Contact Canon – India: Find below customer service and technical support details of Canon in India, including phone and address. You can reach the below contact for queries on sales or support of Canon Digital Cameras, SLR Cameras, Camcorders, Printers, Scanners, Fax machines, Projectors, or others. Besides contact details, the page also offers information and links on Canon products and services.

Canon India Head Office
Canon Corporate Office India
2nd Floor, Tower A & B,
Cyber Greens, DLF Phase III,
Gurgaon – 122002
Telephone : 0124-4160000
Fax : 0124-4160011

Customer Service Contact
Phone: 39010101 or
Phone: 1800 180 3366
Note: Prefix your city code while dialing from mobile phone.

Canon Showroom
Canon Image Lounge
2nd Floor Ambience Mall
NH – 8 Gurgaon – 122001
Phone: 0124-4665536

Canon Store Locations
Are you looking to buy Canon products? Click here to find an address nearest to your location. You can select by product to look for Canon stores across India.

Support and Downloads
For Canon support and downloads for India users click here. You can select your product to find downloads, manuals and answers to frequently asked questions.

Register Canon Product
To register your Canon product for warranty and to receive promotional offers click here

About Canon
Canon India Pvt Ltd is a subsidiary of Canon Singapore. It has currently offices across 7 cities with over 800 employs. In 2009 Canon wasranked amongst top 10 employers in India in the Business Today ‘Best Companies To Work For In India’ survey. Canon has acquired a customer base of over 30 lakh customers in India. Canon products are available in over 400 towns in India. Canon India closed at revenues of Rs. 850 crore in 2009. Canon’s popular consumer products include Digital Single Lens Reflex (SLR) Cameras, Multifunction Inkjet Printers, Image Scanners, Compact Digital Cameras, Network Cameras, Lenses for SLR Cameras, Compact Photo Printers, Broadcast Equipment, Digital Camcorder and LCD Projectors. Read More

This article has 50 comments

  1. Anindya Kumar Biswas Reply

    I am very much disappointed regarding service facilities of Canon printers in Kolkata, W.B., India.I submitted my printer IP 1980, Serial No. HLCE52008 for repairing to Kolkata Authorized Service Centre M/s. Suva Information Tecnology Pvt. Ltd. on 23/09/15, vide MAR No. GA0096 and also they taken service charges in advance for Rs. 300.00, but after that there is no response and every day they are excusing that their engineers are not avalable…I don’t know even when I will get back my device.

  2. Prasanta Reply

    I have purchased one canon printer 2900b laser but few days later it is not working. Then i go to the service center. Service center said it is Teflon problem. Teflon are not warranted. Then i said service center which parts are warranted. Service center has no comments.

  3. vikas Reply

    I have this PIXMA MP230 series canon printer, all in one.
    I have a question: do we need to install both the cartridges to start printing?
    Is it possible if i run the printer on just one (black ) cartridge?

  4. Dr Mansoor Ali Reply

    Your Printer Service center at Calicut Kerala – Gloria Business & Services, VyaparaBhavan, Calicut.1 – is worst Printer Service Center..Too much delay…no efficient technicians…100s of printer dumped there without servicing..

  5. Gajanan Chavan Reply

    I have Canon Digital camera with 12X Zoom. After inserting 8 GB Memory Card the monitor shows Memory Card Error. Let me know any repairing required for it or Shall I use less memory card in it.

  6. Rashmi Reply

    Hi ,
    I purchased a Canon Camera having serial no. 21448061003035 SX150 0n June 23, 2012 from Jumbo Electronics Ambience Mall Gurgaon.With that I received a Charger EVIE Nano Charger having model no 1160 which is not working from the first day. I went to that shop but not getting proper response. Could you please help me how should I get the replacement of that charger.

  7. Suresh Chaudhary Reply

    I bougt a canon EOS 550 D for almost 40,000 Rs few months back. The Camera went out of order, & the service response is poor from Canon. Its been 5 days now since i handed over teh Camera to Canon. I havent heard anything from them.The camera is under warranty, but I am not sure ,when I will hear from Canon.

