Contact BESCOM: Customer care, phone of Bangalore electricity


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Contact BESCOM (Bangalore): Find below customer care details of BESCOM (Bangalore Electricity Supply Company), including phone and address. You can reach the below contact for queries on BESCOM bills, online payment, new connections, complaints on BESCOM services, BESCOM office locations or other questions. Besides contact details the page also offers information and links on BESCOM services.

BESCOM Head Office
Bangalore Electricity Supply Company
K R Circle, Bangalore 560 001, Karnataka
Phone: 22354929 / 22354926

BESCOM Customer Care
Phone: 080 – 22873333
Phone: 9986873333

Other Contacts (Bangalore)
Bangalore Circle – South: 22237193
Jayanagara Division: 26711499
Koramangala Division: 25631788
Bangalore Circle – North: 22100415
Rajajinagara Division: 23132291
Peenya Division: 28365466
Malleshwaram Division: 23349994
Hebbal: 23516789
Bangalore Circle – East: 94498-44709
Indiranagar Division: 25595125
Shivajinagara: 25493630
Vidhanasoudha: 22353680
Nelamangala: 22264770
Yelahanka: 28562822
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BESCOM Online Payment
To make your BESCOM bills online click here. You can also make your bills online through Bill Desk here.

About BESCOM
BESCOM commenced its operations in the year 2002. Earlier, the distribution of power in the south Indian city of Bangalore and neighbouring cities was managed by the Karnataka Power Transmission Corporation Limited (KPTCL). Currently, BESCOM caters to consumers in some eight districts, including Bangalore, Kolar, Tumkur, Chitradurga, Davangere and Chikballapura. As of 2010, BESCOM has some 73.20 lakh consumers. It had revenue of close to 6,857 crores. Besides eight districts, BESCOM serves some 24 divisions and 104 sub divisions. The company employs over 15,000 people.

Contact BESCOM: Customer care, phone of Bangalore electricity, 6.0 out of 10 based on 50 ratings

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31 Responses to “Contact BESCOM: Customer care, phone of Bangalore electricity”

  • GEETHA SUBRAMANIAN says:

    I am a resident of HMT Layout Vidyaranapura, where we are facing frequent power cuts during day time and particular during evening time between 6.30 PM TO 9.00 PM for one hour daily. We have repeatedly registered complaint with BESCOM customer service centre, but no result. Last year because of poor rain we have power shortage. This year even after excess rain, why power cut is happening every day. We seek your help in resolving this problem.

  • S Veerender Reddy says:

    I am residing at Nisarga Residency, Huskur Gate, Electronic city. We have a problem with power fluctuation and high voltage from past 3 weeks. Till now its not resolved. Please look into this and do the needful as soon as possible.

  • Uma says:

    I am writing from bangalore- kaggadasapura. I live opposite 25th cross. There is an unfenced transformer here and in the last 2 days 2 cows have been electrocuted. Have tried calling the help line and complaint numbers but not getting any response. Also tried registering the complaint online, but the site never opens.

  • Joe says:

    Power went out almost 9 times here in Ejipura. What on earth are you folks doing? You folks have such pathetic service. Too bad nobody does anything about all this.

  • vindya says:

    Request the Commissioner to pay a surprise visit to see the problem at guttahalli circle, reliance fresh building (behind transformer). Drainage water has completely surrounded the transformer and we are afraid that children and pedestrians come in contact with shock due to the surrounded water. And also due to this water there is fear of dengue and other diseases.

    • Ashish says:

      Kindly tell me the procedure to get the name changed in the Electricity Bill. I have purchased an old flat in Jagadish Nagar, and my name need to be replaced in place or the original owner.

  • Somasundaram says:

    This refers to the street lighting in 6th Main, 4th Cross, Postal Colony-1 Sanjay Nagar. The first street lamp (pole number HF 11 TC108P3) is not stable and is flickering on and off every 10 -15 seconds. Please have somebody to attend. Thanking you in advance.

  • Somasundaram says:

    Please provide an e-mail ID for registering day to day complaints. This way a copy of the proof will be available to the customer.

