Contact BlackBerry – South Africa: Find below customer care information of BlackBerry support in South Africa, including phone and address. You can reach the below contact for queries on BlackBerry phones, softwares, damages, technical support or complaints on BlackBerry products. Besides contact details the page also offers information and links on BlackBerry products and services.

Address
Research In Motion South Africa Proprietary Limited
Palazzo Towers West
Monte Casino
William Nicol Drive
Fourways
Johannesburg
South Africa 2086

tel: +27 (0) 11 510 0000
fax: +27 (0) 11 510 0001
______

BlackBerry Support
For BlackBerry support click here

BlackBerry Softwares
For BlackBerry software and apps click here

BlackBerry Downloads
For BlackBerry downloads click here

About BlackBerry
BlackBerry was launched in 1999 by the Canadian company Research In Motion (RIM) which was founded by Mike Lazaridis. The BlackBerry smartphone is the fifth most popular mobile device in the world. BlackBerry products and services are used by millions of people around the world. Read More

This article has 175 comments

  1. moffat Reply

    I have a Z10, I am experiencing a world of frustration with my BBID. Every I have a Z10, I am experiencing a world of frustration with my BBID. Every time I put my password in, I am prompted that it’s incorrect. Now I’m trying to update certain software programs and this stupid phone will not allow it because of this stupid BBID. I need assistance with resetting my BBID password or even removing it completely. I am willing to use my phone without BBID at my own risk. I really don’t care. What’s the use of having security but you cannot use the dam phone anyways. Please help me gain access to my phone? Or I will have to go to the Consumer Protector S.A to lay a formal complaint as a South African consumer who cannot use the product purchased. my password in, I am prompted that it’s incorrect. Now I’m trying to update certain software programs and this stupid phone will not allow it because of this stupid BBID. I need assistance with resetting my BBID password or even removing it completely. I am willing to use my phone without BBID at my own risk. I really don’t care. What’s the use of having security but you cannot use the dam phone anyways. Please help me gain access to my phone? Or I will have to go to the Consumer Protector S.A to lay a formal complaint as a South African consumer who cannot use the product purchased.

  2. Kenneth Reply

    Dear BlackBerry.

    I’ve had a BlackBerry Z3 phone for over 2 years with no issues. Recently, WiFi fails to connect from any router. I tried my home mobile router for sometime, with no luck. I then tried our work DSL router which serves WiFi, also with no luck.

    The BlackBerry can detect all the available networks in the area, but after entering a password for the work/home router, the connection attempt times out.

    Resetting the phone to factory settings also didn’t help.

    How can I make WiFi work again in my BB Z3.

    Sincerely.

    Kenneth.

  3. Estine Louw Reply

    I am so sorry I got talked into buying the Blackberry DTEK50. After a sales lady from Blackberry at a Makro branch showed me the phone to be scratch resistant and wont damage easily….and more.
    After 15 days that I had the phone it got damaged just by being in my handbag. I went to the Makro – they just pulled up their shoulders … I contacted the sales person… who doesn’t seem to know how to handle this… asked her supervisor and he is not responding to my messages.
    Is this the kind of after sales Blackberry wants to offer?
    Really?
    I need my phone fixed and no one can help me?

  4. Thulasizwe Reply

    My Huawei P8 lite was stolen and I blacklisted it. I had bbm installed in it. I was perplexed when today I saw a message from chrome saying I have my bbm pin changed successfully.

    Could it be possible that someone os using my bbm without my knowledge? The message read that my new bbm pin is 11941215.

    Can you verify if it’s true and be able to locate its whereabouts.

    Thank you,

  5. rehana Reply

    i have upgraded my contract with Vodacom and because the BIS falls away in April, I opted for a smartphone (no BIS obviously). However, my blackberry seems to be blocked. I cannot access my contacts etc because the message on the phone says I should type in a BB password. I have not used the email address in question for over 10 years let alone remember the password. This is absolute nonsense as the phone belongs to me. I paid my premiums for two years. This is the first time I have had this problem and it just so happens to be a Blackberry, no problems with my Nokia etc. I think the SA public who are experiencing problems with Blackberries should stand up and be counted. Lets put these people in their place and stop taking contracts where blackberries are involved.

  6. Charmaine Reply

    Good day, I have a Bold 9900 which is about 4 – 5 years old. I have not used it in about 2 years so my BIS has expired. Now I want to use my phone again, but I cannot get into the device as it keeps asking for my BBID and then tells me I cannot sign in while off line. How can I bypass this please?

  7. Moegamad Anwar Daniels Reply

    I have a Z3, I am experiencing a world of frustration with my BBID. Every time I put my password in, I am prompted that it’s incorrect. Now I’m trying to update certain software programs and this stupid phone will not allow it because of this stupid BBID. I need assistance with resetting my BBID password or even removing it completely. I am willing to use my phone without BBID at my own risk. I really don’t care. What’s the use of having security but you cannot use the dam phone anyways. Please help me gain access to my phone? Or I will have to go to the Consumer Protector S.A to lay a formal complaint as a South African consumer who cannot use the product purchased.

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