    I am very disappointed with the Quality level as my camera didnt even last for few months & I hardly clicked few photographs from it.Poor Quality from Canon.

  8. esha Reply

    I was looking for a battery for my Canon powershot SD1000 digital camera. Went to several stores in Gurgaon, none of them had. Please keep the necessary accessories at your stores for consumers like me.

  9. R.N.Khosla Reply

    I have purchased your handycam LEGRIA HFR205 for which I require additional battery pack no. BP 110 and also charger no. CG 110 E. I have searched with lots of CANON dealers & service centers but till date none of your business or service centers have got what I need. Wherever I went the reply is that email has been sent to CANON but the company is not responding with any reply. I am doing this exercise for more than a month now only to face disgusting business attitude of your organization..I have done the search in PUNE and in HYDERABAD and at a couple of outlets in MUMBAI. I am settled in PUNE. I wonder why people should buy your products. I am all praise for NIKON, I have purchased their camera ignoring your product because their battery and charger was readily available in open market. I am all praises for NIKON for their marketing and after sales services. My friends reading this mail should think twice before buying your products

  10. cyril Reply

    i have canon HS220 camera, the camera is fine. but the charger they provide is hopeless. within six months the charger is not working. and to get it its quiet expensive. they make money with the charger, the customer has no other option but to get it. we are at loss. the Canon grows

  11. Vikaykumar Reply

    I had bought EOS 500 D .TWO yrs ago. Though I use less I FOUND IT EXTREMELY GOOD. IT IS EXCELLENT. I also bought Power shot SX 120 – THIS IS ALSO SUPER. During warrant I had damaged the lens – plastic- they replaced ( with cost – as I had damaged )- but it is excellent / both the service & the instrument. Only- a small complaint- I am not a Photo buff- so they should conduct class/ or depute people to explain the features or at least explain how the camera is used- so that we relish – buying the expensive one. Photographers are not open to help. So the company should do this. This is a request.

  12. Vinay kumar pandey Reply

    sir, i have purchased Canon PowerShot SX150, i having problem with with battery and charger, when i put battery in charging its getting heat, and battery back is also not good ,plz tell me what should i do now.

    • cyril Reply

      they will say, you have no other option than go and get a new charger.

  13. gaurav Reply

    i have canon printer canon s100SP. pls send me download driver link.

  14. Arun Reply

    We have purchased one camera Model No. EOS 550D, and Invoice No.M/M 2495 from one M/s M.M. Photographic stores, 5,motisil street,Kolkata – 13 on 08/02/2012. The camera has gone dead since the purchase. The Camera was repaired and given to us on 07/03/2012. However after that the said camera was lying with us without any use as we had no function to use the camera. Again around end of April when we took out the camera it was not functional. We again give it for repairing on 07/05/2012.
    This is highly painful and irritating that after buying an expensive camera from a brand we are facing such problems.
    We request you to kindly replace the said defective piece with another piece.

  15. Murugan Reply

    Sir I purchased Canon SX150IS camera last month. When I switched on the camera, I am asked to reset time and date. But this keeps happening over and over after switching off.

  16. Anonymous Reply

    Please be socio-aware and complaint with the correct people to get your grievances corrected. I had purchased a Canon Printer from a retailer, and due to some faults in the parts, the dealer said that they had to replace the parts with a spare one, which they don’t have. I complained to the Canon Authorized service center in Bangalore, and they took corrective actions immediately.

  17. ANIL SHEVDE Reply

    I have PowerShot A3300IS and need service support .. the camera lens doesn’t retract and hence can not use the same.
    I am in Western Suburb – Vile Parle – need service centre details.
    Canon India website is showing Error when tried to check Service network
    Pl Help

  18. Rajarama Reply

    I recently purchased canon IXUS 115HS camera. I was not able to set the digital zoom and not able to zoom while shooting the movie. I called customer care more than 5 times, but no promt reply from them. I think canon forget their customer after selling the product.

