Contact Air India  in Delhi : Find below phone and address of Air India office in Delhi

3 SAFDARJUNG AIRPORT ,Aurobindo Marg.New Delhi – 110003

011 – 24622220(0930 – 1730 hrs)

Delhi (domestic airport)

Safdarjung Airport,Aurobindo Marg,New Delhi 110 003

011-2462220/4503 Booking office
25675317 Airport
1407 Tele check in

About Air India / Indian Airlines
Based in Mumbai, Indian Airlines is a state owned major airline that is managed by the Ministry of Civil Aviation. In the year 2005, Indian Airlines was rebranded as Indian. The airline operates closely with Air India. The airline started its operation on 1 August 1953. For more details on Indian Airlines visit the link here Contact Indian Airlines. For booking tickets online visit the website at

This article has 18 comments

  1. Gurnam Shamsher Singh Reply

    I Gurnam Shamsher Singh alongwith my colleague Hardeep Singh Reached IGI Airport On Sep 20th at 7.30 PM to board Flight AI 314 scheduled to leave at 11.55 Pm for Hongkong and came to know it will leave at 00.55 and later at 01.55 and then at 4.00 AM then 8 AM and then 11.30 Am and then 2.00 PM. It is mockery. I was to attend a Conference at Hongkong Sep 21-23. My first day completely missed and so tired that second day was not possible and not sure that this is a final announcement or further change. Decided to get journey cancelled ataround 10.30 after seeing the next schedule at 2.00 on Sep 21. My Hotel reservations at Hongkong for 21st till 24th ie for 3 nights were cancelled without refund. The currency exchange losses and the night suffering at Airport with no responsible employee of Air India, only outsourced staff with no information about Aircraft. I was told the flight was to come from Mumbaiands that was sent to London,keeping in mind that passengers for Hongkong can be handled but not of London comparatively. They had not courage to declare once that they do not have crew and flight will go next day. Some passengers were stranded for last three days for the same flight. All passengers had a procession with in Airport shouting ‘Air India Hai Hai and shame shame. Later at around 9.30 in morning the Airport Authority senior Officer and Airport Officer arrived and assured plave will leave at 11.30 which was again changed. I have many Movie clippings with me of the shouting passengers and with outsourced staff at the Counter and later with Air India officials with false and misleading promises. Further it took more then 6 Hours to come out of Airport after cancellation. This was a horrible experience. The formalities to come out and get back the luggage and Passport is tedious job. Entry at Airport at 7.30 PM and exit at 5.00 PM next day. I need the compensation of Harassment at Airport, My loss of Hotel Booking, Currency exchange loss and missing an important conference. Will some body look into it before I file a law suit and also in Consumer Court. Yours Victim.

  2. AK Chopra Reply

    Dear sir,
    I along with my family booked, as mentioned below, confirmed air tickets from Calcutta to Tezpur for 11.05.2017 and back for 18.05.2017 tickets also in your prestigious Air India air lines.
    From Calcutta to Tezpur and Back :-
    1.Yatra reference No. 1604747127154 for Anil Chopra PNR – YWW4B (Air India AI–9735,AirIndia AI–9736,AirIndiaAI – 730)

    2.Yatra reference No. 180477659291 for Sushil Chopra & Sarlla Chopra, PNR – YWW4B, (Air India ,AI – 9735, Air India AI – 9736 , Air India AI – 730,)

    Due to some unavoidable circumstances (viz. my 77 yrs. old mother’s illness), we were left with no other options to cancel the air tickets.

    After cancellation, it is very much surprising to know that no amount is refunded to me or any other option, like any other date with same tickets can be availed, was given to me.

    Since, I am almost regular flyer in Air India and have great respect for them I am very much disheartened @ hurt with this attitude.

    Sir, viewing the afore said facts and travelling with a senior citizen, your renowned Air India air lines should consider this as special case by giving me a privilege to get the booked amount back to me to avoid any disrespect for your airlines.

    Hoping the favorable consideration.


    Anil Kumar Chopra
    M. No. 9407981400

  3. MINI JHA Reply

    This is Mini Jha and I travelled with my daughter to Air India from DEL-ORD on 26th January and had a horrible experience.
    Air India official were not able to validate my document at the airport and hence because of this delay I was about to miss my flight.Finally I lost my valuable jacket because of this , myself and my daughter were mentally harassed with behavior of these staff.
    The staff were saying that the Advance Parole issued by Homeland Security is not a enough evidence to say that you can travel to USA. This has happened with for second time. They don’t understand visa documents.

    My friends were asking me to go by some other carrier but I kept on insisting that Air India is the best Airlines to travel to India. With this kind of people you are having at International Airport who does not have knowledge of Visa document , I don’t think we can make Air India best and people will prefer not to travel by Air India. I always prefer to travel by Air India but please reply so I can be confident to travel by this carrier in future. Can you please look into this matter and waiting for your response. If needed I can speak further.

    Please see detail
    Web Refernce – AIBE28776328


  4. Dilpreet Singh Reply

    Dear Concerns

    My name is Dilpreet Singh (+91 9958003842) frequent domestic corporate traveller.

