Acer Hong Kong Contact: Find below customer service, support details of Acer in Hong Kong, including phone and address. You can reach the below contact for support on Acer laptops, netbooks, smartphones, monitor, accessories or other products. You can also enquire on product repair centers in Hong Kong, warranties, offers or other queries.

Acer Computer (Far East) Ltd.
Unit 2301-02, Level 23, Tower 1,
Millennium City 1, 388 Kwun Tong Rd.
Kowloon, Hong Kong
Phone: +852-2821-0200
Fax: +852-2861-3758

Customer Service/Warranty Support
Acer Customer Service Center (HK)
1801 Prosperity Place
6 Shing Yip Street, Kwun Tong
Hong Kong
Phone: 852-2520-2000
Fax: 852-2866-2685

Download Drivers
To download drivers for Acer products whether notebook, netbook, desktop, tablet, smartphone or monitor, click here

Service Centers
To locate a Acer service center nearest to your address click here

About Acer
Acer was founded by Stan Shih in the year 1976. The company was initially founded as Multitech with US$25,000 in capital. Headquartered in Taiwan, Acer employs some 8000 people worldwide and had revenues of US$19.9 billion in 2010. The electronics corporation is currently world’s second PC maker. Read More

This article has 7 comments

  1. Sandra Sheppard Reply

    I am sorry to see all the negative feedback above. We brought our notebook to repair centre yesterday. a staff at the counter was very friendly and efficient. He explained to us all the procedures clearly. I followed what the staff advised me regarding the payment and how to claim the expenses later on. Today, Acer called me(and a text message) in the late afternoon that the computer has been fixed and could collect before 7:30pm. I called the service centre to make an enquiry, they were very polite and informative. I am very impressed with their excellent service!

  2. Daniel Reply

    Acer customer service are a fucking joke…
    1. Gave me the wrong address- wasting a lot of my time!
    2. Slow as hell when they were registering my issue
    3. Forgot to notify me when my computer was ready for collection.
    4. Refused to accept a photo for the original repair form when it was being collected. What the fuck do they need the original for?! lol
    5. Horrendous telephone manners!

    Do yourself a favor and buy something else. From start to finish my Acre experience has been extremely frustrating.

  3. Filipe Reply

    Hi, I live in Macau and on 16/08/2011, during the computer fair I had bought Acer 7552G in Hong Kong Cyber-pro computer Ltd( Shum Shui Po). When questioned about service, they said that Acer service is available worldwide. Actually my computer is having hard disk problem and i bring to Macau service provider for repair. They say acer service is worldwide but just for Macau bought products. Macau bought products can be repaired in Hong Kong or Mainland China but Hong Kong bought products have to be brought back for repair!. EXCELLENT SERVICE. WORLDWIDE MEANS-LOCAL SERVICE. A reminder for Macau Citizens not to take risk buying Acer product outside MACAU.

  4. Mr. NONAKA Akihisa Reply

    Dear customer service.

    I’m having problems with my smartphone Acer liquid Metal.
    I wetted it 2 weeks ago, so it won’t turn on.
    I bought it at the on July 2011.

    The Acer customer service in Tokyo said “We can’t repair it. Please tell Acer HK”.

    Would you fix it?
    Would you advise me?
    I look forward to hearing from you.

    Best regards

    NONAKA Akihisa, Fukuoka,Japan.

  5. Bob Parsons Reply

    Hi I have left a phone message on your call center phone,
    The ACER Australian support center have told me I need to contact Hong Kong to access ICS 4.0 download. Is this correct.
    The SNID for my ACER Iconia A500 tablet is12004184015. I purchased thru Smooth Mobiles in July 2011.

  6. sit Reply

    How long is the warranty of the hard disk. My Acer Aspire has hard disk problem. The model no AX5810 which was bought during the year of 2009

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