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Contact Cathay Pacific: Find below customer care details of Cathay Pacific airline, including phone and address. Besides contact details the page also offers information and links on services of Cathay Pacific. You can reach the below contact for new booking, cancellation, refund, baggage claim, cheap airfares, deals or other queries on Cathay Pacific.
Cathay Pacific Customer Relations
Cathay Pacific Airways Ltd
Customer Relations Department
5/F, South Tower, Cathay Pacific City,
8 Scenic Road, Hong Kong International Airport,
Lantau Island, Hong Kong
Fax: (852) 2596-0825
Customer Care Phone
Hong Kong +852 2747 2200
China 400 880 7488 (Local)
Worldwide (toll free) +800 2747 2200
Toll Free – International
Bahrain 800 04403
India 000 800 852 1290
Indonesia 001 803 852 2212
Italy 800 872 726
Netherlands 080 0022 4229
Saudi Arabia 800 885 2008
South Africa 080 098 1589
Sri Lanka (011) 242 2209
Turkey 008 008 529 2219
United Arab Emirates 8000 8520 2816
The Marco Polo Club (frequent flier)
Worldwide toll free +800 2747 5500 (green,silver,gold) / +800 2747 3888 (diamond)
Fax: +852 2537 9900
Email: [email protected]
Cathay Pacific – The Marco Polo Club
PO Box 1024
Tsuen Wan Post Office
To trace your mishandled or lost baggage click here
Book Cathay Pacific Flight
To book Cathay Pacific flight online click here
To manage your booking, including your seat and flight meal, click here
Click here to check-in your flight online
The facility is available for all Cathay Pacific flights, including codeshare flights operated by Dragonair.
You can now do flight booking, check-in, know flight status and schedules by visiting m.cathaypacific.com on your mobile/wireless device.
Each passenger can bring a free baggage allowance of one cabin bag not exceeding 56x36x23cm in size. Acceptance of any bag over 32kg or over 203cm is subject to prior approval and notification.
The Marco Polo Club
The Marco Polo Club offers a range of features to frequent flyers of Cathay Pacific. You have 24-hour access to toll free, priority check-in, inflight duty free specials, excess baggage allowances and worldwide lounge access. The club has four tiers – Green, Silver, Gold and Diamond. You earn club miles every time you travel with Cathay Pacific, Dragonair or any of the oneworld alliance airlines
Fly with 20 Asia Miles partner airlines including Cathay Pacific and Dragonair to earn Asia Miles. You can even earn Miles by stating at hotels, pending on your credit card and dining. Click here to join
Australia, India, China, France, Russia, Italy, Korea, UK, USA, Vietnam, Sweden, South Africa, Switzerland, Singapore, Bahrain, Bangladesh…click here for the complete list.
If you are a top tier member of a oneworld airline’s frequent flyer programme (Emerald or Sapphire level) you are eligible to use some 550 airport departure lounges. Click here to search for a one world lounge.
About Cathay Pacific
Cathay Pacific was founded in the year 1946 and is the flag carrier of Hong Kong with its main hub at Hong Kong International Airport. The Cathay Pacific Group, including Dragonair and Air Hong Kong, now operates more than 150 aircraft to some 130 destinations across the globe.
Cathay Pacific is a founding member of the oneworld global alliance, whose combined network serves almost 700 destinations worldwide. In the year 2006, Cathay Pacific signed an agreement that brought Dragonair into the Cathay Pacific Group as a wholly owned subsidiary.
Cathay Pacific currently ranks as the world’s 3rd most profitable airline and the 4th largest airline in the world by operating profit. In 2009 the airline was awarded the title Airline of the Year by Skytrax. The following year Cathay Pacific was named “Airline of the Year 2006” by Air Transport World magazine.
Cathay Pacific and its subsidiaries employ some 20,000 people in Hong Kong. Cathay Pacific and Dragonair carried a total of 13.0 million passengers in the first half of 2010. For more details, speak with a Cathay Pacific customer service agent or visit the website.