Airtel Broadband Internet Customer Care Phone, Email


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Contact Airtel Broadband – Find below customer care details of Airtel broadband across the country. You can contact the same for new connections, reporting problems or for additional services.

Airtel Broadband Customer Care
Phone: 1800-103-0121
Email: airtelpresence@in.airtel.com (email your internet complaints at this email address..)

Airtel Broadband and Fixed Line

To get more information on Airtel broadband plans and tariffs click here Airtel Broadband Plans. Browser 599-Airtel/AP/AL/23; Browser 599-Airtel/AP/FL/23; Browser 799-Airtel/AP/AL/24; Impatience Plus 899; Swift 799-Airtel/AP/FL/24 are the top five plans. The first one is of Rs 599 for which you get 100 mins free local calls, download speed of 512Kbps. Browser 599-Airtel/AP/FL/23 also costs 599 but in this you get 512 Kbps to 5 GB broadband data transfer besides download speed of 512 Kbps. The third plan will cost you 799 Rs and will give you up to 8GB download speed. Impatience 899 will give you download speed of 4Mbps and broadband data transfer of 6GB. The last plan, Swift 799-Airtel/AP/FL/24, will cost you 799 Rs and will give you 1 Mbps – 8GB broadband data transfer and download speed of 1Mbps.

Airtel broadband gives you high speed internet access which will let you play, download and stream with fast speeds. Besides broadband, Airtel also gives you fixed line to call your near and dear ones. In addition to that Airtel also has wifi through which you can connect to the internet from anywhere in the house. To apply for a wifi connection click here Airtel Wifi and provide your airtel broadband details.

For details on entertainment, games and other value added services of Airtel click here Airtel Live. Airtel also gives its customers airtel mail powered by google and PC health check absolutely free.

How to get Airtel broadband connection?

You need to visit the nearest Airtel office and provide the following documents.

- Self attested photograph
- Photo proof of identity / signature (income tax, passport, ration card, license, college identity card, credit card)
- Proof of address (telephone bill, electricity bill, bank statement, bank passbook, telephone bill, rent agreement)

Airtel Customer Support

You can contact the Airtel 24-hr customer service centre at 121 from your Airtel landline to register your complaint.

Agra – 4444121
Ahmedabad – 44444121
Bangalore – 44444121
Bhopal – 4444121
Chandigarh – 4444121
Chennai – 44444121
Coimbatore – 4444121
Delhi – 44444121
Erode – 4444121
Ghaziabad – 4444121
Gurgaon – 4444121
Hyderabad – 44444121
Jaipur – 4444121
Kochi – 4444121
Kerala – 4444121
Kolkata – 44444121
Lucknow – 4444121
Mangalore – 4444121
Mumbai – 44444121
Mysore – 4444121
Nagercoil – 44444121
Pune – 44444121
Salem – 4444121
Tirunelveli – 44444121
Trivandrum – 4444121
Ernakulam – 4444121

If you have not got satisfactory resolution of your complaint at the customer care center, you can contact the Nodal offices with your reference number. Working Hours: Monday to Friday; 9:30 am to 6:30 pm.

Delhi & National Capital Region

Gurmeet S Sandhu
nodal.ncr@airtel.in
011-41614777

Bharti Airtel Limited, 224, Okhla Industrial Area. Phase III. New Delhi 110020

Rajasthan

Deepti Arora
nodal.rajasthan@airtel.in
0141-4037338

Bharti Hexacom Ltd., K-21, Malviya Marg,
C-scheme
Jaipur (Raj. )-302001

Uttar Pradesh East

Nupur Srivastava
nodal.upeast@airtel.in
0522-4007499

Bharti Airtel Limited, 7th Floor, Commerce House,
Habibullah Estate, 11 MG Marg, Hazrat Ganj, Lucknow 226001

Uttar Pradesh West

Khushi Aggarwal
nodal.upwest@airtel.in
0121-4007499

C-31 Ganga Nagar Divider Road Meerut 250001

Haryana

Gurjeet Kaur
nodal.haryana@airtel.in
0180-4035835

Bharti Airtel Limited, SCO 30, Sec 25, Transport Nagar,
Near Malik Petrol Pump, Panipat 132103