  19. nsgprasad Reply

    for a specific use, we are looking for a high resolution camera, in excess of 30 MP but low value lens, which will have a full frame cover of 3 feet by 2.5 feet area in view finder screen. No zoming allowed. we are interested in 1 to 1 capture at 2.1 meter distance as above.

  20. Gurdeep Singh Reply

    I have Canon EF 28-80mm ultrasonic and EF 75-300mm lens. Are these compatable with DSLR camera.

  21. Prasanth Reply

    I have an SX 30is purchased during June 2011. It emits a rough sound when switched on and lens column moves out, and when switched off and lens column moves in, and when zoomed fast. Please commend.

  22. kkz Reply

    i hav a problem in copying a video from my canon powershot A590 to my pc..
    after copying the video is 0 kb and has no content .
    the original video is 1.79 GB

  23. keshav Reply

    i have canon i255 printer..its printing head got damaged..I called to customer service but they reply that whole printer is damaged..

  24. Srinivas Reply

    I have a problem in Canon IR1022if model printer. It shows the error “change the paper size drawer 1 : A4”.

  25. HARIKISHAN Reply


  26. Engineer Reply

    I have a Canon LASER3500 printer. It needs to be replaced with a cartridge. I want to purchase a Canon-309 cartridge online. Can you help me for this. Please send the Bill of the cartridge including shipping charges to my e-mail ID as soon as possible.

  27. kulbir singh Reply

    I am using ir3300 canon printer cum photocopier and using network scan gear 1.3 / 2.1version for scaning in XP and window 7 but now I have updated my system to window 10 and found network scangear not working please help me and advice which version of network scan gear should be used to enable scanning in my printer.

  28. Karamchetti Reply

    Dear Sir,
    I have Canon Digital Video Camcorder model No. ZR60. The cassettee tape is stuck and unable to remove.
    Please let me know the nearest customer service centre.

    I am from Hyderabad, India.

  29. Amba Indstrs Reply

    Dear Canon Team,
    We have purchased a Canon IR 2420 L Low End Printer of Rs. 58000/- from Insat Equipment india Pvt ltd Delhi agst Inv. NO 2011-12/RI/1127 and within one month its gave problem hence we complained in your customer service (complaint number 455723) through customer care number 18001803366 but still nobody comes here to solve our problem and we regular follow up with your team..

  30. Vikas Ahuja Reply

    I purchased Canon LBP 3300 and within 3 months fuser’s teflon is torn and service engineer says it is due to use of reconditioned is not covered under per my knowledge the consumer is allowed the right to choose any consumable they desire for their printer..and allowed to make any repairs to the printer cartridge they deem necessary. This allows for the use of refill kits and compatible cartridges.

  31. Manish Bhatt Reply

    I have purchased canon E1 digital camera Power Shot (E-1) WHO from M/s Fotomek Colors Pvt Ltd., 289, Shopping Centre, Kota, Rajasthan. Details of purchase is as under :
    Model : Power Shot E1 (WHO)
    Body Serial No. 6942011283
    Invoice no. : 3782
    Date of Purchase : 27.09.09
    Amount : Rs. 11,000.00
    On 29.10.11 i have given my camera to M/s Fotomek for repair, as the same is having some technical defect. Till date my camera has not been repaired. Every time i got the response that the camera shall be repaired with 3-4 days. I have neither got the satisfactory response nor the repaired camera till date. it is not expected from the reknowned make like CANON. Please look into the matter and take adequate action immediately otherwise i have to go for a legal action as per RULES.

    Manish Bhatt

  32. Aseem Mowar Reply

    This is a note to kindly inform you that we are getting poor response through Pixel Communication System Private Ltd.. I want to register complaint with Canon about Pixel Communication System Private Ltd..They are not giving Proper support on Our Site Offices. At Jewar Site we have Canon IR 2018 N Plain Paper Copier Machine No – MWG10225 which is in Total Guarantee Agreement but we don’t get any satisfactory response for last 4 years. At our jewar office, we have locked a complaint for this cannon IR 2018 N before 5 days but we don’t get any visit from engineer or any support from Pixel and this is not first time every time we get poor response from Pixel Communication. We requested for tonner recently and instead of sending it here, they sent it to our Noida office.

