Contact Flybe: Find below customer service details of Flybe airline, including telephone and address. You can reach the below contact for new flight booking, cancellation, refund, baggage claim, cheap airfares, deals or other queries on Flybe. Besides contact details, the page also offers information and links on Flybe services.

Flybe Head Office
Jack Walker House
Exeter International Airport
United Kingdom

Flybe Customer Care
UK: 0871 700 2000
International: +44 (0)1392 268529

Special Assistance
[email protected]
[email protected]

Technical Support
UK: 0906 999 9999
International: +44 (0) 1392 268518
[email protected]

Flybe Customer Relations
The New Walker Hangar
Exeter International Airport
United Kingdom

UK: 0871 700 5000
International: +44 (0) 1392 268510
Fax: +44 (0) 1392 672246

Flybe Rewards4all
Jack Walker House
Exeter International Airport
United Kingdom

UK: 0871 521 5555
International: +44 (0) 1392 268536

[email protected]

Phone: +44 (0) 2087 574776
Fax: +44 (0) 2087 597027

Flybe Schedule
To check Flybe schedule online click here

Baggage Information
Passengers can carry 1 piece of hand baggage with weight not exceeding 10 kilos. For checked baggage, Economy Plus passengers can carry up to 40 kilos free. Flybe Economy passengers can pay in advance for bags at a discounted rate.

You can check in online from 36 hours and up to 1 hour before departure. To check-in online visit the website at

About Flybe
flybe-airline-pictureFlybe was founded in the year 1979 as Jersey European. The name was later changed to British European and then to Flybe in 2002. The low-cost British airline flies to over 45 destinations and is Europe’s largest regional airline. Flybe operates from its hubs at Aberdeen, Belfast City, Birmingham, Cardiff Airport, Edinburgh, Exeter, Glasgow, Guernsey, Isle of Man, Jersey, London Gatwick, Manchester, Newcastle and Southampton. In 2009 the airline won the European Airline MRO of the Year by AVIATION WEEK’s Overhaul and Maintenance (O&M) magazine. The same year it also won Air Transport World 2009 Global Regional Airline of the year

Flybe Destinations: Flybe destinations include Aberdeen, Alicante, Belfast, Bergen, Berne, Beziers, Birmingham, Brussels, Cardiff, Clermont, Ferrand, Darry, Dublin, Dundee, France, Edinburgh, East Midlands, Frankfurt, Geneva, Glasgow, Hamburg, Hannover, Jersey, Kirkwall, La Rochelle, Leeds, Liverpool, London, Malaga, Manchester, Milan, Newcastle, Nice, Norwich, Palma, Paris, Portugal, Salzburg, Southampton, Stuttgart, Switzerland, UK, and more.

This article has 26 comments

  1. Paul Smith Reply

    I have some Flybe vouchers rewarded to me as a result of an accident onboard. Can you please let me know how much I have to spend.

    I look forward to hearing from you soon as I am looking to fly somewhere soon.

    kind regards,

    Paul Smith

  2. June Reply

    How did I get Flybe direct email address. My flight was delayed then cancelled without warning or explanation. Please please help. I am unsure how to sort this.

  3. Meaghan Murphy Reply

    On 19 September 2017 I was on a flight from Belfast to Manchester which was delayed due to fog. Which means I miss my connecting flight to Abu Dhabi then on to Melbourne. Understanding that this could not be helped due to fog I was quite reasonable when we are needing to re-book my airfare. After being made to sit for 4 1/2 hours with an 18 month old baby on the floor mind you as that’s when they told us to wait then finally put on the flight the next morning. Went back to flybe desk to be asked why we were there when that’s where we were told to go then told we would have to go and collect our luggage and book into our flight. Luggage could not be found baggage people were not helpful . Told supervisor was not available to talk to but we could not leave without our baggage as we need our car seat at the other end. At this stage baggage was not found. Then only to be told we were in able to get that flight as they did not book my husband and I are on the flight just the infant. Oh my back to flybe Then we put on the flight that night to discover they hadn’t put the infant on the flight finally Etihad sorted it for us and we could get on our flight. 36 hours later very bad customer service put into a terrible hotel is only a meal voucher for the adults and not the child then had to be put in a day room. No food vouchers given for the airport no upgrade no extra seat for Child nothing done but being told it was not their fault Etihad could’ve let us on the flight.