Punjab

Arvinder Kaur
nodal.punjab@airtel.in
0172-4600765

Bharti Airtel Limited, Plot No.21, Rajiv Gandhi IT Park, Chandigarh 160101

West Bengal

Ayon Ghosh
nodal.kolkata@airtel.in
033-40016725

DN-1, Sector V, Salt Lake City, Eternity Building, Kolkata – 700091

Madhya Pradesh & Chhatisgarh

Anil Rai
nodal.central@airtel.in
0755-4200460

Bharti Airtel Ltd, 1, Malviya nagar, Near Titan Showroom Bhopal – 462003

Mumbai

Sunil Bothra
nodal.west@airtel.in
022-40030142

Bharti Airtel Limited, Interface, Bldg No-7, 5th Floor, Link Road,
Near Goregaon Sport Club, Malad-West, Mumbai-400064.

Gujarat

Rishi Wahi
nodal.west@airtel.in
079-40020142

Bharti Airtel Ltd
Zodiac Square,4th Flr, Near Gurudwara,Above Vishal Mega Mart,Thaltej,Ahmedabad-380054

Karnataka

Lalit Chabra
Nodal.southabts@airtel.in
080-41115338

Maruthi Infotech Center , 11/1 & 12/1, Block A, West Wing,
Koramangala – Inner Ring Road,
Amarjyothi Layout, Bangalore – 560071

Tamil Nadu

Pawan Trivedi
nodal.southabts@airtel.in
044-42100356

Bharti Airtel Ltd
Oceanic Towers, 6th Floor,
101 Santhome High Road,
Chennai 600 028, – TN

Andhra Pradesh

Rajesh Sundararajan
Nodal.southabts@airtel.in
040-40000294

Bharti Airtel Ltd.,
6-3-1192/1,8th Floor,Block 3 White House,
Kundan Bagh, Begumpet,
Hyderabadh -500 016

Kerala

Subi C John
Nodal.southabts@airtel.in
0484-4010086

Airtel House, 28/243, Near Malayala Manorama, Panampilli Nagar, Cochin – 682036

Maharashtra

Rishi Wahi
nodal.west@airtel.in
020-40031234

Bharti Airtel Limited, 4th Floor, Vega Center, D Block,
Shankersheth Road, Near Swargate, Pune – 411037

About Airtel

Airtel was founded by Sunil Bharti Mittal in the year 1995. It is a leading telecommunications company with operations in 19 countries across Asia and Africa. With over 207 million subscribers, Airtel today is India’s largest cellular service provider and fifth largest mobile provider in the world. Airtel offers mobile voice & data services, fixed line, high speed broadband, IPTV, DTH, turnkey telecom solutions for enterprises and national & international long distance services to carriers. For more details on Airtel products click here.

Airtel Broadband Internet Customer Care Phone, Email, 4.3 out of 10 based on 23 ratings

25 Responses to “Airtel Broadband Internet Customer Care Phone, Email”

  • Dominic says:

    Ref: Broadband fixed Telephone Number – 0461 4004871

    Sub: Cancellation of our connection

    With reference to the above we would like to remind you that we lodge a complaint for a line fault about weeks ago. But till now the fault has not been rectified even in-spite of our repeated reminders over phone. Whenever we contact you, we are told that your service man will come and attend the fault immediately.But he has not turned up till now.

    Here we would like to point out that our business has been affected very badly because of your slackness, which is very disappointing.

    We never expected such inactivity from a reputed company like you.

    Now we are not interested to continue with your service and hence we request you to please discontinue the connection with immediate effect and let us know the action taken by you in this regard.

    N.Rajasekaran

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  • Saurabh Khurana says:

    Hi Airtel team,

    I want to have a broadband connections. But i am not sure whether Airtel is covering my area or not. Anyone please tell me how to know more about whether i can have an Airtel connection in my hometown or not. If not please suggest me something, as i urgently need an internet connection in my hometown to work.

    Hometown Address: VPO Ajrawar, District Kurukshetra, Haryana. PIN : 136136

    Thanks in Advance.

  • Simran Sangha says:

    Hi,

    This is to bring in to notice the wicked game Airtel played with me. I had an airtel broadband unlimited connection number 01814636881. I never knew the plan, cause an Airtel agent gave it to me saying this is the best plan for you, you will be charged just Rs 600 for 100+ KBPS transfer rate for unlimited data transfer. I was amazed and got what he has promised for full 2 years. That is 100+ transfer rate, unlimited data transfer for 660(including taxes). I was over satisfied, but few days back I changed my house and got my Airtel connection transferred. To my utmost surprize my transfer rate dropped down to 15+. I called up Airtel, and what a stupid excuse they gave me “sir the speed you were getting was actually a technical glitch at our end, and now it is rectified and you will get this much speed only”. Technical glitch for the last 2 years, I was struck, technical glitch for 2 year. And moreover, is it my fault if Airtel has a technical glitch that lasted for 2 years.

