Contact British Airways – Kenya: Find below customer care details of British Airways in Kenya, including phone and email address. You can reach the below contact for booking a new ticket, cancellation, refund, baggage claim, cheap airfares, deals or other services of British Airways.

British Airways  – Kenya

Tel: +254 20 3277400

The Citadel,4th Floor,
Muthithi Road – Westlands
P O Box 45050-00100,Nairobi

Nairobi Airport
Tel: +254 20 698 0000

Baggage Claims
Tel:+254 20 827291
+254 20 827605/06

To trace your baggage online click here

Customer Relations
Fax:+27 11 441 8475

PO Box 535
Parklands 2121
South Africa

Executive Club
Tel:  +27 11 441 8500
Fax: +27 11 441 8725

About British Airways
British Airways was formed in the year 1974 and is one of the largest airlines in Europe. The airline which is the flag carrier of the United Kingdom, currently flies to over 300 destinations and more than 75 countries. British Airways operates from its main base at London Heathrow Airport. It also operates from the Gatwick Airport. Read More

This article has 8 comments

  1. Jane Reply

    I was very disappointed with BA for not boarding yesterday they made me miss my flight from Nairobi and no enough explanation why, Iam still here trying to know the reason why.

  2. Rupesh Shah Reply

    I just called your number in Nairobi to confirm my seating arrangements. We are travelling with an infant and we had already prebooked to ensure a seat with cot. I was speaking to an operative on the number above and she said that she was not able to confirm the seat. I said what can you do about it as I don’t want to arrive at airport without the infant seat confirmed and she said I would have to deal with it at check in. And then *she* put the phone down on me. What kind of service is that?

  3. SAM Reply

    Greetings. I would like to report the disappointing notice of items removed from one of my bags at the BA65 arrival on Sunday 14. I have always had good experience with flying BA except this one. My bag was open and few items missing. I realized it only once at home. I hope this will not happen again. Best

  4. Nyale Kiti Reply

    Please am looking for some assistance. How much would it cost me to travel to London from Nairobi in the second week of December?

  5. davina Reply

    morning! im looking for the cheapest fly tickets to amsterdam form mombasa. and i would like to know if i can be allowed to return with an extra suitcase(s) and how much it would cost. my dates of travelling are from 15may to 26 june 2013. pls kindly assist me

  6. Stephen Sokol Reply

    I have a ticket back to Boston, Massachusetts, America booked for December 4th. Because of a family emergency, I need to change this to next week. I will arrive in Nairobi from Kendu Bay on Sunday, the14th and could therefore leave any day after that. Can you help me in this. My booking reference is 7PNRVR.
    Thank you,
    Stephen A. Sokol

  7. Simon Reply

    Thanks for the service, the call I have made was of much assistance to my preparations.

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