Contact AutoZone: Find below customer service details of AutoZone, including phone and address. You can reach the below contact for complaints or queries on AutoZone parts and accessories, local stores, cancellation / refund (online shopping), repair shop locations, AutoZone Rewards or other questions. Besides contact details, the page also offers information and links on AutoZone products and services.
AutoZone Head Office
AutoZone, Inc.
123 South Front Street
Memphis, Tennessee 38103-3607
Phone: (901) 495-6500
AutoZone Customer Service
Phone: (800) AUTOZONE
Phone: 1-800-288-6966
Email: [email protected]
______
AutoZone Store Locations
Click here to locate a AutoZone store nearest to your address. You can locate a store by city, state or zip code.
Order Status
To check status of your order made through AutoZone click here. To track an order, you need to input the order number and email address.
Repair Shops
Looking for repair shops? Click here to access ProCarCare to search for qualified shops nationwide and find best deals available.
AutoZone Deals
To search for top deals and savings available at AutoZone stores click here. Deals can be browsed by category such as a collision/body parts/hardware, electrical and lighting, emission control, external engine, filters and PCV, ignition and tune up, performance, routine maintenance, wiper blades, exhaust accessories, fluids and chemicals, lighting, and tools, garage and equipment.
AutoZone Rewards
AutoZone customers can earn rewards credit for every single purchase. Click here to register online or to request a missing credit. For queries, speak with an AutoZone representative.
About AutoZone
AutoZone was founded in the year 1979. It is today America’s leading auto parts retailer with close to 5,000 stores. AutoZone operates some 4,534 stores in 48 states in the United States, the District of Columbia and Puerto Rico (as of 2011). The company employs over 65,000 ‘AutoZoners’ across North America.
Headquartered in Memphis, Tennessee, the company in 2011 had net sales of $8,073 million. On an average, AutoZone stores carry over 21,000 unique SKUs, and its Hubs carry double that SKU count. As the country’s largest retailer of automotive aftermarket products, AutoZone offers parts and accessories for all major cars, sport utility vehicles, vans and light trucks.
Customers can also make direct purchases from the AutoZone website. Replacement parts, accessories, tools & equipment, fluids, chemical and much more can be purchased from the website. Replacement parts found include batteries, belts and hoses, brakes, cooling and heating, electrical and lighting, emission control, engine management, exhaust, external engine, filters and PCV, ignition and tune up, internal engine, tire and wheel, trailer wiring, wiper blades and much more.
Purchases can be made by Visa, MasterCard, Discover and American Express. AutoZone does not accept CODs, personal checks, debit cards or AutoZone Gift Cards. Anything ordered at AutoZone website can be returned to any AutoZone store. Visit the website or speak with an AutoZone customer service representative for more details.
I’ve made a purchase for $64.98 (Lucas trans oil, tool set, high mileage engine stabi8and a pack of light bulbs) for a 2002 Ford Mustang. I ended up returning the items. I had no need for the ones I purchased and I NEEDED THE MONEY BACK. When I went to return the items, the cashier seemed to have had a hard time processing the refund because he kept rescinding the items and printing out the little small receipts. I’m not sure what happened, but I have no refund and my bank says they have no information of a refund. Poor service.
I was a loyal customer until I bought a part in April that broke in January and I had to fix it to get home and then when I go to check on the warranty I was told there was nothing they could do for me, no store credit, no nothing, I was told I had to get the part that broke on me in 8 months so I told them I didn’t need another one and was told basically I was shit out of luck. I’m not getting nothing no credit no nothing and the thing is I was going to use the credit right there on more parts but if that’s how they treat their customers wont shop.
Autozone used to be my go to. Since a few years ago they completely cycled out the old staff (who were very knowledgeable) and hired a bunch of kids. My friend calls to have something ordered and is told it would be there the next day. It wasn’t. We had to drive an hour and a half and have the car out of service for another day. I call a few weeks later and was told they have a parts kit in stock and will be reserved under my name. It wasn’t in stock. They completely wasted my time and now my truck is out of commission until I get the parts available.. I will NOT be a support for this store anymore. The amount of frustration is better spent on ordering from a reputable online store than wasting my time fuel and money at another autozone store again.
Just curious, we have a 2010 Chrysler 300 Touring with 80,647 miles on it. Factory front brake pads and rotors gave out after 40,000 miles. We replaced the pads and rotors with Duralast 43086 rotors and Duralast MKD-1056 semi-metallic brake pads. My question; Is it normal to only get less than 10,000 miles out of this combination? I just installed the 4th set rotors and pads yesterday and I feel that they should last longer than 10,000 miles. We have had the car into our local dealership and had the frontend (steering, alignment and suspension) inspected at least a dozen times in the last 4 years, nothing was found that needing repairing and/or adjusting. The car runs, drives and handles as it did when we first bought it. Braking, that’s a different case—it sucks.
Sincerely, Mel Kilgore
When will you ban legal CCW carriers into your stores. Time for find another source for my auto parts/items.
Thanks for showing me your real views on citizens trying to protect themselves.
Good bye autozone.
Jack D. Brown