    This is the worst thing I have encountered in my whole life. I am a software engineer my self and never saw a technical glitch lasting that long. And moreover its Airtel’s fault, why do I suffer cause of that? People move ahead and I moved backwards with Airtel, I was getting 100+ transfer rate and now it has come down to 20. I am so so disappointed with the treatment Airtel gave me. They didn’t even tried to compensate me, they just asked me to disconnect my services if I am not satisfied. Following are the names of Airtel officials in the hands of whom I got this harrasment:

    Rajat Sharma(198)
    Gaurav Kapoor(Floor supervisor)
    Vikram Singh/Ajay(Team leader Jalandhar)

    ..and there were many other.

    Heights of stupidity, harrasment, pathetic service, pathetic people working there.

    To hell with Airtel

  • Biswanath says:

    I am holding this no. for past 2 yrs now when i want to cancel they are not cutting my line,even after posting several call,this is disgusting,airtel has left abitter taste.today have sent me a bill of Rs1752

  • vijay says:

    Hello,

    I am in Bangalore, for an inflated bill of Rs.5000 against my mobile no: xx, Airtel has sent goons at my parents place in Delhi — They are there now — 11am-Saturday-2012, my parents are old and sick, they have nothing to do with my bill. They are almost on knife point. I told them to mail me the bill so that i can check and pay from here in Bangalore. They insist that i pay the bill within 30mins, my parents are being threatened and abused. I have been holding this number for the last 9 years.

    I am in a very scandalous condition.

  • geetha says:

    We have taken Airtel Broad Band connection last months for our company still they have not configured our static Ip Number..we have raised a complaint against this issue still there is no any response.

  • jyotsna says:

    My Airtel broadband is not working since last 2 weeks.i have complained several times but nothing has been done.airtel really sucks….never take an airtel connection.

  • Nipun Mittal says:

    Airtel as a Brand had never been a pain as much it is today. I have an airtel connection since the founding year 1995 when we had only one mobile in house.
    Now in 2011, I still hold that number and have 5-6 new airtel mobile no.s, airtel landline and internet connnection which are running for a decade now.
    I do not have any idea what is the deal with AIRTEL now????
    The internet plans are moronic…they say 2 MBPS dedicated and after a stupid limit it comes down to ancient speed 256KBPS…?
    They do not tell you that the modem ADSL or ADSL+Router that they give is not repairable or replaceable and customer has to take care of that!

    I had 1299 512KBPS unlimited plan and was pretty comfortable till some issue happened with the speed from a day or two. First I thought that the server might be slow, but on getting in touch with customer service, they said…My account has been upgraded to 2MBPS and since I have crossed the threshold download, it is 256KBPS now.

    Firstly, how can a plan be upgraded or downgraded without customer’s will?

    And what is with this Goon-Attitude….?
    Technicians are now a third party – Alcatel and they dont give a damn if anything in hardware of the airtel device has a problem.

    If it is for server from which you are getting the bandwidth has issues, they will come and switch you over. But that is it :(

    I HATE AIRTEL AND I FEEL IR-RADICALLY FURIOUS FOR THE ONCE QUALITY BRAND TO BECOMING SUCH A GUTTER THAT AIRTEL IS TODAY.

    Power and Position spoils and spares no one.
    AIRTEL YOU ARE A DOG WITHOUT BARK AND A BRAND WITHOUT A B.

    SO GO DO WHAT YOU ARE DOING BEST….SCREW!

  • vaibhav negi says:

    Hi All,
    3 days ago i submitted my documents for net connection and yesterday one guy came for instllation but got my wrong phone no and went away. Still no one came for installation.
    Timely action would be appreciated.

    Vaibhav Negi
    9015347210

  • sriram says:

    people do not use Airtel..they give you false promises and when complained do not turn up…people are going to teach them a good lesson

  • jamss says:

    worst connection ever seen………for shifting connection it took 12days still i didnt get the connection, top of that all customer care has been behaving rude..