    Recently (19th Nov) I travelled from AirIndia AI-809 (PNR num – YW3XD) from Mumbai to Delhi, want to highlight few concerns

    • Morning flight late by 30 mins from schedule departure (might be due to traffic congestion)
    • Post takeoff food start serving as usual good AirIndia practice and taste was also very good.
    • Serving staff even not bothered to ask passenger for their choice (veg/non veg)
    • Food trays were not proper covered/rap – all foil papers are open seems reusing of foil papers
    • All gravy food is coming out
    • In the month of Nov No option for Normal water bottle – all bottles are freeze
    • Only single set of Kettle available in economy class for serving tea/coffee

    In my view we need to focus on Hospitality which cost nothing but giving WOW feeling

    AirIndia is not only Airlines its representing our Great Nation India and we all should proud on it.

    As Citizen of India these are just me feedback for National Airline Company.

    Jai Hind

  5. Shah Alam Reply

    Hi Sir/ Madam

    I have travelled through Air India on 16th june from Chennai to Mumbai, For some official use I need Boarding Pass or travelling certificate is required, but i have lost it.
    Hence, a Travel Certificate is required from the Air India Office. I will pay travelling certificate charge online and send ticket scan copy other details of my travel to the Air India, Delhi office at 3 Safdarjung airport, Aurobindo Marg. New Delhi – 110003.
    So please send me the mail id and contact team contact no I will send them. Please suggest for same.

  6. Nihar Reply

    I need a fare certificate or Shortest route certificate from Air India from Delhi to to Xi’an Xianyang International Airport (airport code: XIY) (Either via Shanghai, Pudong International Airport, PVG, China or Hong Kong, Hong Kong International Airport, HKG, Hong Kong SAR China or any other shortest route). The travel would be preferably started from Delhi Airport on 26th July 2014 and return journey would start from 2nd August 2014 from Xi’an city.

    For that what I need to do. I am residing at Bareilly. Do I need to come to Delhi.

    Please advise.



  7. Vandana Tiwari Reply

    I have travelled through Air India on my transfer. To get my reimbursement the Boarding Ticket is required, but i have lost it.
    Hence, a Travel Certificate is required from the Air India Office. I have Faxed my ticket and the other details of my travel to the Air India, Delhi office at 3 Safdarjung airport, Aurobindo Marg. New Delhi – 110003.
    But no reply is received at my end.
    Please advice.

  8. Amit Kumar Gupta Reply

    I had booked my ticket with Air India for New Delhi-Mumbai (11th Feb 2013) & return from Mumbai-New Delhi (12th Feb 2013) at time approximately 22:24 PM today. The payment of Rs 16,294 was debited from my Citibank Card.

    Since then, I have been calling up at all Air India phone nos available at net including toll free numberbut nobody picked up the phone. I called Citibank to confirm the same, and they shared the payment approval number from Citibank to the merchant as 575201. You are requested to confirm my ticket booking, as you have received the payment.

    Amit Kumar Gupta

  9. jijo thomas Reply

    I would like to know how can we extend my international air india ticket?

  10. Ma Qasmi Reply

    I want to know whether air india flight AI9623 ON 23/5/2012 from Delhi to Srinagar and from Srnagar to Delhi on 24/5/2012 will operate or not? Kindly update me latest possible.

  11. Vinod Kumar Reply

    I want to take LTC (Delhi to Srinagar) in June 2012 (first week) , Please tell me fare as per LTC 80

  12. mohammad Reply

    i want to know latest flight schedule delhi to patna, before flight time was 6:45am but some body told it has changed so plz reply quickly

  13. Ankush Reply

    Sir / Madam

    I am planning for a trip to Dubai with tourist visa (for 30 Days) by this month end as I had already booked the ticket with your esteemed Airline. I heard that OK ON Board is required before check in? In this regard you are requested to kindly send me the detailed procedure for the same and if there is any forum or the fee for the same to be submitted then kindly mail me the details.

  14. SHILPA Reply

    I had cancelled an airindia ticket but have not been reimbursed for the same.

    Details are:-
    Make my trip booking id – NF2202715271777
    PNR – Z6MTK
    Booked on – Thu, 26 Jan 2012 (7:16 hrs)
    Cancelled on – Thu, 26 Jan 2012 (12:05 hrs)
    Amount to be reimbursed – Rs. 5066

    Please do something about the same.

  15. Kim Shroyer Reply

    I was charged an excess baggage fee by mistake in Delhi and was given an email address to contact for assistance. I received an email saying there was delivery failure. As it was the email provided through the website, I am not sure who else to contact. Please email me or call at 620-215-2067 to resolve this issue. Thank you.

  16. sunil kumar Reply

    Dear sir/madam

    I wish to avail LTC80 ticket from New delhi – Srinagar on 23.12.11. Kindly infrom the status of availabity for 03 persons. Return ticket has to be from Srinagar – New Delhi on 26.12.11. so that I can block the ticket.Since I am located at Jhansi. Ticket will be purchased from Airport window at safdarjung airport.

    Kindly reply soon so that I may plan the visit.

    Sunil Kumar

  17. Amit Misra Reply

    Dear Sir/Mam

    I had travelled Frankfut to and from by Lufthansa as ticket details and still unable to claim my missing miles for same travel my member ship details are as follows
    Member Ship No 130331584

    Fight Details

    LH 761 -E-Ticket Number : 2205150412868 13 Mar 2011 DEL to FRA
    LH 760 – 28 Apr 2011 FRA to DEL

    I am very sorry to say that after several times of calling to your office number sill no body is picking phone and if some body picks it transfers and after it again no one picks phone . You are requested to give proper solution for it.

    With Best regards
    Amit Misra

  18. Alok Kant Agrawal Reply

    please write the contact no. & name & address of head of cargo servises for export of Air India Delhi TO Paris

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