British Airways is one of the world’s largest and oldest airlines, founded in 1974 after the merger of British Overseas Airways Corporation and British European Airways. The airline is owned by the International Airlines Group (IAG), which also owns some other airlines.

Operating a fleet of over 270 aircraft, including Boeing 777, 747, and 787, as well as Airbus A320 and A380, the airline offers service to more than 200 destinations in 80 countries around the world, with London Heathrow as its primary hub and London Gatwick as its secondary hub.

How to Contact for Help

British Airways has its headquarters located at – Waterside, PO Box 365, Harmondsworth, UB7 0GB, United Kingdom. For queries, you can call
+49 (0)421 5575 758 or +49 (0)421 5575 767 (Executive Club). You can also email your feedback to [email protected].
If calling from outside UK, here are numbers of other key regions: 1-800-AIRWAYS (US), 400 881 0207 (China), +33 (0) 825 825 400 (France), +49 (0) 421 2215 7897 (Germany), +44 8999 911094 (India), +62 21 2555 6338 (Indonesia), +1 408 352 9322 (Mexico), +7 499 951 2719 (Russia), +65 6622 1747 (Singapore), +27 10 344 0130 (South Africa), +49 4211 462 1911 (Turkey) and 8000 441 3322 (UAE).
Fliers who have queries specifically on lost baggage or cancellation, can follow our guides on same.

More About the Airline

Passengers choose to fly with British Airways for several reasons, including the airline’s reputation for excellent service, comfortable seats, in-flight entertainment, and a wide range of meal and beverage options. British Airways also offers a loyalty program, known as the Executive Club, which allows frequent flyers to earn points that can be redeemed for rewards, such as free flights, upgrades, and more.

The airline has won numerous awards over the years, including Skytrax’s “Best Airline Staff in Europe” award and “Best Airline Transatlantic” award. It was also named the “Best Airline in Europe” at the Business Traveler Awards and was also recognized for its commitment to sustainability with the “Eco Airline of the Year” award.

British Airways is known for its commitment to customer service, extensive global network, and innovative features such as its in-flight entertainment and loyalty program. These factors, along with its reputation as a reliable and safe airline, make it a popular choice for travelers around the world.

Some of the Popular Routes

British Airways’ operation base is at London Heathrow Airport, where the airline has its headquarters and operates most of its flights. In addition to London Heathrow, British Airways also operates flights from other airports in the United Kingdom, including London Gatwick, Manchester, and Edinburgh.

Being one of the oldest and most reliable airlines in the world, British Airways flies to numerous destinations around the world. Some of the countries and continents include — the United States, Canada, Mexico, Brazil, South Africa, United Arab Emirates, Egypt, Saudi Arabia, India, Japan, China, Singapore, Australia, New Zealand, Thailand, Malaysia, Indonesia, Philippines, Europe (France, Germany, Spain, Italy, Switzerland, Russia, Greece, Turkey, Sweden, Norway, the Netherlands), and South Korea.

The major cities it serves are New York, Los Angeles, San Francisco, Miami, Toronto, Dubai, Hong Kong, Sydney, Tokyo, Johannesburg, Mumbai, Paris, Amsterdam, Frankfurt, Madrid, Rome, Athens, Moscow, Beijing, Shanghai, Buenos Aires, and Rio de Janeiro.

Please note that the above list is by no means exhaustive as the airline flies to many other destinations around the world.

How to Book Your Flight Online

Visit British Airways’ official website at www.britishairways.com. Click on the ‘Book’ option on the main page, and select ‘Book a Flight’. Enter your departure city, destination, travel dates, and the number of passengers. Select ‘One-Way’ or ‘Return’ as may be applicable in your case. On the search results page, choose the flight that suits your schedule and budget. Select your preferred seat and any additional services such as meals or extra baggage. Enter your personal information, such as your name, contact information, and passport details. Review your itinerary and make sure all entries are correct.

You will receive a confirmation email from British Airways with your flight details and booking reference number upon successful payment. Print your itinerary or save it to your mobile device for easy access during your trip.

If you face problems booking your flight online, you may contact British Airways customer service for support and assistance.

Please note that British Airways accepts a variety of payment options for booking flights. These include credit (Visa, Mastercard, American Express) and debit cards, PayPal, Apple Pay, Google Pay, and UnionPay.

How to Check-in For Flight

There are several ways to check in for your British Airways flight.

Online Check-In: Visit the British Airways website and enter your booking reference and last name. Online check-in is available from 24 hours before your scheduled departure time up to 1 hour before departure for most flights. During online check-in, you can select your seat, print your boarding pass or download it to your mobile device.

Mobile Check-In: You can also check in using your mobile device by downloading the British Airways app. Once you have the app, you can log into your account and check in for your flight.

Airport Check-In: If you prefer to check in at the airport, you can do so at a self-service kiosk or a British Airways check-in desk. If you are traveling with baggage, you will need to drop off your luggage at the bag drop desk after you have checked in.
Check-In at a Bag Drop Desk: If you have already checked in online or using your mobile device, you can simply drop off your luggage at a British Airways bag drop desk at the airport.

Please check the check-in times for your specific flight and airport as they may vary depending on the destination, route, and type of fare you have purchased.

How to Manage Booking

Visit the official website of British Airways and select the ‘Manage’ tab on the home page. Enter your booking reference and last name to access your booking. Once you have accessed your booking, you can make changes to your flight itinerary, such as changing your flight dates/times/destination, upgrading your booking to a higher class, choosing your seat, and adding extra baggage allowance. Furthermore, you can request special assistance, or update your contact information. You can also cancel your flight or make a refund request.

Some changes to your booking may incur additional fees or charges. The availability of certain services may depend on your fare type or the specific flight you are booked on. We recommend you check the terms and conditions of your booking before making any changes.

Overview of Frequent Flyer Program

British Airways’ frequent flyer or loyalty program is called the Executive Club. The program is designed to reward loyal customers who frequently fly with British Airways and its partner airlines.

Membership in the Executive Club is free, and members can earn Avios points when they fly with British Airways, or any of its partner airlines, including American Airlines, Cathay Pacific, and Qantas, among others. Avios points can also be earned through hotel stays, car rentals, and shopping with participating retailers.

As a member, you can use your Avios points to book flights, upgrade seats, and purchase other travel-related services.

The Executive Club has four membership tiers — Blue, Bronze, Silver, and Gold. Each tier comes with its own set of benefits and features, such as priority boarding, access to airport lounges, and bonus Avios points on flights.

To move up to a higher tier, you must earn a certain number of tier points. These are awarded based on the distance flown and the class of service purchased.

Whether you are a frequent flyer or an occasional traveler, the program is worth considering if you are looking to earn rewards and enjoy a more comfortable travel experience.

Categorized in:

Airline, Travel Guide,

Last Update: May 18, 2023