, Globe offers Globe Prepaid SIM that gives users several plans to choose from. Some of the voice, text and data offers include Superunli AllTXT25, Super Sakto Calls, Duo, Super Duo, Super Unli, Super Surf, Power Surf, BlackBerry Max, Surf All Day and BlackBerryMax. Users can recharge their prepaid connection through online banking, mobile banking and from AutoloadMax (AMAX), Globe’s electronic reloading service.

For those looking for postpaid connections, Globe has wide range of plans and devices to choose from. You can find phone brands such as Nokia, Samsung, Apple, and BlackBerry. For postpaid phones, there are plans such as My Super Duo, My Super Txt All, My Super Surf, My Super Plan Family, My Super Plan Unli Surf, and Platinum.

If you are looking for broadband internet connection, there is Globe Tattoo. You can access internet through Tattoo Stick, Tattoo MyFi, Tattoo SuperStick, Tattoo DSL, Tattoo Torque and Tattoo WiMax. The Tattoo broadband stick lets you connect the device to any USB port on laptop or desktop. You can also make phone calls with Tattoo Stick. Tattoo MyFi is a service through which you can connect up to 5 devices and access speeds of up to 3.6 Mbps. Tattoo SuperStick is a 4G-enabled service with speeds up to 7 Mbps. There are prepaid and postpaid plans available for this service. If you are looking for an affordable plan, then Tattoo WiMax is the perfect choice. To enjoy blazing speeds, there is Tattoo DSL with speeds up to 3 Mbps. One of the fastest broadband service in the world, Tattoo Torque promises speeds up to 100 Mbps. Call 730-1000 for more details.

This article has 9 comments

  1. Jade Reply

    Please fix this problem. Got the phone last thursday and the agent said that the handset would be activated within 48 hours. It is already the 5th day and no service yet.

  2. victoria castro Reply

    This is a five-month complaint that remains unresolved:
    1)the Free blackberry handset given in July under the loyalty program is defective and does not haveemail and internet functions
    2) globe business center in ermita is unable to resolve handset defect
    3) globe overcharges for alleged “roaming” services with humanly impossible frequency rates of text messages like 90 messages in a few minutes; 45 SMS messages; 20 SMS, etc. in a billing statement
    4) to top it all, when complaints are phone in at the Globe Customer service numbers, the call agents receive the complaint and say they will record and report the complaint, only to find out after several weeks later that the complaint has not been filed nor reported by Globe’s call agent
    5) the Globe Customer service hotline is BOGUS because this has happened several times already.
    Meantime, Globe continues to charge the account and does not resolve the customer complaint..

  3. yolly Reply

    my mom just bought globe tattoo 3.6mbps last 2 days ago. but it cant connect .no signal at all..please help im far away from them thats our way to communicate thank you

  4. janinie Reply

    hey, on the first day tat we connect to ur globe broadband…the connector said that the booster is already FREE!!! AND WHEN THE BILL STATEMENT CAME…it shows 250??

  5. maritonie Reply

    yes, i sent a complaint about our telephone which up to now is still not in service, about three to four days ago, still no action from your office, please do and thank you

  6. Adrian Reply

    why i still have overdue balance of 994.48..the amount was recently paid to your agent..

  7. william lim sy Reply

    The sound of your globe telephone set are
    so inaudible that for a sr. citizen like me, can’t hardly hear what the other party is talking about. I have made several complains with your operator but nothing has been done. Is this due to the telephone set? your lines connections? I have not encounter this problem with the other telecom co. Would appreciate it very much if something could be done to address this problem. Thanks.

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