Contact British Airways – Canada: Find below customer care details of British Airways in Canada, including phone and email address. You can reach the below contact for booking a new ticket, cancellation, refund, baggage claim, cheap airfares, deals or other services of British Airways.

British Airways  – Canada


Online support

If traveling within
72 hours call:

Customer Relations

British Airways Customer Relations USA
PO Box 690098
East Elmhurst,
NY 11369-0098

About British Airways
British Airways was formed in the year 1974 and is one of the largest airlines in Europe. The airline which is the flag carrier of the United Kingdom, currently flies to over 300 destinations and more than 75 countries. British Airways operates from its main base at London Heathrow Airport. It also operates from the Gatwick Airport. Read More

This article has 8 comments

  1. dr gautam Reply

    Hi I booked DEL-LHR-YVR on 2nd June,2017, I tried several time to book AVML on line failed, I called BA customer service on 31st May in New delhi, I was confirmed my AVLM meals for 2 pax are confirmed. On LHR-YVR flight BA 85, i was told there is no special meals for me, it is 9 hour flight, Flight attendant was polite but could not get us avml meal, my self and my wife being patients had to make do with buns and scoons!!

  2. Rosanna Vitale Reply

    I am experiencing very serious difficulty finding a telephone number for British Airways in Canada. Kindly provide number at your earliest convenience. Thank you and best wishes,
    Rosanna Vitale

  3. Negin Reply

    I was coming from Netherland to Canada on Jan 09, 2013. When I checked in my baggage, I asked British Airways’s agent whether I can take two hand bags inside. She looked at them and said “YES” but at boarding another agent stopped me and did not let me go in until I paid 40 Euro. This is the first time, I purchased ticket with British Airways, and I am sure will be the last one.
    Their agents are rude and aggressive.

  4. Lilybeth Reply

    I took flight#BA 99 from London on October 29. I left my very comfortable black neck pillow in seat 35E. If anyone turned it in I would very much appreciate having it back. Thank you

  5. Varinder Kaur Sekhon Reply

    I went to canada on 3 july. My flight details are ; Del to London by British Airways BA256
    London to Toronto by AC859 and Toronto to Vancouver by AC151 As my first flight was with British Airways my handbag has a tag of british airways..Unfortunately i lost the bag in Toronto Airport GTAA Lost and found has no bag matching my description. Kindly enquire if a dull green bag has been handed to British Airways office in Toronto.Your help wil be highly appreciated
    Thank youI

  6. Victoria Gbuga (Mrs) Reply

    My daughter Paula intended to come to Nigeria from Canada on the 17th of July, 2012. She bought a British Airways (BA) Flight Ticket with the following details:

    1. Date issued: 29th June, 2012.
    2. Electrionic Ticket No: 1259481277975
    3. Record Locator 1A/297H37
    4: Depature Date: 16th July, 2012 (Toronto)
    5. Arrival Date: 17th July, 2012 (Lagos, Nigeria)
    6. Flight departure/destination: Toronto (YYZ) – London (LHR) – Lagos (LOS).

    Whilst she was checking in at the Toronto Airport on the 16th July, 2012 to board the flight, the flight attendant at the check in counter refused to chech her in to board the flight. She was told by the check in officer that she needed a UK Transit Visa to board the flight because the Plane would stop over in London. She was however, requested to process a transit visa from the UK Embassy in Canada ro enable her board the airline at a later date. To enable her obtain the Visa, she has requested that BA re-issue her fight ticket to enable her present the ticket to the UK Embassy to obtain the needed Transit Visa so she can travel to Nigeria.

    She has also presented her case through her Canadian Ticketing Agent to British Airways upon the advise of BA officials at the Toronto (YYZ) Airport. I will be grateful and appreciate you resolve this issue soonest and re-issue her ticket to enable her present same to the UK Embassy. The immediate resolution of the matter will be highly appreciate as she is currently stranded in Canada.

    Thank you.

  7. Surinder Singh Tiwana & Gurmeet Kaur Tiwana Reply

    My wife and I reached Edmonton, Canada on April 23, 2012 from New Delhi, India. We boarded flght number BA256 from New Delhi but this flight was running behind schedule. We were re-routed from New Delhi itself by British Airways representative on a British Airways Flight BA103 to Calgary instead of Air Canada AC 899 from London to Edmonton. We had to pay extra 40.00 G.B.P for one extra baggage. Had we come by Air Canada, this amount was legitimate but because of this re routing, we came in British Airways, we should not have been charged this amount. We were advised by your representative to apply for a refund on reaching our destination for this amount. We have a receipt of this payment and can provide you proof if so required . Kindly re-imburse us with this amount.


    Surinder and Gurmeet Tiwana

  8. doug Reply

    my friend linda has booked a flight from acra ghana to toronto ontario but someone made a mistake and booked her to ontario california..i dont want my friend stranded in a strange city and country so would you please confirm her destination with her to avoid a major problem for us..i would appreciate a prompt response

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