  4. Jeremy Whitehouse Reply

    I booked a flight from La Rochelle to Birmingham for 22/10/17, reference BVDTD* Received email to say it is now departing 12 hrs later and is now flying from Nantes to Southampton, arriving there after midnight. Nantes is nowhere near La Rochelle and Southampton is nowhere near Birmingham. Contacted Customer Services same day 5/6/17 and asked for a refund. Told up to 14 days. It is now 18/6/17 and I have heard nothing. Flybe are happy to take your money, but when they cancel the service purchased, they are most reluctant to return your money. Have had refunds from Ryanair within 5 days on the rare occasion one of their flights is cancelled. Why is Flybe like this?

  5. dan Reply

    My flight was cancelled two weeks ago and I applied for a full refund of a return flight. It states on the website it will take up to 14 days for a refund and now it’s day 15. I haven’t had any updates and I can’t find a direct email address to that department on your website, I would like to know what is happening?!

  6. Sandra Morris Reply

    As a Dutch national from Rotterdam I was very excited when Flybe started flights from Birmingham to Rotterdam in October 2016. However, I am now extremely disappointed as this destination seems to already have disappeared. Is there any chance of this destination being reinstated in the future?

  7. Janet Davis Reply

    Flew from East Midlands to Edinburgh for a birthday treat to see Pandas at the zoo on 25/10/16 with my 9 year old granddaughter. Flybe crew noticed her “its my birthday ” badge and were fantastic on both trips,particularly on return flight 267, they made her flight and birthday very special and really finished the day on a high note for her.Thank you from both of us,wonderful customer service from the captain and crew on 267 please pass on our thanks to all the crew.

  8. Margaret Jenkins Reply

    Booking Ref ENBY30. I made the above booking 2 days ago with great difficulty as your website is not user friendly/ It took me 50 mins. in total and i only found the drop down boxes under the flight by accident. I have ended up with the flights i wanted but seemed to be forced to buy flexible flights and a suitcase each for me and my husband. What i actually wanted was fixed flights without change and ONE suitcase between us. I accepted the ENBY30 booking because I was so tired and frustrated with your website, but feel you should make this easier for people like me. Can you alter my flight options and make a refund please?

    • Mrs E Coates Reply

      I’ve also found the website infuriating with exactly the same problems when booking Southampton/Toulon. It took an age – I have no problems with other sites. My other gripe is you keep sending emails stating I can fly from E Mids to Southampton. That would be great as I live within an hour of the airport but guess what these flights end at the end of August & we’re flying to France on the 11th Sept!

  9. Paul Fryer Reply

    17 July we flew from Birmingham to Bordeaux and our luggage has been left behind in Birmingham. The representatives on the ground in Bordeaux have been unable to make contact with flybe and we are still without our luggage. We have nothing with us and this trip is only 1 week and medication etc is in one of those cases. Can someone please look into this and make contact – why does this take so long to resolve???

  10. Brian Head Reply

    What is wrong with Flybe on-line booking ?? I want to book a return flight in November from IOM to Manchester, but I can’t access November flights from the IOM. If I do the same dates FROM Manchester to IOM, I can book a return flight, so the planes will be running. If this fault is not rectified soon, then Easyjet will be the winners !! With me certainly.

  11. ciara currie Reply

    Hi I’m a mum of four boys travelling from Belfast to East midlands on 22may. I’m worried because one of the children hasn’t received their passport. When I track it, they say date of issue is 22 may. Because it is a domestic flight I was told I wouldn’t need any passport, that birth certificate would do. Is this correct.

  12. Mrs Fiona Murray Reply

    Arriving at Inverness airport on the 20th Nov 11.30 am, i reported the damage of 2 suitcases, belonging to myself and daughter. Though i have sent you the DPR report, i cannot read the copy, plus the lady kept baggage tags etc. I did phone your office with this information.
    Both cases had smashed wheels, one on each case, both padlocks missing, one case had the end split open, one had its additional case strap missing, both badly scuffed.
    Hope to hear from you soon. Mrs F. Murray.

    • pauline Reply

      Today i spent 20mins on hold phoning flybe to ask for a change of name to my bookings as i couldnt do this online. After the wait of 20mins the girl that answered me put the phone down before i could even speak,i then went on to phone again this time 45mins to be told that it would cost me 3 times more to change a name than to book a new ticket mad i went on line and booked a new ticket. I now want flybe to pay cost of these phone calls at 10p a min as i think it is the least they can do.

