Contact of Austrian Airlines customer service


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Contact Austrian Airlines: Find below customer service details of Austrian Airlines, including telephone and address. You can reach the below contact for new flight booking, cancellation, refund, baggage claim, cheap airfares, deals or other queries on Austrian Airlines. Besides contact details, the page also offers information and links on Austrian Airlines services.

Austrian Airlines Head Office
Austrian Airlines AG
Office Park 2, Postfach 100
1300 Wien-Flughafen
Email: austrianinternet@austrian.com

Austrian Airlines Customer Service
+43 (0)5 1766 1000
+43 (0)5 1766 1001

Worldwide Support

USA
1-800-843-0002 (toll free)

UK
0870 1 24 26 25
+43 (0)5 1766 1061
+44 (0)870 000 0123
+44 (0)161 489 8995

Australia
+43 (0)5 1766 1061
1300 655 727
+61 2 9367 3888

Belarus
(+375 17) 2 900 900
+375 17 279 15 29

Belgium
+32 2 642 25 (79)
+32/2/723 64 55 or 57 or 60

Bulgaria
02/ 806 0000
02/ 806 0001
(+3592) 937 3133

Canada
+1 416 961 4500 or
1 888 450 0088

China
Phone: (+86) 4008 810 770
office.beijing@austrian.com

Finland
020-795 9010

France
01-55-60-42-20
0820 816 816
0820 816 816

Germany
+49/180/3000520

India
1800 102 5838

Israel
Reservation Telephone: 03-5135387
+972-3 9754050

Italy
+39 02 89 63 42 96
austrian.italia@austrian.com

Japan
0120-961-786 (Free Dial)
03-4455-6407 (from overseas)

Russia
+7 (495) 995-0-995
+7 495 795 35 21

Spain
902 551 257

Sweden
0770- 82 73 73
08-611 59 30

Switzerland
(+41) 044286 80 87
(+41) 022 799 38 36

Turkey
(+90) 212 354 88 67

UAE
Tel: (+971 4) 2941403
Fax :- (+ 971 4) 2959343
_____

Baggage Help
To report your lost or damaged baggage click here

Check-In
To check-in online click here. Web check-in is available from 24 hours up to 1 hour prior to departure.
To check-in through mobile visit the website www.austrian.com from your mobile phone.

Flight Status
To check Austrian Airlines flight status online click here

Flight Schedule
To check flight schedule online click here

Miles & More
Miles & More is the frequent flier program of Austrian Airlines. You can earn miles every time you fly with Austrian or its partner airlines. To register to the program click here

Baggage Information
Hand Baggage: Economy Class passengers can carry 1 item weighing up to 8 kg. Business Class passengers can carry 2 items with the first weighing up to 8kg and second up to 4kg.
Checked Baggage: Economy Class passengers can carry up to 20kg while Business Class passengers can carry up to 30kg.

About Austrian Airlines
austrian-airline-pictureAustrian Airlines was founded in the year 1955 and is the national carrier of Austria. Austrian along with its partners Lauda Air and Austrian arrows serves 130 destinations worldwide. In the year 2010, the Group carried approximately 10.9 million passengers. Austrian operates from its main hub at Vienna International Airport. The airline is a member of the Star Alliance. Incidentally, German airline Lufthansa purchased Austrian Airlines in September 2009.

 

Austrian Airlines Destinations
Austrian Airlines flies to Belfast, Edinburgh, London, Amsterdam, Brussels, Paris, Stuttgart, Frankfurt, Cologne, Hamburg, Prague, Copenhagen, Oslo, Krakow, Minsk, Moscow, Astana, Vancouver, Calgary, Toronto, Boston,  Nashville, Ottawa, Las Vegas, Seattle, Chicago, Houston, Mexico City, Dublin, Madrid, Barcelona, Rome, Berlin, Tehran, Beijing, Osaka, Nagoya, Tokyo, Sendai, Sapporo, Hiroshima, Bangkok, Ho Chi Minh City, Singapore, Kuala Lumpur, Melbourne, Sydney, Auckland, Dubai, Mumbai, Delhi, Cairo, Male and more.

Contact of Austrian Airlines customer service , 5.3 out of 10 based on 3 ratings

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2 Responses to “Contact of Austrian Airlines customer service”

  • Kaihan Strain says:

    My sister and I (Kaihan Strain & Shahrzad Naderi) made a round trip from Luxembourg on May 15 Florence (itinerary No.155771835350) .
    We had few major problems which all started because of allowing only 30 minutes between our flights in Vienna.

    Before landing in Vienna, we told the hostess that we only have 30 min. to get to our next flight. She did not understand why so little time, but checked and said you will be ok.

    After landing and getting into bus we all were taken to one end of the main building, no wheel chair available, we had to go as fast as possible to gate “F” to board – the other end of the building- a long long distance away. By the time we got to gate F the plane had left and we lost our connection.

    After long argument with the clerk, we were booked for an 8:00 p.m. flight.

    1- That meant we got to Florence at 10:30 p.m. instead of 2:30 p.m. — loosing one whole afternoon of our precious short visit

    2- Then because of that confusion, our luggage did not make it. We got to the hotel at around 12:00 midnight without any basic needs.

    3- The taxi from the airport charged us 65 Euro (instead of normal 25 which we fund out later) because of what he claimed that late at nights fee gets to be much higher.

    4 – Our next full day in Flo. which was scheduled to be full of sightseeing turned out to be spent partly trying to find shops to buy our basic needs (see the list below).

    5- Finally the luggage did arrive late on Thursday and could not be delivered then (there was no use at that time anyway since we were leaving on Friday at noon). So we lived three days without our things.

    I know definitely that we need to be reimbursed for what we bought, which we tried to minimize – no clothing or walking shoes – but I am not sure what your policies would allow for other things such as loss of time and inconveniences.

  • avishai says:

    Hello,

    I have a flight from Berlin via Vienna to Tel Aviv on July 24 2012 07:30am flight # 274. From which airport in Berlin is it leaving?

    Thank you!

    Avishai Nemirovsky

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