  • AMALADASAN says:

    I HAVE PAID RS.1000/- TOWARDS FIRST MONTH RENT. PAID RS.500/- TOWARDS THE COST OF MODEM. I WAS TOLD THE CONNECTION COULD NOT BE GIVEN. I HAVE ASKED FOR REFUND. I WAS TOLD IT WILL COME BY POST. SO FAR NO REFUND HAS COME FROM BHARTI AIRTEL. KINDLY LOOK INTO THE MATTER.

    • Krishna says:

      Same is the case with me. I paid money in july. Till now they didnt give conenction nor even paid my money back..
      Worst service ever…

  • Anupama says:

    irresponsible customer support..every time you call..they say will be fixed asap. nothing is being done…I had requested for a transfer of my broadband connection…

  • Deepak says:

    Why the hell there is no # to call other than airtel land line.

  • airtelpresence@in.airtel.com says:

    Hi all, request you to please forward all your concerns regarding airtel at airtelpresence@in.airtel.com for a quick resolution. Do mention your alternate contact nos in the mail.

    Look forward to assisting you.

  • Avinash says:

    Want to upgrdae my broadband connection but nobody from customer care is available as server is down as told by them

  • Divya says:

    My Airtel broadband is not working since last 4 weeks. I had tried to log a complaint many times that to send some technical person for support.Wifi modem lights are not blinking at all. Since the Internet is not working do you think its fair & I complaint several times on customer support as well as local office shd I be charged monthly bill as it’s a fault and disgrace for Airtel not providing service. Will you please take some action. I have even log in a written complaint at the local office nothing much solved or no answer was replied.Earlier Airtel did provide good services now quality is going low. People have bad reviews now. I am your customer since last 5 years almost is this the way you treat your old customers.

  • avi says:

    I had applied for airtel broadband connection on 12th of august 2011 and agent promised me to set a connection in 3 days .After that i keep calling him for 3 days but he did not reply and kept rejecting my calls. After 12 days however the connection was set up. Then i called customer care for issue related to my login id and password. I called more than 10 times.I even tried to get online help but i didnt get my problem solved .They used to keep me on hold ,disconnect my calls ,don’t take calls .. It cost me more than 70 rs on my mobile bill still i didnt get my Login id and password on airtel from where i can see my data usage. I choose airtel because of good services it provides but i have experience of such worst* services that I dont want to continue with this service.

  • Vishnu says:

    Hi,

    This is Vishnu, I am using Broadand from past 5 months. Usually i will get the bill amount Rs. 777.00 but for the August month i got the bill amount Rs. 1021.00. Weird!

  • Uttam Singh says:

    I hold a corporate connection with Airtel and I have applied for a Broadband
    connection to my home address. I got a call from Airtel saying that an executive will be
    coming with a form and I have to give Rs 500 for the connection.

    Next day an executive named Naveen came to my house and asked me
    to fill a Customer Enrollment Form having CEF No. TBLR 268760. He took Rs.
    500 for the same. However the very next day I got a sms that there is no
    coverage in my location for Broadband. I called up Naveen and failed to get any
    response giving me a feeling of being cheated. I then called up the Customer
    Care and they have taken a request to refund the money within 15 days.

    After 15 days I haven’t got the money and then I again called up Broadband
    department and raised the same concern. They again took the request having Ref
    No.: 49152520 saying the money will be refunded by 6th August 2011. However to
    add to my disappointment I haven¿t received the money yet.
    How many times do I have to follow up for getting my money back? This type of
    response from a reputed company like Airtel is highly disappointing.

  • mrs. priya says:

    This is to inform that i am very happy with the service i receive from airtel broad band. i have enrolled for the unlimited internet facility by airtel but inspite of this i have very bad internet access. the net connection gets every 5 mts. i take up internet based work from home. this has become a great headache for me. after making repeated complaints to the customcare service, i have really become fed up, first we have to wait a lot of time to get our complaint registered, often we are made to wait for more than 10 mts, we are charged 50 paise a minute to wait i suppose. this is really ridiculous and even after complaining u hardly get any response. i have complained n number of times, everytime i am given a complaint no. which is of no use, the technician comes and changes the modem which is of little use. he has promised to change the connection wires which i am not sure when he is going to do. hope, the management will look into this or else i am thinking of shifting to some other broad band service provider.

    Timely action would be appreciated.

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