  13. Mrs stalker Reply

    Hi, further to our phone call today I am emailing all the details of our delayed luggage and the condition it arrived back to us.
    Our luggage reference number’s are BE149080 and BE 149074, these bags were off loaded from our flight in Milan , flight number 7355 , to Manchester on October 31st 2012, due to the plane being over fuelled . And have waited 5 days for them to be delivered to us .
    On the cases return the zips were broken and are now we are unable to use them as they can not be locked, as requested the cases are worth £50 for the pair, but unfortunatley we can not find a receipt , and they are only 12 months old.
    We look forward to hearing from you in response to my email, thanks mrs stalker.

  14. Teresa Murphy Reply

    I Travelled to Dublin on Friday the 28th September from Southampton on BE834 seat 16A. When I reached my final destination I discovered I had lost my handbag with my purse inside, (I had assumed it was in my travel bag I had with me.) has this bag been found on the plane and handed in, my phone no is 023 92383871 I have tried many times to contact customer services by phone but the line was engaged continually, I realise the system is very busy but hope that you can help me if my bag has been located. if you could phone or email me to the address above I would be very grateful yours hopefully Teresa Murphy

  15. k mcdonald Reply

    I undertand Menzies Baggage Services look after property left behind on Flybe flights. I’ve called their phone number a couple of times but only get voice mail. I am calling from Canada so maybe that’s why I haven’t received a response. Is there an email account that I could use to see if my documents and photographs were found on the May 29th 10:15 am flight between Belfast and Glasgow?

  16. Monique Reply

    I flew from CDG Paris to Manchester MAN yesterday 6th February.
    When I recieved my suitcase it was damaged – it had been ripped open along the seams.
    I reported the damage to the ‘baggage claims’ desk at the airport, and they gave me this REFERENCE NUMBER: MANBE12140/06FEB12/2313GMT.
    I beleve the suitcase is beyond repair.
    It is a KENNETH COLE” designer label suitcase worth new approx £180.
    I need your URGENT response as I am flying out of England on the 15th February next.

  17. Gina Krupski Reply

    Very surprised at the complete lack of interest taken by Flybe in their customers baggage. Seems as if they’re happy to take your money but take no responsibility for the baggage that you pay them to transport for you!
    The number given for the company who handle their missing baggage is Menzies who have an 0871 number which you cannot call when outside the UK-not very helpful when you’re abroad with a missing bag- and then it turns out the call centre is in Lithuania anyway with operatives whose English accent is difficult to understand.
    At no time has any offer been made to get back to me with information about the wherabouts of the case and information about how to go about claiming if the bag is never found.
    This seems scandalous after all Flybe lost my bag not me!

  18. guy calin Reply

    If you call, expect to hang on for hours at excessive rates while you listen to Flybe propaganda

  19. andrew Reply

    Been on holiday for 2 weeks to see our friends in tauntun..after arriving back home I emptied my suit case and found a major damage…need to complaint on this..

  20. jill Reply

    Our family lost a bag while flying from Belfast to Inverness, Scotland. On August 2nd 2011. We have not received any communication from Flybe, except we would be contacted within 21 days. We have heard nothing….
    The flight # was 333 we had to pay addition $30 pounds per bag. The ticket number on his bag is xxxx. Please send me a response. This was a 50 min flight. We would like his bag back asap!
    Please respond to let me know when your company will ship the bag or send us compensation for it.
    I am disappointed in the delay of the bag return.

    • CCC - Sam Reply

      did you call the customer support? a complaint needs to be given so they can return your bag asap

  21. J TAN Reply

    I have personally emailed flybe baggage claim department at the email address: [email protected] with a letter stating all of the situation we had to suffer after our baggages were delayed for over 4 days and have not receive a courtesy response to all our emails and requests.

    Could you kindly email me if a MANAGER for flybe can take up the case?


    Dr. J Tan

      • D.F.Scott Reply

        Am flying tomorrow, Edinburgh to Birmingham and checked in on line,but there is no chance to print this as the top line on the computer is not available on the screen. Is printed proof necessaryand if so how can it be obtained?


        Frances Scott

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