  • VK SANTHANAM says:

    The registration done for online payment does not get the bill last 4 months and Bangalore One server does not accept my bill payment also. I am required to go toe BESCOM office . The place of residence is Rustambagh near Manipal Hospital. Cust Care has no clue to help ; I thought BESCOM is different in managing customers; will some officer contact me on email given Thank You

  • R. Narasimhan says:

    My monthly electricity bill is paid through ECS for the past 9 years. The June, 2012 bill amount of Rs.760/- has ;not been cleared through ECS. This amount has been added to my current bill for July, ’12 as arrears. I would like to know why this amount of Rs.760/- has not been cleared thorough ECS ? My Meter No. is 5EEH3997 (E8 sub-division), location code:1120204,
    Consumer ID : 1120204026349. I request the concerned person to explain this situation.
    Thanks.

  • Hattangdi says:

    I am a senior citizen finding great difficulty in paying BESCOM bills for S3 Subdivision as no gateway – Bank, Credit Card, Online Payment or BESCOM Bill Payment Centres are accepting payments due to some server problem since many months. One has to go looking for a Bangalore One Centre to pay the bill every month. THIS IS A GROSS DEFICIENCY OF SERVICE and has remained unresolved for ages – how can an excuse like “Server Down” or “Software Problem” remain unresolved for so long in this day and age?

  • Nataraja says:

    There is a frequent power cut in Kolar Town. Some times there is no power for day and night for long duration. It is really affecting children.

  • Nataraja says:

    There is a frequent power cut in the Kolar Town, no schedule, Some times there is no power for throughout the day and night for long time. It is really affecting students. Do needful.

  • lenin says:

    BESCOM workers and techies SUCK!! Never seen such arrogant and heavy hearted men anywhere….their motto is “NOT TO HELP CUSTOMERS”. Government is wasting money hiring such citizens and its a shame we have no other options rather call these guys and get no help…

  • Chandrasekhar says:

    The tranformer in our apartment has been sparking with a nagging sound for the past 48 Hrs. Ocassionally, due to this blobs of molten wire material falls on the footpath endangering the public. On many instances these sparks have led to loud explosions.
    No permanent solution has been given by BESCOM.

  • Ganesh says:

    There is a live wire hanging today morning at Koramangala 1st Phase near the park. As the wire was hanging on the fence of the park it was creating huge sparks. I tried calling Koramangala branch but no one picked. Please do the needful

  • sanjay says:

    There is frequent power cut in our area ELectronic City-I. Everyday around 4-5 hrs power cut if there . Almost every fortnight some breakdown happens and we dont get power for 12-24 hrs.
    Today also from 12PM afternoon, their is no power in our area and there is no sign of coming.
    It is already 10 hrs .

    This happens mostly on Friday and generally it comes on Saturday after 24 hrs.
    Please look into it as early as possible.

  • Suraj says:

    There is frequent power cut in OMBR Layout and Lal Bahadur Shashtri Nagar – Chikk Banaswadi. This Area comes under your control but BESCOM service is worse than the muncipal area. What is the reason for such disconnection daily ? If you dont have solution please get back to me. I can suggest you few solutions.

    • George Vargis says:

      I am from Dodda Banaswadi, 9th main Road under the E8 sub division. Of late the instants of Power shutdowns have become more frequent. The stock answer is ‘tree trimming’.
      In addition there is a lady Engineer who does not even want to give one a patient hearing, let alone a decent reply.
      The planning for maintenance work leaves a lot to be desired

  • Bharath says:

    There is a frequent power cut in the Balaji layout, Gollahalli extn, Electronic city area. Some times there is no power for throughout the night. It is really affecting our life. Please help us by solving the problem

  • balachandra says:

    Can the higher authorities look into the issue. The BESCOM persons have laid the pole in our site in our absence. When we approached the concerned persons and submitted a letter for shifting the pole, they informed us, a shifting fee of Rs. 2500/-. Also the pole is leaning on our coconut tree and this causes fire hazards. Inspite of repeated personal visits to the Jalahalli office, no action has been taken till date.

