Contact Dialog Axiata: Find below customer service details of Dialog Axiata in Sri Lanka, including phone, email and address. You can reach the below contact for queries on new Dialog mobile connections, billing or cancellation, broadband plans, prepaid / postpaid subscriptions, television packages or other questions. Besides contact details the page also offers information and links on Dialog services.
Dialog Head Office
Dialog Axiata PLC, 475,
Union Place, Colombo 02,
Sri Lanka
Phone: +94 777 678 700
Dialog Customer Service
Phone: 1777 or 0117 100 100
Phone: +94 777 678678
Fax: 0777 087917
Television Support
Phone: 0777 679 679
Email: [email protected]
Email Support
[email protected] (customer service)
[email protected] (billing support)
International Support
Phone: +94 777 087 610
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View/Pay Bills
To view or pay your Dialog bills online click here. Besides Visa, Master and Amex cards, you can also pay your bills through cash, ATM and cheque. Account holders of Commercial Bank, Sampath Bank, HSBC, People’s Bank, National Savings Bank, Seylan Bank, Union Bank, Hatton National Bank and other major banks can pay their bills from the net banking site.
Dialog Stores
To locate a Dialog store nearest to your city click here
Downloads
To download ringtones, applications, screen savers and wallpapers for your Dialog mobile click here
Star Points
Star Points is Sri Lanka’s mobile-based rewards network and lets millions of customers to earn and spend Star Points with 400 plus partner merchants and 20,000 outlets. No registration fee or membership fee is involved. For more details visit www.starpoints.lk.
About Dialog Axiata PLC
Dialog was founded in the year 1993 and is the largest telecommunications company in Sri Lanka, managed and operated by the Axiata Group Berhad. Said to be the first 3G operator in South Asia, Dialog has coverage in over 200 destinations and is the fastest growing cellular service in Sri Lanka. Dialog currently serves over 7 million customers with some 1,200 base stations. Dialog operates over 2000 2G and over 1000 3G base station sites distributed across all 9 provinces. The company operates 2.5G and 3/3.5G Mobile communications networks. Dialog had revenue of Rs. 33,664 million (as of Sept 2011). Besides mobile telephony services, Dialog provides internet services, data and backbone, fixed wireless aand television broadcasting.
For mobiles, you can get devices of brands such as HTC, Samsung, Nokia and Vodafone. For prepaid phones, there are packages such as Per Second, Ethera Methera, Per Minute and Kiz Connection. For postpaid, Dialog offers i100, 350, 1000, i250, 1000 D2D and more. Popular value added services include Call Block, RingIN Tones, Skype Video Call, Missed Call Alert, Call Block, Skype Call, Friend Finder, Mobile Music, Cricket Alerts, 3G Gaming and Job Alerts. For fixed line, Dialog provides Huawei machines that allow you to send SMS, notifies incoming call numbers, records voice and displays caller ID .
Dialog also offers broadband service (mobile, wi-fi and fixed broadband). You can get internet on your mobile, or through HSPA modems of Huawei, Vodafone and HP. For accessing Dialog WiFi, you can purchase any prepaid card or opt to pay via credit card to obtain a username & password. Dialog is in the process of deploying several WiFi hot spots across major locations in the country. For television, Dialog offers several set top devices with more than 80 channels. Value added services include PVR (Personal Video Recording Feature), Accessing Program Schedules, Activating Individual Channels, Channel Packs, Day Pass, and more.
Hello,
can i pay my dialog internet bill using star points. what is the procedure if i need to use star points amount.
On 20 Nov. 2011 i have bought a 3GB connection with dongle from Piliyandala Dialog centre…our connection is very slow and am not happy with the services provider. Even the customer support is slow.