  33. shah jitendra Reply

    I purchased canon mp287 from star cj live shopping on 24 december 2011 and when i purchased it they told me that I will get a watch for free but nothing has been delivered..even the serial key is not working

  34. Vansh Art, Diu Reply

    I have Selphy CP 780 Printer. it is not working. in printer message box it says tray is not correctly inserted But Tray & paper are correctly inserted. I restarted computer and even reinstalled software..still no help.

  35. sahayaraj Reply

    Dear Team

    I had given my A3300is camera on warranty servicing on 09/12/11 Call Id No1100000111445..some 10days has passed still there is still no response from you canon service center in Chennai. I have been calling the customer support, but no response at all.

  36. Akanksha Reply

    Dear Sir,
    We have a canon copier m/c which is not functioning. Can you depute your service person at our office either today or Monday.
    Pls confirm

  37. Amey Limaye Reply

    I want to buy the Canon Powershot A2200 camera. I want to know if it can be charged using the USB interface cable that comes with it.
    Please help me out. Its urgent.

  38. manzoor Reply

    i have bought a canon ir2018 from srinagar jammu and kashmir…facing problem with the machine..sometimes there is light fade in the middle of the print..have complained to the service center..

  39. Aarti Furnishers Reply

    We have bought a Canon Multiple use Image Class MF4412 Printer from Shubham Enterprises, Bathinda on 14-10-2011. It is not working from 15-10-2011. We have called up the dealer several time and he has given us the mobile number of Mr. Sahil from Canon. But Mr. Sahil has neither given us any satisfactory reply nor he has resolved our problem till date. We regret to write that if our problem is not resolved with in 2-3 days, we will be compelled to approach the consumer redressal forum.

  40. Rajiv Singla Reply

    I am looking for a Canon service center for my CanoScan flatbed scanner in Noida or Delhi. But the service centers addresses provided by Canon service numbers – 39010101 and 18001803366 do not service any scanners. Some of them do not provide any service at all.
    Why doesn’t Canon customer support have an updated data? It is giving wrong information to customers. I am struggling to get my scanner fixed. I would say Canon has poor service support and poor customer care in India.

  41. Tapas Reply

    I bought a cannon printer before 6 manths ago..but now its not functioning properly..may be a manufacturing defect. I have repeatedly complained to the distributor but no action has yet been taken.So request you to send a service engineer to my shop so that the same can be repaired as early as possible.

  42. Ajay Reply

    Dear Concern,
    We have bought canon laser printer (Model No-2900b)app. one year back from shri chand computers Pvt Ltd. Distt. centre janakpuri, New Delhi. We are very satisfied with the product which we have bought but recent past it has developed some fault and we contacted service centre and complained about the same. Your service engineer visited and checked and found some part was defective and assured that the defective part would be repaired by 10th oct 2011. Since then we are trying to get in touch with service centre but with no positive response, we have been requesting them for help and to rectify the machine but seems they are in no mode to help us. Now they have even stopped picking our phone.
    Request you to kindly help us and pls make us feel that we have done no wrong in buying canon product.

    • CCC - Sam Reply

      Ajay try calling the main customer support or head office and place a complaint on the shoddy service you have received..

  43. Rohit Reply

    I have purchased IRC2550i Color Photo Copier Machine but I am facing color mismatching problem.

  44. Grihastha Reply

    My printer makes some weird sound while command for print is given. On screen it shows paper jam.

    • CCC - Sam Reply

      make sure you have an updated version of the driver…also try removing the wires, cables and connecting again..

  45. Sunanda Associates Reply

    We have purchased iR2318L printer scanner copier through KVR systems sales and services pvt ltd Calicut. But the service is very poor and we are not getting the tonner in time. Please ensure the customer service after the sales.

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