Contact Booking.com: Customer service, phone of Booking


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RATE THIS COMPANY/ SERVICE
Rating: 5.2/10 (37 votes cast)

Contact Booking: Find below customer service details of Booking.com hotel portal, including phone and address. You can reach the below contact for new hotel booking, cancellation, refund, discounts, or for queries on Booking services. Besides contact details the page also offers information and links on services of Booking.

Booking.com Head Office
Weteringschans 28
1017 SG   Amsterdam
Netherlands
Phone: +31 (0)20 712 5600
Fax: +31 (0)20 7125609

Booking.com Customer Service
UK: 0845 0805012
USA: 1 888 850 3958
International: +44 20 3320 2609

Booking Worldwide
Find below phone numbers of Booking in US and around the world. You can reach these numbers for reserving your hotel room, enquiring rates or others.

Argentina: 0800 4441795
Austria: 0810 555 701
Australia: 1 800 058744
Netherlands: 078 1660 92/35
Brazil: 0800 891 1712
Canada: 1 866 492 3245
Switzerland: 0848 101 717
China: 400 120 1340
Czech Rep: 800 143441
Colombia: 01800 9 157346
Germany: 0180 1000496
Denmark: 8088 3044
Spain: 901 988502
France: 0820 600 093
Hong Kong: 800 962401
Indonesia: 007 803 011 0118
Ireland: 1850 930484
Israel: 1-80-9213036
Italy: 840 999 878
Japan: 0120 800 937
Mexico: 001 877 396 6197
Malaysia: 1 800 814611
New Zealand: 0800 451596
Philippines: 1 800 1 114 2126
Portugal: 8008 14307
Russia: 810 8002 5354011
Sweden: 0200 884 717
Singapore: 800 1205159
Thailand: 001 800 12 066 6549
UAE: 800-011-0107
South Africa: 080 0981007

Email Support
You can email Booking support at supply_us@booking.com
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Manage Reservation
To manage your booking, whether to view/change or cancel your reservation, click here

About Booking
booking-logoBooking.com was established in the year 1996. It is a leading online hotel reservations company which features over 165000 hotels in 110 countries. Booking.com is now owned and managed by Priceline. The website  in fact has over 30 million unique hits each month and more than 250000 hotel reservations each day. Through the hotel portal, people can reserve rooms for low rates in 30,000+ destinations. It also has over 10,000,000 hotel reviews from guests who have used Booking.com in the past. Headquartered in Amsterdam, the company employs over 2200 people and has offices in several parts of Asia and Europe, including Bangkok, Hong Kong, Cape Town, Dubai, Kuala Lumpur, Paris, Rome, Singapore, Tokyo and Munich.

Some of the popular destinations where hotels can be reserved are: Italy, France, Thailand, Hong Kong, Malaysia, Turkey, Netherlands, Greece, Switzerland, Norway, Austria, Canada, Argentina, India, Singapore, Maldives, Australia, New Zealand, South Africa, Mauritius, Bahrain, Bahamas and more. Guests can make booking through MasterCard, Visa or American Express. One can also filter rooms by price, star rating, hotel type (eg apartment, motel, residence, resort, bed & breakfast), or facilities (eg wifi, parking, airport shuttle, fitness centre, swimming pool, spa, internet services). You can also get to see the number of rooms available, the cancellation policies, reviews, pictures and more.

Contact Booking.com: Customer service, phone of Booking, 5.2 out of 10 based on 37 ratings

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17 Responses to “Contact Booking.com: Customer service, phone of Booking”

  • DONNA RAMOS says:

    I accidently booked a room twenty mins. ago and realized my mistake. I called to cancel and was told by Ian that I will receive a email verifying this as of now I have no email. Is this good customer service? Where I from this is not how we operate!! Please cancel my reservation #880519998. Also I was not told of a cancellation policy being that I just reserved twenty min. ago. I DON’T expect to pay a fee. I originally was not booking through your site but you took over my reservation.. I sas on the Sands Regency web site and was quoted a $41 nightly rate and then you bullied your way in and decided to charge me $95 for the night. What is wrong with this picture??? I personally do not understand why you are allowed to do this has anyone ever sued you? I am sorry but I just had to vent. I don’t expect any charged billed to my cc. Or there will be big trouble. Take care of ME! Sincerely, Donna Ramos

  • IBITORU says:

    i shall definitely not use booking.com again. i feel defrauded! booked rooms and was assured by you i could cancel for free within 24 hours. for free. one hour later i had to cancel that particular booking but failed. You have deducted the money from my card. You have deducted almost $400 dollars as cancellation fees!! You cannot be trusted. I feel really bad about this, and totally disgusted by your untruthfulness.

  • Joyce Karlsson says:

    I want to register my hotel with booking.com and would like to know more about the procedures. Please send me an e-mail

  • Heather says:

    I had a booking (19138277r) that was not cancelled per my phone conversation with customer service on August 9, 2012. This booking was cancelled due to a death in the family, thus shortening our stay. I have communicated with The Mooring’s hotel.
    Please properly handle this cancellation as requested nearly one month ago.

  • mukesh gupta says:

    I did a booking via booking.com than check the hotel’s website. Wont believe, I found it cheaper on the hotel’s website.

  • giuseppe leone says:

    what a unprofessional company, customer service does not reply. will never use this company again..

  • emily says:

    I just had that number call me to WTF i’m in the UK and my holiday is booked for Gran Canaria through bookings.com. Obviously didn’t answer but did google search and found this with same number +31207153335

  • John says:

    I was trying to make a booking on Booking.com. Everything was perfect, but the payment stage I am asked to again make the booking from start. I was trying to use my credit card. Why is this happening? I would have booked from other travel portals, but this particular hotel am trying to book is only available on your site. Please ask your technical department to fix the flaw. It would deprive people like us of good hotels. Thank You

  • Petr Blahusek says:

    The fact that Czech phone customer service is not working was really disappointing for me. Especially when I needed a fast help with my booking which has been canceled after all.

  • sue walker says:

    I am very dissappointed with the way in which my issue has been handled regarding a dispute with Design a-partments Cologne and I would like to speak to someone in head office – an email address would be welcomed.

  • Taoufik says:

    Hi We have a new hotel International Chain opening soon in Erbil, I would like to know about your procedure to get our 4 star Hotel registred with Booking.com.
    Please send me the tel nbr and email address for the person concerned.

    Thank you

  • doan nguyen says:

    I’m a manager of 2 star La Suisse hotel in Nha Trang – Viet Nam.
    I would like to registrate my hotel to Booking.com.
    Could you please let me know what will i do something now ?.
    I looking forward to hearing from you.
    Regards,
    Ms.Doan

  • Zak Topuzi says:

    I am a owner of a 4 star Hotel In Tirana-Albania(Europe).My hotel is named Mondial. I like to registrate my hotel to Booking .com but till now haven`t started anything. I did put application online, but got no reply.

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