  • syed says:

    sir.

    i came across a device called power saver . Which save power up to 20 % . It has to be fixed near the MCB. is it legal to install . pls confirm this.

  • varkey thomas says:

    With a severe power shortage that the state is facing, I think BESSCOM should wake up and look at alternatives, starting with the end user to power generation. Additionally it must introduce power saving measures, an educational exercise and a regulatory one. Some suggestions
    1. New connections to those structures without a sanction plan from the local authorities, SHOULD NOT BE GIVEN.
    2. The BBMP land fills to be used to generate power from the methane that is produced during the decomposition in the bio-reactor.
    3. Street lights to burn only from 8pm.
    4. All consumers to be discouraged from using pillar /gate lights.
    5. Talk to IPL and make all matches at least day/night matches !
    6. ‘EARLY TO BED , EARLY TO RISE………….’ program to educate citizens to stop burning the ‘midnight oil’ !
    7. ‘one room,one family” this may not work across the board , but can make an impact.

  • Suresh kumar says:

    I want temporary connection to the borewell located at chinnapanahalli.What will be the cost to get the connection.

  • Shyam says:

    Today evening from 7.00 PM onwards I was trying to contact BESCOM office of Chikkalsandra, but nobody picked the phone. But after 8.30 PM the same phone was ENGAGED continuously and no body were picking the phone. I straight away went to the office but no staff was available in the office. My apartment transformer has failed. Needed help.

  • Ravindra.H says:

    We digged a borewell in our land located in chitradurga dist hiriyur talluk. Electriucal pole 12 or 13 required to get power connection what is the procedure .how many days it will take and how much cost

  • T.R. Nagaraj says:

    Dear Sir,
    2 days ago it rained in the morning and a twig of the tree in front of my house fell across the high tension wire and the circuit was shorted with a big flash and a bang and the power went off. I informed the customer centre (Tel No. 22873333 ). While I appreciate their action in restoring the power, I am afraid if it rains again, the twig which has not been removed will get wet and there will be short circuit endangering the lives of people. I request you to immediately see that the twig is removed. I could have sent the photograph but I do not have your e-mail address.

  • Ravindra.H says:

    What is the procedure to get electricity connection and how many days it will take.

  • Sudharshan says:

    Hello,

    Can the concerned look into the issue. Yesterday 2nd Mar 2012, the power went off all of a sudden at 10:00 PM in the night, inspite of calls the concerned persons Nanjappa, Suresh of Kodichikkanalli, Vijaya Bank Layout did not attend to the problem and the power was not restored the whole night and in the Morning too, and when I called up AE Nanjappa, he said that the maintenance work would be carried out from 10 AM to 3 PM and there will be no power again subsequently. Can the authorities understand that when there was no power the whole night and also in the Morning, how can you think of carry out maintenance work the same day without restoring the power and cause inconvenience to the public. Can the Authorities take action against Nanjappa for not attending to the call when I called up several times on his mobile from 12 PM to 12:30, first he picked up the call for few seconds and when I said that there is no power at Vijaya Bank Layout he disconnected the call and did not respond inspite of calling him several times. It is a big shame on you people that you people cannot take of the Job or Plan the work properly. My question is what was the necessity to carry out the Maintenance activity when there was no power prior to the Maintnenance work, you people should have postponed it to the next day and first restore the power. Big Shame on you people, very disgusting and also please note, this is not for the first time, this has happened several times and the service provided is also pathetic inspite of coughing up so much money per unit for the domestic power.

  • Rinkesh says:

    I was making a payment through your ATM at madivala. It accepted 100 rs (1 note) and 500 rs (1 note) but did not showe the amount of 500 rs. It only showed 100 rs. only.

  • Murthy says:

    Sir,

    I am an retired GOVERNMENT employee and living in Lake ciy, Kodichikkanahalli Village. I have received a bill for Rs 16,024 which is not in my name. I have requested the BESCOM authorities to rectify the issye, but nothing has been done.

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