Contact AirAsia – Sri Lanka: Find below customer care details of AirAsia ticketing offices in Sri Lanka. You can reach the below contact for new tickets, cheap airfares, cancellations, airline deals and other queries on AirAsia services.

AirAsia Sri Lanka Sales Offices

Colombo (operated by AirAsia’s Authorized General Sales Agent)

Setmil Aviation (Pvt) Ltd Ground Floor,
Ground Floor, Setmil Maritime Centre 256, Srimath Ramanathan, Mawatha,Colombo 15,Sri Lanka.
Tel: + 94 11 2485800

About AirAsia

Founded in the year 1993, AirAsia is a budget airline that has its base in Malaysia. The airline was established with the dream of making flying possible for everyone. The airline operates from its main hub at Kuala Lumpur International Airport. AirAsia currently flies to over 400 destinations in 25 countries, including Australia, New Zealand, China, India, UK, South Korea and Sri Lanka. Read More.



  1. janaka April 28, 2013 at 10:03 am

    I want to check the price of ticket charges from Colombo to Perth (Ausy) . please let me know

  2. Kumesh April 11, 2012 at 3:08 am

    I need to book a flight to Colombo from Melbourne.
    Leaving Melbourne on 24/April/2012 and leaving Colombo to Melbourne on28/April/2012.
    Can you give me the best price, so that I could confirm it straight away.
    Thank you.

  3. naeem anis February 13, 2012 at 6:24 am

    why is changing the date of ur flight as expensive as buying another ticket ?

  4. Mrs.R .Silva February 7, 2012 at 4:43 pm

    My son has booked a ticket on your airline to Malaysia which is been paid through his fathers credit card. Will he have a problem at the airport since he is flying alone. If so how can this be corrected.He will be flying in two days.

  5. tharani February 7, 2012 at 5:06 am

    Hi i need to check the charges for return air ticket to bangkok for 4 adults.Let me know via e-mail.Flying will be in April after the 10th.

  6. sumudu February 3, 2012 at 1:52 pm

    We want to buy the ticket to malaysia on 06th February 2012 from colombo office. Is your office is open that day?

  7. Ramzy February 3, 2012 at 6:04 am

    Dear Sir,

    I would like to buy a ticket in air asia to visit malaysia. I going to pay for the ticket by credit card . fare is 28300. will there be any additional charge from the credit card , or the above mentioned amount will be charged .
    please inform me as soon as possible

    with kind regards

  8. Shaik January 21, 2012 at 9:55 am

    dear agent,
    i will fly from bangkok to colombo through airasia, will arrive colombo 8.35am then will leave colombo to chennai same day 12.55pm..can i transit without visa?

  9. Belinda January 17, 2012 at 7:04 am

    Please let me know whether a person holding a Sri Lankan Passport, who is presently covered by his wife’s PR in Australia, needs to obtain a Malaysian Entry visa for travel from Colombo to Gold Coast on Air Asia on a one way ticket.

  10. Thahiya January 9, 2012 at 6:56 am

    I signed up with Airasia today but I am unable to log in. I have already booked six tickets to travel to BKK in Oct 2011.Please help me to log in.

  11. indika December 21, 2011 at 11:15 am

    i need Colombo cargo office telephone number & address.

    thank you.

  12. s.c.hewamanage November 27, 2011 at 12:46 pm

    i wish to buy two tickets to colombo/kuala lumpur – date may be in first week of april and return will be two weeks after departure

  13. Roshinie November 24, 2011 at 4:17 pm

    I want our flight details our pp nos. are N0357256 & N0357254

  14. Hemali de Alwis November 18, 2011 at 2:38 am

    I have already booked two seats to fly Colombo-KL-Colombo for 29th December 2011 and forgot to select baggage. I am also a member and tried to do it. I went through Manage my booking and select baggage and press update. But nothing happened.
    Kindly help me to get this done.

    • AD February 18, 2012 at 12:21 pm

      I have purchased air ticket to travel to KL from Colombo on 11th Feb 2012 (Booking No.ICKL2X).
      I have purchased an air ticket for my daughter on the same flight (Booking No. V2EPUB).

      Both tickets have baggage limit of 30 kg.
      Will you allow us to use 60kg baggage as a combined baggage?

  15. khalil November 5, 2011 at 10:11 am

    I would like to cancel or change my reservation. I am not able to do it online. Kindly guide.

    • CCC - Sam November 7, 2011 at 1:52 pm

      you can do it over the phone

  16. Dammika November 2, 2011 at 8:54 am

    pl let me know the weight of a hand lagguage per person and is it valid for a child who is travelling with a ticket

    • CCC - Sam November 2, 2011 at 6:15 pm

      the website has the entire details for baggage..

  17. M.M. Faiz September 5, 2011 at 8:06 am

    I wish to fly Colombo to Kuala Lumpur. Please be kind enough to send me the contact number of your head office in Sri Lanka for reservation.
    Thank you.

    • CCC - Sam September 5, 2011 at 8:44 am

      you can reach the Air Asia agent in Colombo at + 94 11 2485800

  18. dean inkster July 20, 2011 at 6:01 am

    How much does it cost in Sri Lanka to change the dates of two tickets – Coloumbo to KL, KL to Pukhet for 23rd July.

  19. sriyangani July 11, 2011 at 11:00 am

    we need to postpone the date and time of Air Asia booked flight. Pl help me

  20. Mohamed Fazi April 6, 2011 at 8:40 am

    please be kind enough to let me know about the ticket fare from Colombo to Kaula Lumpur and when I should reserve seats if I want to travel from colombo to KL.

    • Ayub April 11, 2011 at 5:54 pm

      I wish to buy 2 tickets for 2 people to fly Colombo – Kuala Lumpur -Bangkok -Colombo. Travel date may be in middle May 2011. Please advise me.


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